Norm Reeves Ford Superstore

Good prompt service from Daniel as always. Despite a delay in getting checked in, he was able to get my car repaired and returned to me in the same day. I always appreciate Daniel’s effort at ensuring I delay in getting checked in, he was able to get my car repaired and returned to me in the same day. I always appreciate Daniel’s effort at ensuring I’m a satisfied customer. More

David was very helpful, as well as everyone else who works there! Definitely would recommend their dealership as a great place to buy a car! works there! Definitely would recommend their dealership as a great place to buy a car! More

I was contacted my Ford to renew my Ford Fusion electric vehicle lease. Initially there were errors in the color of the “white” Fusion that I wanted to lease (it was “Champaign” not white, so I was frustra vehicle lease. Initially there were errors in the color of the “white” Fusion that I wanted to lease (it was “Champaign” not white, so I was frustrated...until Mike O’Connor took over the process. I have leased or purchased over 15 new cars and Mike was the best salesperson I have ever worked with—and it isn’t even close. You have an excellent salesman who is a credit to Ford. And then the process got even smoother when Jesse Martinez, Sales Manager got involved. He was so impressive both in appearance, comportment and his deal making skills. Like Mike, I felt like Jesse really cared. And he is so young! I think Jesse is a rising star at Ford More

My experience with Norm Reeves Ford -Cerritos has been excellent. Staff is very polite , courteous and very patient . They do not rush you , they listen to you! excellent. Staff is very polite , courteous and very patient . They do not rush you , they listen to you! More

Thank you to the mechanic and rep. Raymond!! Got our car back from a big warranty issue in less than 2weeks. Also appreciate the Ford company and Norm Reeves Ford for getting us a rental for the 2 weeks!! I back from a big warranty issue in less than 2weeks. Also appreciate the Ford company and Norm Reeves Ford for getting us a rental for the 2 weeks!! I will remember the good deed for sure! More

Our sales rep Mike O'Connor w Norm Reeves Ford was awesome! He got us out of there within a reasonable time. Not an all day experience. Love my new Ford Edge ST! awesome! He got us out of there within a reasonable time. Not an all day experience. Love my new Ford Edge ST! More

Great service, Raymond kept me updated on the progress. Everything I wanted fixed got taken care off. The repair time didn’t exceed that was estimated got my car back when expected. Everything I wanted fixed got taken care off. The repair time didn’t exceed that was estimated got my car back when expected. More

Daniel is a great sales rep who took time from his day off to accommodate our schedule. Very thorough.answered all of our questions. Extremely helpful. off to accommodate our schedule. Very thorough.answered all of our questions. Extremely helpful. More

David parkerson is Great, he worked with me let me remind u my credit score was 520 horrible and he was able to get me in a 2014 Ford edge great on gas car note great down payment was 2 grand but they worked u my credit score was 520 horrible and he was able to get me in a 2014 Ford edge great on gas car note great down payment was 2 grand but they worked with me... Portino which is the finance manager he was awesome as well the dealership was great far as customer service experience friendly helpful I am greatly satisfied. Thank you Dave perkson and portino More

Great person and he does everything he can to get you the best car and results. If anybody needs a car go to Dave thanks best car and results. If anybody needs a car go to Dave thanks More