
Norm Reeves Ford Superstore
Cerritos, CA
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2,230 Reviews of Norm Reeves Ford Superstore
Always a positive experience! Great customer service! Rafael was friendly and professional. Maintenance team provides excellent repairs and service. Car washed and ready in a timely manner. Rafael was friendly and professional. Maintenance team provides excellent repairs and service. Car washed and ready in a timely manner. More
When it's time for my routine maintenance , I take my 2017 Ford F150 to Norm Reeves Superstore . Jose Torres sets me up with fast and efficient service , he is a true professional . The waiting room is c 2017 Ford F150 to Norm Reeves Superstore . Jose Torres sets me up with fast and efficient service , he is a true professional . The waiting room is comfortable and quiet . Coffee is provided and always fresh . More
The staff was very knowledgeable and courteous. I appreciated the low pressure atmosphere and the family owned business feeling even though it's a very large dealership. appreciated the low pressure atmosphere and the family owned business feeling even though it's a very large dealership. More
The service here was excellent! Manny helped me get into a great Lincoln MKZ I had been wanting for years. Very satisfied with the service. a great Lincoln MKZ I had been wanting for years. Very satisfied with the service. More
There was ZERO pressure! I’m grateful 🙌🏽I was There was ZERO pressure! I’m grateful 🙌🏽 I was actually just going to take a letter I received from Capital One, when “Fernando Pamatz” greeted m There was ZERO pressure! I’m grateful 🙌🏽 I was actually just going to take a letter I received from Capital One, when “Fernando Pamatz” greeted me and asked a few legitimate questions. No hype. No extra. No over zealous Salesmanship! Pure patience and knowledge! I’m an Accountant and Active Controller of a Large Company. I know BS when it’s coming my way. Fernando was very anchored in his demeanor and professionalism. Kind and very informative. We looked, we compared, we ran numbers. He got me a better deal than what was offered by Capital One. Like that! I’m driving a New Car! Not even 2 hours there! Thank you Fernando and Norm Reeves Honda!! I’ll be referring friends and family 😉 Fortino Milian: Thank you! This gentleman was very awesome and worked the numbers on my behalf as well!!! Brandon: You’re going to do great! Your trainer is a great man to shadow!! Fernando Pamatz: Again, thank you for a job well done! And thank you for the follow up call a couple of days later!! Very best, Sandi N. More

Nice, helpful, wonderful, will come for more cars in near future... The sales team were excellent. Was quick and fast the service.. just took our information and finance was quick thank you future... The sales team were excellent. Was quick and fast the service.. just took our information and finance was quick thank you More
So my husband and I went in to get an upgrade on my Ford fusion, and then we met Mr. Mike O’Connor. Mike then told me that I’m not a Ford fusion kind a gal, I’m a Lincoln MKZ kind of gal. Mike said just t fusion, and then we met Mr. Mike O’Connor. Mike then told me that I’m not a Ford fusion kind a gal, I’m a Lincoln MKZ kind of gal. Mike said just try it out... After I drove the Lincoln, and Mike “brainwashed” me, I mean convince me that I am a Lincoln kind of gal! Next thing you know I’m sitting with Oscar signing the paperwork. Oscar told me that Mike was a great dancer. I asked Mike to show me some moves and he gave me only about three seconds, I got gypped :( Perhaps someday I’ll get to see those Saturday Night Fever moves :) Oh yes, the review ! My husband and I had an overall great experience, excellent customer service from both Mike and Oscar!! More
Excellent service again will refer all my friends very friendly john Kang made signing extremely painless very kind and knowledgeable thank you for making my son happy friendly john Kang made signing extremely painless very kind and knowledgeable thank you for making my son happy More
I needed to buy a used car within my budget and since it I needed to buy a used car within my budget and since it would be my first car I wanted to make sure I was getting a great deal for the amount of mon I needed to buy a used car within my budget and since it would be my first car I wanted to make sure I was getting a great deal for the amount of money I had. Fernando made sure I purchased a good car and that I would feel happy with it. He's a real good person. Thank you so much for everything. More
Great amazing customer service I can’t say enough about this place, Mike O’Conner was my salesman and was absolutely amazing,he worked with me for several days on financing, has ton I can’t say enough about this place, Mike O’Conner was my salesman and was absolutely amazing,he worked with me for several days on financing, has tons of patience and wasn’t pushy at all..I give Norm Reeves Ford 5 stars, Mike you sincerely made my dream come true with this beautiful Mustang, and I will always remember this experience. Thank You!! More