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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,230 Reviews of Norm Reeves Ford Superstore

January 11, 2020

Always a positive experience! Great customer service! Rafael was friendly and professional. Maintenance team provides excellent repairs and service. Car washed and ready in a timely manner. More

by Vicki.gregory77
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzalez
Jan 13, 2020 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating, Vicki!

January 11, 2020

When it's time for my routine maintenance , I take my 2017 Ford F150 to Norm Reeves Superstore . Jose Torres sets me up with fast and efficient service , he is a true professional . The waiting room is c More

by mariomo55
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Jan 13, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the great review and 5 stars, Mario!

January 11, 2020

The staff was very knowledgeable and courteous. I appreciated the low pressure atmosphere and the family owned business feeling even though it's a very large dealership. More

by Dwilmovsky
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, Oscar Vidales
Jan 13, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback and 5 star- rating!

January 10, 2020

The service here was excellent! Manny helped me get into a great Lincoln MKZ I had been wanting for years. Very satisfied with the service. More

by JonRio
Recommend Dealer
Yes
Employees Worked With
Manny Mendez, Manny Sandoval
Jan 10, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback about Manny and 5 star- rating, Jon!!

January 10, 2020

There was ZERO pressure! I’m grateful 🙌🏽I was There was ZERO pressure! I’m grateful 🙌🏽 I was actually just going to take a letter I received from Capital One, when “Fernando Pamatz” greeted m More

by Mknmvs888
Recommend Dealer
Yes
Employees Worked With
Brandon, Fortino Milian, Fernando Pamatz
Jan 13, 2020 -

Norm Reeves Ford Superstore responded

We appreciate this great feedback and 5 star- rating, Sandi!!

January 10, 2020

Nice, helpful, wonderful, will come for more cars in near future... The sales team were excellent. Was quick and fast the service.. just took our information and finance was quick thank you More

by fslandscaping.fs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vidales, Zari Ruiz
Jan 10, 2020 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and positive feedback!

January 08, 2020

So my husband and I went in to get an upgrade on my Ford fusion, and then we met Mr. Mike O’Connor. Mike then told me that I’m not a Ford fusion kind a gal, I’m a Lincoln MKZ kind of gal. Mike said just t More

by BlancaMcGuinness
Recommend Dealer
Yes
Employees Worked With
David Pulido, Mike O'Connor, Oscar Vidales
Jan 08, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating! We are so happy to hear your experience with us was a great one with Mike and Oscar!!

January 07, 2020

Excellent service again will refer all my friends very friendly john Kang made signing extremely painless very kind and knowledgeable thank you for making my son happy More

by Onoboyzzz
Recommend Dealer
Yes
Employees Worked With
John Kang, Feras Awad
Jan 08, 2020 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and awesome feedback!

January 07, 2020

I needed to buy a used car within my budget and since it I needed to buy a used car within my budget and since it would be my first car I wanted to make sure I was getting a great deal for the amount of mon More

by Doreen R
Recommend Dealer
Yes
Employees Worked With
Fernando Solis
Jan 08, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Doreen!

January 06, 2020

Great amazing customer service I can’t say enough about this place, Mike O’Conner was my salesman and was absolutely amazing,he worked with me for several days on financing, has ton More

by Ben.denton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, John Kang
Jan 06, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Ben!

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