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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,225 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,225 Reviews of Norm Reeves Ford Superstore

December 18, 2019

Very professional from start to finish Got an online quote and never felt pressured. Thank you to Mike and the entire staff at Norm Reeves! They really made my buying experience a pleasant More

by jdhempires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, Manny Mendez
Dec 19, 2019 -

Norm Reeves Ford Superstore responded

We appreciate this great feedback and 5 star- rating!

December 17, 2019

Excellent Good service, very friendly employees and deals are very good highly recommended and Ramy made my whole experience very smooth thanks Man your the bes More

by Nikhil
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramy Tawadros
Dec 19, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Nikhil!

December 17, 2019

They were a great team. My salesman was Daniel. Very nice polite young man. Very knowledgeable about the vehicle and how things operate on it. No pressure. Other than the time it always takes to buy a car it More

by larcred
Recommend Dealer
Yes
Employees Worked With
Benjy very good , Daniel Serbanoiu
Dec 19, 2019 -

Norm Reeves Ford Superstore responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating, larcred!

December 17, 2019

Great customer service Had a great purchasing experience @ Norm Reeves Ford. Feraz was very helpful and not pushy at all! We are very satisfied with our purchase and with t More

by Rigo Salinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Mendez, Feras Awad
Dec 19, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Rigo!

December 17, 2019

This dealer has always been helpful when addressing my needs. Daniel in service took time to be sure I understood how to operate Siri. He was always polite and professional. More

by DeborahCuddlekinsb01
Recommend Dealer
Yes
Employees Worked With
Daniel in service, Sean Osborne
Dec 19, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and awesome feedback, Deborah!

December 16, 2019

Excellent Service I leased a new Lincoln at this dealership. I was very satisfied with the staff. I didn't feel pressured and everyone was very curteous and helpful. More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez, Manny Sandoval, Jesse Martinez
Dec 16, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5- star rating!

December 15, 2019

Excellent sales rep, Anthony Anthony Dornier did a great job, he worked with us until we reached a deal we were both happy with. Everything was done in a timely manner. He demonst More

by davidlopez53.dl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Mendez, Anthony Dornier
Dec 16, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and positive feedback, David!

December 15, 2019

Knowledgeable and Friendly We had a great experience! We did not feel pushed and he showed us exactly what we were looking for. Was very patient with us. More

by mimishopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, Fortino Milian
Dec 16, 2019 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback and 5 star- rating!

December 15, 2019

The salesman manager Ed was great definitely helped me ou. Israel did a good job aswell very informative and smart. John the finance manager was awesome great humor and definitely made a tiresome night en More

by Primodiaz94
Recommend Dealer
Yes
Employees Worked With
Gerson great and helpful person , Ed Inclan, John Kang, Israel Rolon, Rafhael Cardoza
Dec 16, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and positive feedback!

December 14, 2019

New car lease Mike OConnor was a joy to work with as the AAA rep. Great to work with a real pro and a gentleman. We had fun figuring out the programming using my An More

by Vernche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, Fortino Milian
Dec 16, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5- star rating, Vernche!

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