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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,228 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,228 Reviews of Norm Reeves Ford Superstore

December 15, 2019

Knowledgeable and Friendly We had a great experience! We did not feel pushed and he showed us exactly what we were looking for. Was very patient with us. More

by mimishopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, Fortino Milian
Dec 16, 2019 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback and 5 star- rating!

December 15, 2019

The salesman manager Ed was great definitely helped me ou. Israel did a good job aswell very informative and smart. John the finance manager was awesome great humor and definitely made a tiresome night en More

by Primodiaz94
Recommend Dealer
Yes
Employees Worked With
Gerson great and helpful person , Ed Inclan, John Kang, Israel Rolon, Rafhael Cardoza
Dec 16, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and positive feedback!

December 14, 2019

New car lease Mike OConnor was a joy to work with as the AAA rep. Great to work with a real pro and a gentleman. We had fun figuring out the programming using my An More

by Vernche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, Fortino Milian
Dec 16, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5- star rating, Vernche!

December 14, 2019

Exceptional customer service! Nestor exceeded our expectations. He ensured that he found the truck with everything we were looking for and then some. We appreciated the no haggle a More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph , Oscar Vidales, Anthony Dornier, Nestor Holguin
Dec 16, 2019 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback and 5 star- rating, Jules!

December 12, 2019

The service rep. Raymond very professional answer all questions and kept me informed on my vehicle progress. This type of service keeps me coming back. I've been bringing my vehicle in for services since More

by Abel.griego
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
Dec 12, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and positive feedback, Abel!

December 10, 2019

Great Service Manny helped us find our future family car. We are so glad to make this investment! Thank you for helping us find our new hybrid on day one of car sho More

by Yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fortino Milian, Manny Sandoval
Dec 10, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Yvette!

December 10, 2019

Great costumer service with knowledgeable people and fantastic waiting room!! Thank you Daniel S. for making my experience pleasant and for applying my coupon! Love my new tires!! More

by Egaievansrealtor
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Dec 11, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating!!

December 08, 2019

Fun Experience at Norm Reeves Lincoln Pleasant customer greetings😀😃 Helpful rebate information and safety instructions. Very informative and easy to understand. I have been a Lincoln ow More

by EricTeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Serbanoiu
Dec 09, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating, Eric!

December 08, 2019

Honors warranty agreements. Strives to get the job done right the first time an done within the stated time provided. Turned out they were done with the job early. More

by Yippycaeyay
Recommend Dealer
Yes
Employees Worked With
Raphael
Dec 09, 2019 -

Norm Reeves Ford Superstore responded

Thank you for the great review and 5 stars, Yippy!

December 08, 2019

Humberto was very helpful. He presented me with the options that suited my needs best until we found my car! Carlos and Jesse also made this an easy transaction. Very happy indeed. More

by Aivaldi
Recommend Dealer
Yes
Employees Worked With
Fortino Milian, Carlos Lopez, Humberto Lozano, Jesse Martinez
Dec 09, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Aivaldi!

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