Norm Reeves Ford Superstore

Made last minute appointment to replace battery. Despite vehicle being purchased at a different dealership, Norm R. had access to vehicle history. Dealership customer service was great! vehicle being purchased at a different dealership, Norm R. had access to vehicle history. Dealership customer service was great! More

Great dealership.Attention to detail, gave good Great dealership. Attention to detail, gave good explanations. Buying a new car takes a while, so learning to be patient is a virtue. One day a lot Great dealership. Attention to detail, gave good explanations. Buying a new car takes a while, so learning to be patient is a virtue. One day a lot of that paperwork will be digital. In the end I love my new Ford F150 platinum. More

Pleasant and efficient experience! Josh is a superstar salesman! Thank you for another positive experience! We also enjoyed the collaboration between Josh and Romy! They helped us find Josh is a superstar salesman! Thank you for another positive experience! We also enjoyed the collaboration between Josh and Romy! They helped us find the right car! A new Lincoln Corsair! Thank you for a great experience! More

The service is great here. I purchased my car here brand new in 2009. They have serviced my car since it was purchased. Very pleased so far new in 2009. They have serviced my car since it was purchased. Very pleased so far More

Everything was great treated very well and respectful service was done in less then 2 hours made me feel welcomed thank you will return for future service service was done in less then 2 hours made me feel welcomed thank you will return for future service More

My Mustang is still under the warranty and they were not able to fix the problem and they even lied to me saying that they fix it and now they don’t return my calls or text messages. Only proves that they d able to fix the problem and they even lied to me saying that they fix it and now they don’t return my calls or text messages. Only proves that they don’t know what they’re doing and they’re not responsibles They are the worst dealer I ever deal with. Don’t go there!!!! More

Sales department was very helpful finding a vehicle for us. Finance was very knowledgeable and helpful. The dealership was very nice and modern. The selection of vehicle was great. us. Finance was very knowledgeable and helpful. The dealership was very nice and modern. The selection of vehicle was great. More

Excellent car buying experience. This is our 3rd time purchasing with Norm Reeves. Appreciate the no haggling, just get it done, can do attitude. Thanks Miles and Oscar! purchasing with Norm Reeves. Appreciate the no haggling, just get it done, can do attitude. Thanks Miles and Oscar! More

There was a confusion with charges, but it was quickly resolved after speaking with service people. Usually good service at this location, and car wash! resolved after speaking with service people. Usually good service at this location, and car wash! More

Raymond is great he fixed my suv very quickly and was always in contact with me. It is wonderful that you have night pick up. He is so polite. That is one of the reasons why I keep coming back to Cerri always in contact with me. It is wonderful that you have night pick up. He is so polite. That is one of the reasons why I keep coming back to Cerritos Ford. It is also very nice that my salesman Jorge still says hello and remembers me and my family after 2yrs. I love Ford of Cerritos More