Norm Reeves Ford Superstore

My Mustang is still under the warranty and they were not able to fix the problem and they even lied to me saying that they fix it and now they don’t return my calls or text messages. Only proves that they d able to fix the problem and they even lied to me saying that they fix it and now they don’t return my calls or text messages. Only proves that they don’t know what they’re doing and they’re not responsibles They are the worst dealer I ever deal with. Don’t go there!!!! More

Sales department was very helpful finding a vehicle for us. Finance was very knowledgeable and helpful. The dealership was very nice and modern. The selection of vehicle was great. us. Finance was very knowledgeable and helpful. The dealership was very nice and modern. The selection of vehicle was great. More

Excellent car buying experience. This is our 3rd time purchasing with Norm Reeves. Appreciate the no haggling, just get it done, can do attitude. Thanks Miles and Oscar! purchasing with Norm Reeves. Appreciate the no haggling, just get it done, can do attitude. Thanks Miles and Oscar! More

There was a confusion with charges, but it was quickly resolved after speaking with service people. Usually good service at this location, and car wash! resolved after speaking with service people. Usually good service at this location, and car wash! More

Jose Torres provided excellent and timely service. He listened and provided updates accordingly. He explained the process thoroughly and kept it simple. Great job Jose! listened and provided updates accordingly. He explained the process thoroughly and kept it simple. Great job Jose! More

Raymond is great he fixed my suv very quickly and was always in contact with me. It is wonderful that you have night pick up. He is so polite. That is one of the reasons why I keep coming back to Cerri always in contact with me. It is wonderful that you have night pick up. He is so polite. That is one of the reasons why I keep coming back to Cerritos Ford. It is also very nice that my salesman Jorge still says hello and remembers me and my family after 2yrs. I love Ford of Cerritos More

Norm Reeves Ford is a wonderful dealership with outstanding service and great pricing. We have purchased many vehicles from Norm Reeves over the years and will always return! outstanding service and great pricing. We have purchased many vehicles from Norm Reeves over the years and will always return! More

Rafael in service was great!! He was helpful and responsive and made sure to follow up with me when my vehicle was ready for pick up! responsive and made sure to follow up with me when my vehicle was ready for pick up! More

Good customer service The ratings are based with good customer service and friendliness. It made my experince wonderful. Thank you, for making us feel welcome. All the sta The ratings are based with good customer service and friendliness. It made my experince wonderful. Thank you, for making us feel welcome. All the staff's are amazing. More

Jose was helpful, knowledgeable and took great care in making sure our repair experience was painless. He kept us updated throughout the process. thank you! making sure our repair experience was painless. He kept us updated throughout the process. thank you! More