
Norm Reeves Ford Superstore
Cerritos, CA
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2,230 Reviews of Norm Reeves Ford Superstore
Awesome customer service, Great experience on purchasing a truck. Truck was a special order and through the wait period we received periodic updates on the process. a truck. Truck was a special order and through the wait period we received periodic updates on the process. More
I appreciated they were able to take me as a walk in. I was warned ahead of time it would be a long wait, and that was to be expected. I worked in the lounge while they finished my oil change. Yolanda I was warned ahead of time it would be a long wait, and that was to be expected. I worked in the lounge while they finished my oil change. Yolanda was positive and communicative which was greatly appreciated! More
Norm reeves ford sold me a 2019 lemon breaks went out 2 days in I took it back they delayed my refund and told me theres nothing else they can do for me im reaching out to my lawyers if anybody can let me days in I took it back they delayed my refund and told me theres nothing else they can do for me im reaching out to my lawyers if anybody can let me know any other steps I can take More
Great service, highly recommend Enrique Covarrubias. Will recommend to my friends and family and would like to do business in the future. Will recommend to my friends and family and would like to do business in the future. More

Great place to buy new or used Lincoln or Ford . See Enrique for a great deal. Very knowledgeable and professional the whole process quick and easy . Thanks again See Enrique for a great deal. Very knowledgeable and professional the whole process quick and easy . Thanks again More
Very disappointing follow up and execution of request. along with extensive service, the day prior to picking it up; I requested an oil change… It never happened, but I got a few excuses. After nearly a m along with extensive service, the day prior to picking it up; I requested an oil change… It never happened, but I got a few excuses. After nearly a month being in the service center; they didn’t even think to wash off the car before returning it.. they seem to have an issue with communication, at least in their service center. More