
Norm Reeves Ford Superstore
Cerritos, CA
Filter Reviews by Keyword
By Type
2,233 Reviews of Norm Reeves Ford Superstore
Speedy service Took my car in for an oil change and they got it out on time. They gave me exactly what I asked for. Crazy right! Took my car in for an oil change and they got it out on time. They gave me exactly what I asked for. Crazy right! More
Best Car Buying Experience We had the best car buying experience at Norm Reeves Ford in Cerritos. From sales to financing, we experienced attentive, professional, and honest int We had the best car buying experience at Norm Reeves Ford in Cerritos. From sales to financing, we experienced attentive, professional, and honest interactions. This isn’t the first car purchase my husband or I have ever made, but it was definitely the best experience either of us had had. We would recommend the dealership highly. More
Explorer XLT lease Excellent service and well informed. I highly recommend David Pulido in sales and Oscar Vidales in finance. Can’t wait to drive my SUV!! Thanks Excellent service and well informed. I highly recommend David Pulido in sales and Oscar Vidales in finance. Can’t wait to drive my SUV!! Thanks Norm Reeves in Cerritos Ca More
Friendly staff and fast service Great staff here. Tony was very helpful. The only negative is 3 days later, I received another brake fault error message after having paid for one Great staff here. Tony was very helpful. The only negative is 3 days later, I received another brake fault error message after having paid for one brake bulb changed. Now the other one is out. More
Great staff easy in and out for sales and service the service was fast and very organized I like the text messages and emails easy to communicate with us c staff easy in and out for sales and service the service was fast and very organized I like the text messages and emails easy to communicate with us customers More
Never disappointed Whenever I leave my car, it always comes back clean and whatever was needed is corrected , The agreed price us usually less than the agreed price Whenever I leave my car, it always comes back clean and whatever was needed is corrected , The agreed price us usually less than the agreed price More
Service Excelent Customer Service, Tony is very friendly and efficient, he has a lot of experience, he knew how to efficiently answer all my questions and he Excelent Customer Service, Tony is very friendly and efficient, he has a lot of experience, he knew how to efficiently answer all my questions and helped me a lot. More
Customer Service Tony Ybarra is hands down the best customer service rep at Norm Reeves Cerritos! His attention to detail and dedication to customer service is without Tony Ybarra is hands down the best customer service rep at Norm Reeves Cerritos! His attention to detail and dedication to customer service is without peer. Congrats NRF on Tony Ybarra, truly and asset to your org!! More
Fast service upon arrival, I noticed a huge line. I thought I wasn’t going to make it to my appointment. Everything went by fast service and friendliness was on po upon arrival, I noticed a huge line. I thought I wasn’t going to make it to my appointment. Everything went by fast service and friendliness was on point. More
Raymond was fantastic to work with! Raymond kept me informed of every step taken and was able to get my vehicle repaired quickly and Raymond was very attentive. Thank you Raymond! Raymond kept me informed of every step taken and was able to get my vehicle repaired quickly and Raymond was very attentive. Thank you Raymond! More