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Norm Reeves Ford Superstore
Cerritos, CA
2,230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,230 Reviews of Norm Reeves Ford Superstore
August 04, 2019
Suspension Issue My experience with Norm Reeves Lincoln was excellent. They painstakingly roadtested my vehicle to duplicate the problem and then were able to ascertai My experience with Norm Reeves Lincoln was excellent. They painstakingly roadtested my vehicle to duplicate the problem and then were able to ascertain and resolve the problem. More
by dwood75
Employees Worked With
Scott’s Rhoan
July 30, 2019
Oil Change Jose Torres was great. His customer service went above and beyond. Another dealership failed to update my coverage on my vehicle, but he took my wor Jose Torres was great. His customer service went above and beyond. Another dealership failed to update my coverage on my vehicle, but he took my word as true and did the service. I will be using norm reeves ford for service from now on. GREAT JOB! More
by Douglas
Employees Worked With
Jose Torres
July 29, 2019
Customer service was great They were really helpful. The customer service I got was great. They got me in and out really fast.Daniel was great he explained everything They were really helpful. The customer service I got was great. They got me in and out really fast.Daniel was great he explained everything More
by caseycastr0
Employees Worked With
David Pulido
July 22, 2019
Great Ford Service I gave a 5 star rating because of the friendliness and professionalism of the Cerritos Ford service department, especially John Rempt, who has always I gave a 5 star rating because of the friendliness and professionalism of the Cerritos Ford service department, especially John Rempt, who has always been very courteous and right on top of things. I am not affiliated in any way with the Ford company, just a customer who buys Ford cars. More
by FusionGirl
Employees Worked With
John Rempt, took care of me, and as always, very professional.
July 21, 2019
Service Everything was ok! The associate was very friendly and helpful! He was able to give me a discount on my works service pack so I got to save! Everything was ok! The associate was very friendly and helpful! He was able to give me a discount on my works service pack so I got to save! More
by MariaRR
Employees Worked With
Daniel Sanchez
July 18, 2019
Great service Prompt, friendly service. They let you know upfront what the estimate cost will be and call if further work has to be done. I’m a returning customer. Prompt, friendly service. They let you know upfront what the estimate cost will be and call if further work has to be done. I’m a returning customer. More
by Truckman
Employees Worked With
Angel Magana
July 17, 2019
Great experience I have been going to Norm Reeves Ford for about 8 years I have been satisfied with service every time my service writer Raymond Quintero is always pro I have been going to Norm Reeves Ford for about 8 years I have been satisfied with service every time my service writer Raymond Quintero is always professional and courteous I would recommend them without hesitation. Sincerely Scott Mattoon More
by Scooter618
Employees Worked With
Raymond Quintero , Jorge Velazquez
July 17, 2019
Speedy service Took my car in for an oil change and they got it out on time. They gave me exactly what I asked for. Crazy right! Took my car in for an oil change and they got it out on time. They gave me exactly what I asked for. Crazy right! More
by Amb
Employees Worked With
Artie Amaya, Tony Ybarra
July 16, 2019
Best Car Buying Experience We had the best car buying experience at Norm Reeves Ford in Cerritos. From sales to financing, we experienced attentive, professional, and honest int We had the best car buying experience at Norm Reeves Ford in Cerritos. From sales to financing, we experienced attentive, professional, and honest interactions. This isn’t the first car purchase my husband or I have ever made, but it was definitely the best experience either of us had had. We would recommend the dealership highly. More
by Dodger Blue
Employees Worked With
Josh Vanden Akker, Oscar Vidales
July 08, 2019
Explorer XLT lease Excellent service and well informed. I highly recommend David Pulido in sales and Oscar Vidales in finance. Can’t wait to drive my SUV!! Thanks Excellent service and well informed. I highly recommend David Pulido in sales and Oscar Vidales in finance. Can’t wait to drive my SUV!! Thanks Norm Reeves in Cerritos Ca More
by Bubbles
Employees Worked With
David Pulido, Oscar Vidales
