
Norm Reeves Ford Superstore
Cerritos, CA
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2,231 Reviews of Norm Reeves Ford Superstore
New car purchase Just bought my second mustang from Jorge Velazquez, GREAT experience. He set the radio and sync system up, also the phone. Went over all the features Just bought my second mustang from Jorge Velazquez, GREAT experience. He set the radio and sync system up, also the phone. Went over all the features be we left, thanks again. More
George Kasem was the best Service Advisor ever! I haven't been disappointed at this Ford dealer. I have tried several dealers and Cerritos continues to be my choice. The service department is ver I haven't been disappointed at this Ford dealer. I have tried several dealers and Cerritos continues to be my choice. The service department is very responsive and they keep you informed through the entire process. They are the only dealer (that I know of) that uses text system to keep you updated. I really like that. But George picked up the phone and called me throughout the process. I have a company car that was issued to me via a fleet service. George knew how to deal with the fleet service and jumped right on the issues I needed to be looked at. Thank you George! Keep up the great service. More
Ford F150 I'm very happy with the service I received at Normreeves Ford . I called in to set an appointment, Oscar was able to set the appointment and helped me I'm very happy with the service I received at Normreeves Ford . I called in to set an appointment, Oscar was able to set the appointment and helped me with all my questions. He was very knowledgeable and he his product . I will be buying my truck from him . More
Five Stars Been dealing with Mike O'Connor several years now. He put all of my favorite songs on a flash drive that works with the sync system in my car. He's my Been dealing with Mike O'Connor several years now. He put all of my favorite songs on a flash drive that works with the sync system in my car. He's my concierge for my Explorer Sport. More
Jorge was terrific! Highly reccommended. I was referred to Jorge by a family friend and was COMPLETELY satisfied with him. He was very helpful and took his time to look for the perfect car fo I was referred to Jorge by a family friend and was COMPLETELY satisfied with him. He was very helpful and took his time to look for the perfect car for me. No cheesy sales pitch or B.S. talking. I was a first time buyer and he answered all my questions with full details and had so much patience with me! He even got my CD I left my old car. I am so happy with my purchase and refer all my friends to him! Thanks Jorge you made this so easier. More
the Best David Pulido is the best at what he does, I just purchased my second Ford from him in less than a year. I knew I would get the best deal and just li David Pulido is the best at what he does, I just purchased my second Ford from him in less than a year. I knew I would get the best deal and just like the last vehicle purchase, I was in and out of the dealership so quick. I look forward to my next purchase from david Pulido At Norm Reeves Ford he really knows his stuff. More
Bought my first car! Looking to buy my first car, came across Ford at Cerritos after a long day of searching. Walked around for about 20 min looking at cars, and waiting f Looking to buy my first car, came across Ford at Cerritos after a long day of searching. Walked around for about 20 min looking at cars, and waiting for someone to help us. Then Jorge spotted us as he was going on his break and was nice enough to answer our questions even tho he was on his way out. Long story short Jorge told it like it is, he asked the questions he needed in order to get me what I wanted, it was very pleasant working with him. He made the deal happen considering my situation, (although other dealerships straightout said no) worked his magic, got me great payments, an awesome car, and even bought us dinner! So if you're looking for a great deal, and want quality service don't hesitate coming to this dealership, and please ask for Jorge, he's the man to talk to!! More
Best experience ever When I first came in to the dealership I was welcomed with a smile by my sales person Christian Gil showed me exactly what I was looking for which was When I first came in to the dealership I was welcomed with a smile by my sales person Christian Gil showed me exactly what I was looking for which was a 2016 Fusion. Found the right package and color I wanted. Was very pleasant experience, from the sales manager Fortino, to Fabby the finance manager. Very happy with my purchase. More
Sales staff I delt with mr mike OConner He was the most knowledgeable And stress free experience I've had at any dealership I've delt with . Do your self a I delt with mr mike OConner He was the most knowledgeable And stress free experience I've had at any dealership I've delt with . Do your self a favor and just ask for him And forgo the standard bs you get with others .... More
Ford Fusion Got a great lease deal on my Ford Fusion. I went to a couple of other dealerships but Josh was by far the best. He listened to me and got exactly what Got a great lease deal on my Ford Fusion. I went to a couple of other dealerships but Josh was by far the best. He listened to me and got exactly what I want. More