Norm Reeves Ford Superstore

Norm Reeves was great, but the team was even better! From start to finish Kevin and Christian made the process seamless and enjoyable, and by the end I walked out with the exact car I was looking for. I From start to finish Kevin and Christian made the process seamless and enjoyable, and by the end I walked out with the exact car I was looking for. I love my car and couldn’t be happier! More

The Ford Cerritos Service dept team are excellent esp Rafael, Alex and 2 other guys that helped me out. I truly appreciate honesty for everything you do for customers and as you know your service locatio Rafael, Alex and 2 other guys that helped me out. I truly appreciate honesty for everything you do for customers and as you know your service location became my to go place for any of my Ford SUV car issues even I am closer to another Ford service ctr...Thank you again awesome Rafael & to service team effort. My toddler and I cruisin just fine again..worry free yay❣️ More

Never again. Extremely expensive. Two weeks to get a diagnostic. Returned car with no oil. This place does not give a xxxx other than to make money. My car proble Extremely expensive. Two weeks to get a diagnostic. Returned car with no oil. This place does not give a xxxx other than to make money. My car problems began when I brought it in the first time. More

Thank you, Norm Reeves for your great service! Cerritos Ford my service was excellent my advisor Tony Ibarra has been my advisor for many years, he is very professional and I recommend him to any Cerritos Ford my service was excellent my advisor Tony Ibarra has been my advisor for many years, he is very professional and I recommend him to anyone who may be looking for professionals and honesty. More

Our salesperson, Jasmine was very courteous and knowledgeable sales. Had the car ready for us to see and drive. The sales process was very pleasant and fast. Youssef, the finance manager was very p knowledgeable sales. Had the car ready for us to see and drive. The sales process was very pleasant and fast. Youssef, the finance manager was very polite and professional and got us a really good finance deal. More

Took over 3 hours just to get a basic Works service with an appointment. Service advisor did not go over service report with me. And while I appreciate that no one tried to hard sell me extra services, I ha an appointment. Service advisor did not go over service report with me. And while I appreciate that no one tried to hard sell me extra services, I have 30k on my vehicle, and I probably should have gotten some recommendations. More

Every person we worked with was exceptional from start to finish. We highly recommend this dealership! finish. We highly recommend this dealership! More

Mike Mosley helped me out and provided excellent service. I really appreciate how efficient everything was. Thank you! I really appreciate how efficient everything was. Thank you! More

Excellent customer service, answer and explain questions. Trust work done on vehicle, waiting is no too long Trust work done on vehicle, waiting is no too long More

I was very pleased that My vehicle was accepted as a walk in. Yolanda was very responsive in hearing my issues. My only concern was that it was a bit difficult to make contact with the service dept. to get a in. Yolanda was very responsive in hearing my issues. My only concern was that it was a bit difficult to make contact with the service dept. to get an update and provide additional warranty info. My car problem was handled professionally and vehicle washed when I picked it up the next day. More