Norm Reeves Ford Superstore

Kia and Joe made this experience quick and easy, helped me a couple day prior to my scheduled appointment. They engaged and interacted with me which me feel comfortable and excited about my purchase. I app me a couple day prior to my scheduled appointment. They engaged and interacted with me which me feel comfortable and excited about my purchase. I appreciate you guys. More

Whom concerns about bad Services about Mike Mosley & Juan Prado Took my 2021 Mach E 4X that is taking a long time to charge Juan Prado put it to charge on the dealership my car had 44; percent took to c Juan Prado Took my 2021 Mach E 4X that is taking a long time to charge Juan Prado put it to charge on the dealership my car had 44; percent took to charge 100 percent took 12 Hours they told me to take my car home because they couldn’t get me a rental car from 9/8/22 They haven’t done anything about my car yet 9/13/22 they are Liars still waiting for them to get in touch we me I call them left message they haven’t return my calls yet More

Francisco and Raphael are hero’s at this location. The Service manager also this team is a dream team! They always keep their word and there attention to detail is unparalleled. As long as they are at The Service manager also this team is a dream team! They always keep their word and there attention to detail is unparalleled. As long as they are at this location the Lincoln Brand is my choice across the board! Norm Reeves is the best Lincoln Service. Previous I went to Caruso I was disappointed EVERYTIME now I only take my MKC to Norm Reeves. Thank you all for a wonderful service experience! More

Raphael at the Cerritos Norm Reeves Ford dealership I found to be very honest and helpful I got my car in for my oil change and no surprises when I picked it up. He went over the information on my paperw found to be very honest and helpful I got my car in for my oil change and no surprises when I picked it up. He went over the information on my paperwork and let me know when the service when be needed and he didn’t change the times to make me get it done earlier than when it need’s to be done like other places. I bought a new license plate frame and they were able to put it on for me. I appreciate that he took the time to help out his customer I will be back. More

Norm Reeves was great, but the team was even better! From start to finish Kevin and Christian made the process seamless and enjoyable, and by the end I walked out with the exact car I was looking for. I From start to finish Kevin and Christian made the process seamless and enjoyable, and by the end I walked out with the exact car I was looking for. I love my car and couldn’t be happier! More

This was the best experience I’ve ever had at a dealership. George and Dave were rockstars. Can’t thank them enough. I would recommend everyone to go here dealership. George and Dave were rockstars. Can’t thank them enough. I would recommend everyone to go here More

The Ford Cerritos Service dept team are excellent esp Rafael, Alex and 2 other guys that helped me out. I truly appreciate honesty for everything you do for customers and as you know your service locatio Rafael, Alex and 2 other guys that helped me out. I truly appreciate honesty for everything you do for customers and as you know your service location became my to go place for any of my Ford SUV car issues even I am closer to another Ford service ctr...Thank you again awesome Rafael & to service team effort. My toddler and I cruisin just fine again..worry free yay❣️ More

Never again. Extremely expensive. Two weeks to get a diagnostic. Returned car with no oil. This place does not give a xxxx other than to make money. My car proble Extremely expensive. Two weeks to get a diagnostic. Returned car with no oil. This place does not give a xxxx other than to make money. My car problems began when I brought it in the first time. More

Thank you, Norm Reeves for your great service! Cerritos Ford my service was excellent my advisor Tony Ibarra has been my advisor for many years, he is very professional and I recommend him to any Cerritos Ford my service was excellent my advisor Tony Ibarra has been my advisor for many years, he is very professional and I recommend him to anyone who may be looking for professionals and honesty. More

Took over 3 hours just to get a basic Works service with an appointment. Service advisor did not go over service report with me. And while I appreciate that no one tried to hard sell me extra services, I ha an appointment. Service advisor did not go over service report with me. And while I appreciate that no one tried to hard sell me extra services, I have 30k on my vehicle, and I probably should have gotten some recommendations. More