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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,225 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,225 Reviews of Norm Reeves Ford Superstore

September 03, 2022

Excellent service experience! Service representative Rafael G. is very polite and very easy to work with. More

by Eric G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Report | Print
Sep 06, 2022 -

Norm Reeves Ford Superstore responded

We're so glad to hear that you had an excellent experience at our service center, Eric! Thanks so much for sharing your experience, and we hope to see you again!

September 01, 2022

Very understanding ,Super professional,Great guys And Great deals!!! Yes I will recommend them to Friends and family! More

by antoinettelove2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Report | Print
Sep 02, 2022 -

Norm Reeves Ford Superstore responded

Thank you so much for your kind words and recommendation! We appreciate your business and look forward to seeing you again!

August 31, 2022

I always take my car to the dealership for service and I don’t have to worry about Anything it’s always done well More

by Mschmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
Report | Print
Sep 01, 2022 -

Norm Reeves Ford Superstore responded

Thank you so much for your kind words! We appreciate your business and look forward to seeing you again!

August 30, 2022

I did a lease buyout, and was assisted by Josh. He was fast, friendly, and knowledgeable. He was able to get us in and out in less than an hour. Definitely recommend this dealer and wouldn’t hesita More

by Humberto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker
Report | Print
Aug 31, 2022 -

Norm Reeves Ford Superstore responded

It's amazing to hear that you had a wonderful experience with our team. Thanks so much for stopping by, and we hope to see you again!

August 29, 2022

Excellent, professional, friendly service. Wasn't pressured. George was great and very knowledgeable. Manny took care of the money angle very effectively. Thank you. I am loving my new/ used m More

by Carenleeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Manny Sandoval
Report | Print
Aug 29, 2022 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a fun experience! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2022

Great experience buying my new explorer, great ford sales team, they had the answer for all my questions, tank you More

by lbaltazar652
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Osborn , jasmine Mohammed, Joseph Calderon, George Contakos
Report | Print
Aug 29, 2022 -

Norm Reeves Ford Superstore responded

Congratulations on your new Ford Explorer! We're happy to hear that you had a great experience with our team.

August 28, 2022

Nice service advisor but was understaffed for techs when I brought my car. So it took an extra day for repair More

by Mageekimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
Aug 29, 2022 -

Norm Reeves Ford Superstore responded

Thank you for choosing Norm Reeves Ford and for sharing your experience. We hope to be of service to you again in the future.

August 28, 2022

Josh and Joe provided a superb experience and customer service. Both were very transparent and direct regarding the questions, concerns, and and comments we had. Very friendly dealership staff committed t More

by suarezricky00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe (Finance), Josh Vanden Akker
Report | Print
Aug 28, 2022 -

suarezricky00 responded

Josh and Joe provided a superb experience and customer service. Both were very transparent and direct regarding the questions, concerns, and and comments we had. Very friendly dealership staff committed to finding the right car at the right price for the customer!

August 25, 2022

Enrique made the process of leasing my car easy, he was very helpful and informative. He answered all the questions I had. I will absolutely be referring people to him. Thank you, Enrique! More

by Seguuuh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Covarrubias
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Aug 26, 2022 -

Norm Reeves Ford Superstore responded

Congratulations on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

August 24, 2022

No pressure to buy, friendly, dealer matched best price out in the market, happy to do business with them especially with Jose L Ortega More

by buenaventura10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose L Ortega
Report | Print
Aug 24, 2022 -

Norm Reeves Ford Superstore responded

We're happy we could do business with you! Thank you for choosing Norm Reeves Ford and for leaving us a great review and rating. Take care and enjoy your new ride!

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