Norm Reeves Ford Superstore

I have been a loyal customer of Cerritos Ford for over 30 years. I have recommended my friends and family for new and used cars. Mike O'Connor has sold me my last 2 Lincolns and is never to busy to answer years. I have recommended my friends and family for new and used cars. Mike O'Connor has sold me my last 2 Lincolns and is never to busy to answer questions. My father in law just bought a car from him and can't say enough good things about the service that he got from Mike and the Service Department. I wouldn't go anywhere else..... More

1st, Cerritos Ford was not the first Ford dealership we went to purchase a car. We test drove the car we wanted, a C-Max Energi, at a dealership closer to our home, with salesmen that were nowhere near as went to purchase a car. We test drove the car we wanted, a C-Max Energi, at a dealership closer to our home, with salesmen that were nowhere near as knowledgeable, nor courteous. Whereas the salesman at the first place said, “You can read about all this stuff in the manual,” Edgar, our salesman at Cerritos Ford, spent about 20 minutes going through all the car’s relevant features. This is really helpful. Otherwise you can go several months without knowing things like how to optimize your braking technique in order to recharge the car’s battery. When we sat down to work with Edgar Jimenez, we were very apprehensive. We had been rejected for all car loans before as a result of an erroneous negative hit on one of our credit reports. However, Edgar went over all of our corroborating information and was able to present us an offer for a purchase and one for a lease-to-own. Edgar was then able to get our APR lowered to fit our budget. Prior to my phone conversation with Edgar, my wife and I were convinced that we would not be able to purchase a vehicle, let alone at a good rate, for at least six months. Edgar, and the financing staff took into account that credit numbers don’t necessarily tell the whole story. They worked with us, and we will definitely work with them again. Oh, did I mention that he was able to get us the Green Sticker before we even left the lot!!! More

I was overwhelmed with the service I received with Cerritos Ford. Everyone there was friendly, efficient, courteous, helpful, etc. My salesman was Michael Bednaesz. Michael was such a nice guy, spen Cerritos Ford. Everyone there was friendly, efficient, courteous, helpful, etc. My salesman was Michael Bednaesz. Michael was such a nice guy, spent a lot of time with me to learn the vehicle inside out. I searched over 30 dealers in my area and at least 3 hours away for exactly what I wanted in this vehicle, no one had everything. I waited over a month hoping one of the dealerships would find one, but didn't. I found the vehicle when I searched farther at Cerritos Ford not realizing it would be over 7 hours drive there. Michael spent so much time on the phone with me talking about the vehicle, before and after the purchase, and for me to be able to get there to get the SUV. I was given food vouchers for a nice meal, and gift certificates for a department store. I flew from Sacramento, CA to Cerritos to buy my 2012 Ford Escape Limited. I drove it home to Antelope, CA the next day, over a 7 hour drive and my SUV handled wonderfully. It was everything I wanted. I am so happy and am showing it off. My family loved it too. Thank you Cerritos Ford, I enjoyed your excellent service. Special Kudos for Michael Bednaesz. More

Since I walked into the dealership everybody was really nice starting with the receptionist. David pulido was the sales rep who helped me and he was really helpfull. He answered all my questions and he was nice starting with the receptionist. David pulido was the sales rep who helped me and he was really helpfull. He answered all my questions and he was very informative. More

After many weeks of working numbers with other dealerships for a 2014 titanium escape, Travis Mallard was able to make it happen with such ease. Things would have been much easier for me if I wou dealerships for a 2014 titanium escape, Travis Mallard was able to make it happen with such ease. Things would have been much easier for me if I would have came here first. If your planning on buying here, ask for Travis. Plus, he really explains how to use the My ford touch very well. Thanks Travis for making it an easy deal! More

I worked with Mike O'Connor to purchase a new Ford F-250 through the AAA Vehicle Buying Program and he helped me to special order one with the features that I need for a work and personal use vehicle. F-250 through the AAA Vehicle Buying Program and he helped me to special order one with the features that I need for a work and personal use vehicle. It was a smooth process, no high pressure and everyone has been very helpful and friendly. More

I will gladly recommend this dealership if you are in the market for a new or used vehicle. My experience in working with David Pulido for our next car has been excellent. His tenacity and follow through is market for a new or used vehicle. My experience in working with David Pulido for our next car has been excellent. His tenacity and follow through is exceptional. There was never a pressure and he has been very helpful throughout the negotiation process. If you are searching for your new or used car in the Internet, get in touch with David Pulido and you will never be sorry. He will go the extra mile in finding you the car that you want even if its not in their stock. More

Our salesman Nolan Dempster was friendly and did not try to push us into a deal, but seemed to be able to answer any questions we had, so we ended up buying a car there which we are very happy with. to push us into a deal, but seemed to be able to answer any questions we had, so we ended up buying a car there which we are very happy with. More

Jose was extremely helpful and I love my new Edge! He made the process so easy and I would for sure tell people to go here! Jose went out of his way to find the color I wanted and everything is perfect! made the process so easy and I would for sure tell people to go here! Jose went out of his way to find the color I wanted and everything is perfect! Thanks Jose! More

This has been the best personal experience in car buying I have ever had. David was very professional and courteous right from the start. We arrived at our appointment time and we were greeted without feeli I have ever had. David was very professional and courteous right from the start. We arrived at our appointment time and we were greeted without feeling any pressure. Our questions were answered very promptly. David was very patient through out the credit qualifying process and made me feel at ease. This was extremely important to me because I have not been able to acquire 0% financing or anything close to it. My credit history made me feel insecure and I felt as though my "dream car" was only a dream. Thanks to David and Cerritos Ford my dream has become reality. I love my new 2013 FORD EDGE SEL. David worked with me to bring my payments within my budget and Fabby was very pleasant and helpful when it came time to fill out the finance paperwork. David helped me sync my phone and set up my account at Sync my ride and even set up my first oil change appointment. I appreciate the attention to detail and commitment to service at Cerritos Ford. Thanks again, Cristina More