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Norm Reeves Ford Superstore
Cerritos, CA
2,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,166 Reviews of Norm Reeves Ford Superstore
April 04, 2012
My first experience with buying a car on a dealer’s lot came last week. I loved the help I got from Jorge Velazquez. He really made me feel at ease. He was very friendly not at all pushy. I can honestly came last week. I loved the help I got from Jorge Velazquez. He really made me feel at ease. He was very friendly not at all pushy. I can honestly say my first car buying experience was great. I would recommend Jorge Velazquez to all my family and friends. More
by herrera86
Employees Worked With
Jorge Velazquez
Helpful April 01, 2012
I purchased an 2012 F-250 Superduty My rating was due I purchased an 2012 F-250 Superduty My rating was due to the Jorge Velazquez's following attributes: Jorge was quick to respond to my questions. I purchased an 2012 F-250 Superduty My rating was due to the Jorge Velazquez's following attributes: Jorge was quick to respond to my questions. He made sure that the information was clear and concise Jorge is very knowledgeable of the features and all aspects of the vehicle's use and operation. He is accurate and verifies his work Friendly and a good sense of humor Everything went smooth making this a great experience. Great price More
by EFBNewford
Employees Worked With
Jorge Velazquez
March 31, 2012
I bought a new explorer from Michael O'Connor. He secured the color and and model I wanted and brought it in from another dealer..This is my seconded Explorer from Cerritos Ford...My son, who is serving in N the color and and model I wanted and brought it in from another dealer..This is my seconded Explorer from Cerritos Ford...My son, who is serving in Navy right now, also bought a Escape for his wife from Michael O'Connor..I live next door to Power Ford, but I feel the service from Cerritos Ford is worth the 25 minute drive...I am a Producer manager in the entertainment movie industry. I have refered many friends to Michael O'Connor. More
by astralagt
Employees Worked With
Mike O'Connor
March 29, 2012
We went to Cerritos Ford after having a terrible experience with a Honda dealer in the area. From the moment we stepped on the lot and we were greeted buy Victor, it was totally different. He was f experience with a Honda dealer in the area. From the moment we stepped on the lot and we were greeted buy Victor, it was totally different. He was friendly and helpful, and most importantly listened when we explained what we wanted. David was the same. We could not have asked for a better group of people to help us. Between Victor, David, John and Ken,they all went out of their way, explaining everything as we went along, answering all of our questions and concerns. Never did we feel as if anyone was trying to sell us anything we didn't want. They put the customer first. I would tell anyone looking for a car, new or pre-owned, go to Cerritos Ford. Your search will end there! More
by GARCIA44
Employees Worked With
John Kang, Ken S., David Pulido, Victor Ramos
March 23, 2012
Victor and Niko were the best car sales employees that i have ever met. They were so knowledgeable,kind not pushy. I will recommend these two. have ever met. They were so knowledgeable,kind not pushy. I will recommend these two. More
by tibbii
Employees Worked With
Niko Tuskani and Victor Resendiz, Victor Resendiz
March 15, 2012
Victor, Victor, Victor--he made our experience wonderful. Because of his above and beyond service, we are now working with him on a 2nd car. Because of his above and beyond service, we are now working with him on a 2nd car. More
by kellywigod
Employees Worked With
Victor Resendiz, Victor Resendiz
March 10, 2012
Kathy Bailey was exceptional, outstanding, professional, smart, friendly, very helpful and polite. It was a very good experience buying from this dealer, and of course dealing with Ms. Kathy Bailey and the smart, friendly, very helpful and polite. It was a very good experience buying from this dealer, and of course dealing with Ms. Kathy Bailey and the finance manager Ms. Sivi Hoel, and I am very happy with the truck I purchased and of course the overall service that they gave me. Thank you Cerritos Ford for your employees like Kathy Bailey and Sivi Hoel. More
by Rolandpp2
Employees Worked With
Kathy Bailey
February 29, 2012
I purchase a 2011 f150, i always had a chevy but with technology that ford has it made it easier to change sal gonzalez and victor ramos make my purchsse very fast explained all the paper work that i don technology that ford has it made it easier to change sal gonzalez and victor ramos make my purchsse very fast explained all the paper work that i dont like to do and easy to understand. More
by martinez_j87
Employees Worked With
sal gonzalez, Sal Gonzalez
February 28, 2012
Having worked at Manhattan Ford for five months in 1992 I thought this was going to be a hard pressure sell and it was instead a very pleasant expierience. thought this was going to be a hard pressure sell and it was instead a very pleasant expierience. More
by johnafields
Employees Worked With
Kathy Bailey
February 28, 2012
I purchase my 2012 Ford Explorer from Cerritos Ford and the process was not bad at all.It usually take hours but I was in an out in no time thanks to the help of miles Phillips. the process was not bad at all.It usually take hours but I was in an out in no time thanks to the help of miles Phillips. More
by Shewasrightagain
Employees Worked With
Miles Phillips, Miles Phillips
