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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,234 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,234 Reviews of Norm Reeves Ford Superstore

July 17, 2022

I had a great time at Norm Reeves Ford, the staff were really helpful and it was a very quick process. More

by Arezoo Najafi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gilligan, Mike O'Connor, Armando Alcaraz, Manny Mendez, Traci Goodrich , Ray Quintero, George Contakos
Report | Print
Jul 18, 2022 -

Norm Reeves Ford Superstore responded

We're so happy to hear you had a great time at Norm Reeves Ford! If you need anything down the road, let us know. We're always here to help!

July 16, 2022

Excellent service and overall experience, which included extended warranty work. No hassles about that at all. Service writer was great with status updates and overall knowledge- More

by mjmens56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Report | Print
Jul 18, 2022 -

Norm Reeves Ford Superstore responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

July 14, 2022

I was very pleased with the servicing of my car. I have been coming there for years. More

by Scrimlo796
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Report | Print
Jul 15, 2022 -

Norm Reeves Ford Superstore responded

We love hearing from our returning customers, and we appreciate you taking the time to leave us this amazing review. Until next time, take care!

July 13, 2022

Incredibly friendly and accommodating. Don’t care for the car but keep buying cars here because of the service. More

by Marthagn9789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Report | Print
Jul 14, 2022 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to leave such a positive review and rating! We hope we can be of assistance to you again someday.

July 13, 2022

Helpful whenever I was able to communicate with a representative Ivan Cruz or operator. Thank you More

by hrag.marganian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz, Juan Prado
Report | Print
Jul 14, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

July 12, 2022

I’m very satisfying to get my budget car and that sales person Daniel is very nice and professional assist. More

by Guo Jiang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rosales, Daniel Rosales
Report | Print
Jul 13, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

July 11, 2022

Outstanding Saleman, Samir! He got us what we wanted! Happy, happy we are! Highly Recommended! More

by davidesweat1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Rolon
Report | Print
Jul 11, 2022 -

Norm Reeves Ford Superstore responded

We are so pleased to hear you had an excellent experience with our team, David! We appreciate the amazing rating, and we hope to see you again.

July 10, 2022

The service advisor was friendly and professional. He provided me with updates and I got my card back earlier than promised. The waiting area was clean and inviting. More

by CSV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Report | Print
Jul 11, 2022 -

Norm Reeves Ford Superstore responded

Your wonderful feedback and rating mean a lot to us, and we look forward to your next visit! Take care!

July 10, 2022

Rafael and service team did good job inspite very busy morning. I had 50k check and service and car runs as new. The detail work done is superb. More

by Rayjanapati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael , Rafael Gonzales
Report | Print
Jul 11, 2022 -

Norm Reeves Ford Superstore responded

We’re so happy our team could be of service and provide a 5-star experience. Thank you for sharing. Until next time, take care!

July 09, 2022

Ivan Cruz was very knowledgeable and provided me the best customer service. Also his timeframe for my car to be serviced was promised in timely manner. I will return to this location in the future for any qu More

by cdthomas1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Report | Print
Jul 11, 2022 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to leave us this feedback. We're thrilled to hear that Ivan provided amazing customer service. If you ever need anything else from us, please feel free to give us a call or stop by. See you next time!

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