
Norm Reeves Ford Superstore
Cerritos, CA
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2,230 Reviews of Norm Reeves Ford Superstore
The service advisor was friendly and professional. He provided me with updates and I got my card back earlier than promised. The waiting area was clean and inviting. He provided me with updates and I got my card back earlier than promised. The waiting area was clean and inviting. More
Rafael and service team did good job inspite very busy morning. I had 50k check and service and car runs as new. The detail work done is superb. morning. I had 50k check and service and car runs as new. The detail work done is superb. More
Ivan Cruz was very knowledgeable and provided me the best customer service. Also his timeframe for my car to be serviced was promised in timely manner. I will return to this location in the future for any qu customer service. Also his timeframe for my car to be serviced was promised in timely manner. I will return to this location in the future for any questions or concerns I may have. More
I had an appointment and even though I got there on time I had to wait for 50 mins before someone can come help me check in, it was an scheduled service and a fix for a recall issue, I had to leave my car f I had to wait for 50 mins before someone can come help me check in, it was an scheduled service and a fix for a recall issue, I had to leave my car for 4 days!!! And after that they were supposed to change the air filter but I really don't think they did it...it looks really dirty to me, now I have to go back and have then check it and waste more time. More
Had appt. Waited 25 mins to be taken care of. Long line of cars. Once I was seen things were great, done in three hours as promised Waited 25 mins to be taken care of. Long line of cars. Once I was seen things were great, done in three hours as promised More
George Contakos is the best ! He helped me order my car and monitored it through the whole process. He’s the best car salesman I have ever dealt with. He helped me order my car and monitored it through the whole process. He’s the best car salesman I have ever dealt with. More