
Norm Reeves Ford Superstore
Cerritos, CA
Filter Reviews by Keyword
By Type
2,233 Reviews of Norm Reeves Ford Superstore
I ordered my van last year (2021) at a time of uncertainty regarding car production. The salesman (George) I worked with was fantastic. Professional, years of experience, he was honest about produ uncertainty regarding car production. The salesman (George) I worked with was fantastic. Professional, years of experience, he was honest about production progress & estimated delivery. Weird times we’re in right now. It requires patience & understanding by all involved. Honest info creates realistic expectations. It’s important. More
Everyone at the dealership is very friendly and helpful. There was no pressure to buy anything extra and I felt very comfortable buying from them. There was no pressure to buy anything extra and I felt very comfortable buying from them. More
Took the car for service schedule an appointment. Robyn help me she was friendly and very helpful. Was out at the promise time. Thanks Robyn. Robyn help me she was friendly and very helpful. Was out at the promise time. Thanks Robyn. More
Excellent service I received the necessary response to the questions I ask and I was treated with respect and allowed to make decisions about the service I needed on my car the questions I ask and I was treated with respect and allowed to make decisions about the service I needed on my car More
Rafael Gonzales-moran, my service agent, was kind and professional. He was honest and only recommend the service my car actually needed. My car was ready for pick up sooner than expected, and he even had professional. He was honest and only recommend the service my car actually needed. My car was ready for pick up sooner than expected, and he even had my car washed. I was impressed! More
Superb service with Ivan, Lincoln service specialists, but need more works in overall company and service to improve on answering and connecting calls from customers, took me weeks of calling to be able t but need more works in overall company and service to improve on answering and connecting calls from customers, took me weeks of calling to be able to speak to one/right person in order to set up an appointment for my requests and questions. More