Norm Reeves Ford Superstore

The persin who assisted me eas efficient, polote and helpful. Work asked for was accomlished helpful. Work asked for was accomlished More

service department was very respectful and helpful. They explained everything that need to be done with the xar They explained everything that need to be done with the xar More

Excellent service I received the necessary response to the questions I ask and I was treated with respect and allowed to make decisions about the service I needed on my car the questions I ask and I was treated with respect and allowed to make decisions about the service I needed on my car More

Rafael Gonzales-moran, my service agent, was kind and professional. He was honest and only recommend the service my car actually needed. My car was ready for pick up sooner than expected, and he even had professional. He was honest and only recommend the service my car actually needed. My car was ready for pick up sooner than expected, and he even had my car washed. I was impressed! More

Superb service with Ivan, Lincoln service specialists, but need more works in overall company and service to improve on answering and connecting calls from customers, took me weeks of calling to be able t but need more works in overall company and service to improve on answering and connecting calls from customers, took me weeks of calling to be able to speak to one/right person in order to set up an appointment for my requests and questions. More

I took my truck in for a recall required by the DMV however I was advised that the repair wasn’t necessary. The dealer found other issues with my truck and although I havent had the repairs done or the however I was advised that the repair wasn’t necessary. The dealer found other issues with my truck and although I havent had the repairs done or the recall issue hasn’t been resolved with the DMV, but my service advisor Robyn has been very helpful with my situation and is still trying to assist me even after I have picked up my truck. I appreciate her attention to my requests. More

Israel was our salesman and he was great. He worked very well with us. Finance was shorthanded so the wait was longer but still very good. Unfortunately, there is so much paperwork required. He worked very well with us. Finance was shorthanded so the wait was longer but still very good. Unfortunately, there is so much paperwork required. More

Mr Rafael is my card dr. . always goes the best in sn efficient manner. He is polite, professional, loves his job snd it shows . I only take my car to him or Sivan when he is . always goes the best in sn efficient manner. He is polite, professional, loves his job snd it shows . I only take my car to him or Sivan when he is not there. More

Professional, courteous, efficient. Was reassured my car would be ready when promised via follow up phone call. Was reassured my car would be ready when promised via follow up phone call. More