Norm Reeves Ford Superstore

A very well kept and clean dealership. probably the friendliest and most helpful employees. A very enjoyable experience. friendliest and most helpful employees. A very enjoyable experience. More

Brought in BOTH my Lincoln LS and Ford Escape for The Works service. Had appts. for BOTH cars at 10:15. Arrived at 10:10 cars backed out to street. Did not get the cars to front of line until 11:15. Our Works service. Had appts. for BOTH cars at 10:15. Arrived at 10:10 cars backed out to street. Did not get the cars to front of line until 11:15. Our Advisor (Rudy Wilson) wrote up paper on both cars so service would be done at both times- while we were waiting. Cars were done about 1:30. This is the 3rd car (84 thunderbird & 2003 Escape PLUS a 2004 Lincoln LS) purchased at this dealership. Only complaint is the amount of time you have to wait wHEN YOU HAVE an appt. to get to the front of the line where paperwork is done and car can be serviced. Those who just arrive, sans appt, work there way to front before those with appts. This is ALWAYS the case, not just this last time. Rudy was great (once we made it to the front of the line, an hour later. More

Tim in the service department here at norm reevesIs five Tim in the service department here at norm reeves Is five star my 2020 super duty broke down in Washington I had it towed to the Nearest ford dealer Tim in the service department here at norm reeves Is five star my 2020 super duty broke down in Washington I had it towed to the Nearest ford dealer for repairs they had it a month and on my journey home I noticed some weird noises so I dropped my truck off at Norn Reeves Ford and they Noticed quite a few issues that the other dealership caused by not putting my vehicle back together properly. More

Enrique was very helpful with my new purchase of the 2021 Ford Ranger. He helped me through every step of the way, from any questions I had to helping me set up my new truck. I couldn’t be happier with my ne Ford Ranger. He helped me through every step of the way, from any questions I had to helping me set up my new truck. I couldn’t be happier with my new vehicle and will recommend him and this dealership to all my friends and family looking for a new car! More

David was very friendly and knowledgeable. He was quick and to the point. No back and forth games. and to the point. No back and forth games. More

Tim got me in with short notice and fixed my issue quickly. I drove to Cerritos from Long Beach and got better service from Tim than my home dealer. quickly. I drove to Cerritos from Long Beach and got better service from Tim than my home dealer. More

Love my new Lincoln Corsair! Mike O’Conner was fabulous! Would return to Norm Reeves for sure! fabulous! Would return to Norm Reeves for sure! More

The service is Good .is done at the time they said and the personal soo kind the personal soo kind More

Well before my accident ,I had purchased a fusion ,which by the way ,is what made my up my mind I was back ended ,the person was going at the least about 45 to 50 miles an hr when she rear ended me ,well I by the way ,is what made my up my mind I was back ended ,the person was going at the least about 45 to 50 miles an hr when she rear ended me ,well I believe the fusion ( 2012) saved me from serious injury because the impact made my car go from a full car to half a car ,so that made me believe in Ford ,one more thing my experience at norm Reeves was a lot nicer(Cesar, and the young lady in,finance ) than,where I had purchased my fusion ( cal Worthington )so thank you all More