Back

Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,228 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

2,228 Reviews of Norm Reeves Ford Superstore

December 12, 2021

Jorge is simply the best and he is definitely the guy you want to contact if you are looking for a new Ford. Jorge helped me through the process of getting a new truck. Along the way I changed my order and J More

by Jwhetstone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Dec 13, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

December 10, 2021

My servhce advisor Daniel Sanchez was great. He helped me on a moments notice. I will ask for him all the time. More

by Justmee109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Dec 13, 2021 -

Norm Reeves Ford Superstore responded

We appreciate the wonderful rating and review!

December 09, 2021

A very well kept and clean dealership. probably the friendliest and most helpful employees. A very enjoyable experience. More

by Kevpali95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjy Brown, Enrique Covarrubias
Dec 09, 2021 -

Norm Reeves Ford Superstore responded

We appreciate the kind review and rating!

December 08, 2021

Brought in BOTH my Lincoln LS and Ford Escape for The Works service. Had appts. for BOTH cars at 10:15. Arrived at 10:10 cars backed out to street. Did not get the cars to front of line until 11:15. Our More

by jacque.gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Wilson
Dec 09, 2021 -

Norm Reeves Ford Superstore responded

Hi Jacque, we appreciate the feedback and 5-star rating. We hope to be of service to you again!

December 08, 2021

Tim in the service department here at norm reevesIs five Tim in the service department here at norm reeves Is five star my 2020 super duty broke down in Washington I had it towed to the Nearest ford dealer More

by Cris.palma523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O’neil
Dec 08, 2021 -

Norm Reeves Ford Superstore responded

Happy we could be of service and fix the issues with your vehicle. Take care!

December 08, 2021

Enrique was very helpful with my new purchase of the 2021 Ford Ranger. He helped me through every step of the way, from any questions I had to helping me set up my new truck. I couldn’t be happier with my ne More

by Jazzatoiii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Enrique Covarrubias
Dec 08, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your new 2021 Ford Ranger! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

December 06, 2021

David was very friendly and knowledgeable. He was quick and to the point. No back and forth games. More

by Kayjay2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Dec 08, 2021 -

Norm Reeves Ford Superstore responded

We appreciate the kind feedback on David, thank you for sharing!

December 05, 2021

Tim got me in with short notice and fixed my issue quickly. I drove to Cerritos from Long Beach and got better service from Tim than my home dealer. More

by mathiassummers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in Service. 5 Stars
Dec 08, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the five-star review! Please keep us in mind if we can assist you with anything else. Take care!

December 05, 2021

Love my new Lincoln Corsair! Mike O’Conner was fabulous! Would return to Norm Reeves for sure! More

by wnick917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, John Kang
Dec 08, 2021 -

Norm Reeves Ford Superstore responded

Congrats on the purchase of your Lincoln and thank you for the 5-star review!

December 04, 2021

Ripoffs took my 165.00 and left my van worse wasted my time and money. More

by santafeautosalvage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Francisco
...
50
...