Norm Reeves Ford Superstore

This was my first new Ford vehicle I have purchased. It far exceeded my expectations and quality of service in comparison to other dealerships. Thank you David for all your help far exceeded my expectations and quality of service in comparison to other dealerships. Thank you David for all your help More

Jorge is simply the best and he is definitely the guy you want to contact if you are looking for a new Ford. Jorge helped me through the process of getting a new truck. Along the way I changed my order and J want to contact if you are looking for a new Ford. Jorge helped me through the process of getting a new truck. Along the way I changed my order and Jorge was supportive the entire way through. Whenever I reached out with a question or seeking an update Jorge responded in an appropriate time frame. Once my car was ready Jorge was extremely considerate of the time we spent at the dealership going through all the paperwork and processes. I’ll end as I started by simply saying Jorge is your guy. Do yourself the favor on contacting him. You won’t regret it. More

My servhce advisor Daniel Sanchez was great. He helped me on a moments notice. I will ask for him all the time. on a moments notice. I will ask for him all the time. More

A very well kept and clean dealership. probably the friendliest and most helpful employees. A very enjoyable experience. friendliest and most helpful employees. A very enjoyable experience. More

Brought in BOTH my Lincoln LS and Ford Escape for The Works service. Had appts. for BOTH cars at 10:15. Arrived at 10:10 cars backed out to street. Did not get the cars to front of line until 11:15. Our Works service. Had appts. for BOTH cars at 10:15. Arrived at 10:10 cars backed out to street. Did not get the cars to front of line until 11:15. Our Advisor (Rudy Wilson) wrote up paper on both cars so service would be done at both times- while we were waiting. Cars were done about 1:30. This is the 3rd car (84 thunderbird & 2003 Escape PLUS a 2004 Lincoln LS) purchased at this dealership. Only complaint is the amount of time you have to wait wHEN YOU HAVE an appt. to get to the front of the line where paperwork is done and car can be serviced. Those who just arrive, sans appt, work there way to front before those with appts. This is ALWAYS the case, not just this last time. Rudy was great (once we made it to the front of the line, an hour later. More

Tim in the service department here at norm reevesIs five Tim in the service department here at norm reeves Is five star my 2020 super duty broke down in Washington I had it towed to the Nearest ford dealer Tim in the service department here at norm reeves Is five star my 2020 super duty broke down in Washington I had it towed to the Nearest ford dealer for repairs they had it a month and on my journey home I noticed some weird noises so I dropped my truck off at Norn Reeves Ford and they Noticed quite a few issues that the other dealership caused by not putting my vehicle back together properly. More

Enrique was very helpful with my new purchase of the 2021 Ford Ranger. He helped me through every step of the way, from any questions I had to helping me set up my new truck. I couldn’t be happier with my ne Ford Ranger. He helped me through every step of the way, from any questions I had to helping me set up my new truck. I couldn’t be happier with my new vehicle and will recommend him and this dealership to all my friends and family looking for a new car! More

David was very friendly and knowledgeable. He was quick and to the point. No back and forth games. and to the point. No back and forth games. More

Tim got me in with short notice and fixed my issue quickly. I drove to Cerritos from Long Beach and got better service from Tim than my home dealer. quickly. I drove to Cerritos from Long Beach and got better service from Tim than my home dealer. More

Love my new Lincoln Corsair! Mike O’Conner was fabulous! Would return to Norm Reeves for sure! fabulous! Would return to Norm Reeves for sure! More