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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,230 Reviews of Norm Reeves Ford Superstore

December 01, 2021

The dealership was prompt and address my concerns. When the car was finish I received a call to let me know what had been done and received a car wash for the holiday weekend. More

by dinners.bloater-03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Dec 02, 2021 -

Norm Reeves Ford Superstore responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

December 01, 2021

They took care of my issue professionally even though it was diagnosed at a different dealer. More

by Goro96
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Dec 02, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

December 01, 2021

Helpful and respectful. Take the time to see what service need to be done to your vehicle. More

by Hectoer19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn , Robyn Devis
Dec 02, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

December 01, 2021

Excellent Customer Service, Representative Service, Tech Services etc. They are very Kind, knowledgeable and Efficient! In addition to this, they are in constant communication with you regarding updates! More

by daphne.pleasant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Dec 02, 2021 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to leave us this feedback, Daphne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2021

They were conscientious about making sure I was taken care of of , good job.I Would go back More

by Jon G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Dec 02, 2021 -

Norm Reeves Ford Superstore responded

Happy to hear it, Jon. Look forward to working with you again someday!

November 30, 2021

Enrique, thank you very much for helping me pick my dream car. Thank you for taking the time for explaining and breaking everything down for me! I’ll definitely be coming back to you when I need a new car! More

by Sofialola2388
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Covarrubias
Dec 02, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your dream car, Sofia! We appreciate the awesome feedback and hope we can be of assistance to you again. Have a great day!

November 29, 2021

Experience was very pleasant, Robyn was amazing! Great to work with! I'll definitely return just because oh how nice and helpful she was! More

by sarinmay1095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn, Robyn Devis
Nov 30, 2021 -

Norm Reeves Ford Superstore responded

That's wonderful to hear! We are very happy to hear you had a fantastic time working with Robyn and can't wait to see you again!

November 29, 2021

En mi última visita tuve una agradable atención, rápido y con muy buena calidad y calidez que me atendieron estoy contenta porque me dieron un muy buen servicio. More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis, Robyn Devis
Nov 30, 2021 -

Norm Reeves Ford Superstore responded

Gracias por la calificación y revisión de cinco estrellas. ¡Qué tengas un lindo día!

November 29, 2021

One of the best experiences I’ve had.David the salesman One of the best experiences I’ve had. David the salesman was real helpful and friendly Benji in Finance was also real descriptive with the deal and More

by brandonmartinez735
Recommend Dealer
Yes
Employees Worked With
David Pulido, Benjy Brown
Nov 30, 2021 -

Norm Reeves Ford Superstore responded

Your satisfaction means a lot to us, Brandon! Thank you for sharing your experience and congrats on your new car!

November 26, 2021

Robyn Devi’s was extremely professional and helpful managing my service on my car. She provided timely updates and was able to have my car ready quickly. She contacted me before I needed to ask…I look More

by joan.ramos5876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis, Robyn Devis
Nov 30, 2021 -

Norm Reeves Ford Superstore responded

Hi Joan, thanks for the positive feedback on your service visit! If you need anything else, please don't hesitate to reach out to us!

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