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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,230 Reviews of Norm Reeves Ford Superstore

October 14, 2021

Very helpful and was straight to the point. Did not try and pressure me into purchasing a vehicle. More

by pshearer16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Valencia
Oct 14, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

October 14, 2021

Daniel was fabulously professional, knowledgeable and personable. Service was expedient, dealership was clean and well organized. More

by Morris.ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Oct 14, 2021 -

Norm Reeves Ford Superstore responded

Thank you so much for the fantastic review on your service visit! We hope we'll see you again. Take care!

October 13, 2021

The agents were very kind. My car was in & out in no time. I got an oil change & the service advisor mentioned other things that my car was in need of. More

by madrigalarmando95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Oct 13, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback on your service visit and our Norm Reeves Ford team, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

October 13, 2021

This dealership is clean and tidy. Even the bathrooms are nice. The staff are so personable and kind and really know what they’re doing. They don’t just try to roll you through like an assembly line. My part More

by Jeane4me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjy Brown, George Contakos
Oct 14, 2021 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

They worked really quickly and was very straight forward. Made purchasing my vehicle very easy. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, Fabby Guerra
Oct 11, 2021 -

Norm Reeves Ford Superstore responded

Hi Alex! Congrats on your purchase and thank you for the 5-star review!

October 08, 2021

Great service, service advisor Rafael, was very helpful and knowledgeable, car was complete on time. More

by Luigi1071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Oct 08, 2021 -

Norm Reeves Ford Superstore responded

Your wonderful feedback and rating mean a lot to us. Take care!

October 07, 2021

Thanks! Very straightforward purchase of a pre-ordered Mach E. Process was smooth and relatively quick. More

by WillPower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor
Oct 08, 2021 -

Norm Reeves Ford Superstore responded

We're pleased to have provided you with a wonderful experience purchasing your Mach-E! Let us know if there's anything more we can do for you!

October 05, 2021

Rudy was great very good customer rep would recommend to friends the wait was not to long More

by norwoodsteven39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
Oct 05, 2021 -

Norm Reeves Ford Superstore responded

Happy to hear you had a pleasant experience. Hope we'll see you again!

October 04, 2021

Great personnel helpful fast easy second time buyer would highly recommend to friends and family great job More

by cesrosny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Rolon
Oct 05, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the 5-star recommendation and congrats on your recent purchase!

October 03, 2021

Great service!! Employees were quick and helpful and made the experience perfect. Tim gave me constant updates on my vehicle and gave me excellent service. More

by jbschorr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O’neil, Jorge Velazquez
Oct 05, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

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