Norm Reeves Ford Superstore

My service attendant did a great job and kept me informed on the progress of my truck at all times I think the best service I have ever received an any dealership Thank you Daniel Sanchez on the progress of my truck at all times I think the best service I have ever received an any dealership Thank you Daniel Sanchez More

Israel was the sales manager I worked with and he was great. From beginning to end he made it easy and helped me find thr right car at the right price. great. From beginning to end he made it easy and helped me find thr right car at the right price. More

We were unhappy with Worthington ford (didn't fix the transmission problem, didn't wash the car) and gave norm reeves a chance. In personnel(Tim O'Neil) and service (problem fixed!) They were profession transmission problem, didn't wash the car) and gave norm reeves a chance. In personnel(Tim O'Neil) and service (problem fixed!) They were professional...and they washed the car after service More

I have purchased four cars from this dealership. They always treat you with respect and work with you. All four vehicles have been purchased from Miles Phillips, which says a lot about him as a salesman. always treat you with respect and work with you. All four vehicles have been purchased from Miles Phillips, which says a lot about him as a salesman. I recommend this dealership. More

Although my service advisor Rudy Wilson was polite and had great customer service… Their technicians are horrible they did not check my car as agreed had great customer service… Their technicians are horrible they did not check my car as agreed More

Service Representative was very informative, polite and kept me updated on my car. Service was shorter than expected. So it was nice getting my car at noon instead of end of day kept me updated on my car. Service was shorter than expected. So it was nice getting my car at noon instead of end of day More

Took my car for an oil change; on the paper I signed and paid for it said topped off windshield washer fluid. Now my fluid for the windshield doesn't come out to help clean my windshield. Norm reeves answe paid for it said topped off windshield washer fluid. Now my fluid for the windshield doesn't come out to help clean my windshield. Norm reeves answer? Bring it in we will give you an estimate to fix it !!!! They damaged it in the first place!!!! Idiots im never taking my car to that lousy place again. Upper management doesn't help again thier resolution ?? Bring it in we will give you an estimate to fix it. Piece of xxxx business. More

Extremely long wait times for checking in and out. Need to hire more help. However, Ivan was good at meeting my needs and staying in contact. to hire more help. However, Ivan was good at meeting my needs and staying in contact. More

Good service received. Polite advisors. Parts dept very helpful in guidance and product knowledge. Even when they are busy their quality of service does not decline helpful in guidance and product knowledge. Even when they are busy their quality of service does not decline More

Thank you Ford dealer for the excellent service !! I can always trust you ,,especially Rafael González , excelente customer service !! I CanI always count on him getting my car fixed,always going the extra always trust you ,,especially Rafael González , excelente customer service !! I CanI always count on him getting my car fixed,always going the extra mile!! Thank you ! More