Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,762 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,762 reviews

October 23, 2025

Thanks Kim was extremely knowledgeable, very responsive and prompt and super helpful throughout the process More

by stuart22
Recommend Dealer
Yes
Employees Worked With
Kim lujan
Report | Print
October 23, 2025

I was given the expectation of waiting three hours for a standard oil change. It was a very busy weekend for the dealership with many people having their vehicle serviced. To my surprise, it was finished in More

by lbc_all_star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name sorry
Report | Print
October 22, 2025

I’m really happy with the service and support I received from Rob. He was professional, helpful, and made everything easy to understand. I truly appreciate his assistance! More

by Rhea
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Oct 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had an excellent experience in our service department! Your satisfaction means everything to our team. Rob and the crew are ready to see you again anytime!

October 22, 2025

Great experience didn't beat around the bush and got me a great deal. Great customer service More

by rozco109
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda lease! There's a world of possibilities waiting for you, both near and far, and you have a fantastic ride to explore them all. We'll be there to support you every step of the way. See you next time!

October 22, 2025

Thanh was amazing, very attentive and helpful! He made sure all our concerns were taken care of. More

by Brenda_Moreno23
Recommend Dealer
Yes
Employees Worked With
Thanh
Report | Print
Oct 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

The mission at the service center is clear and straightforward. We aim to make drivers confident in their cars so they can drive with peace of mind. Thank you for giving our team a perfect rating! It tells us that we're achieving our goals and doing things right. If there's anything else you need, Brenda, just let us know!

October 21, 2025

Chandika was very helpful, honest, and knowledgeable. I felt fully supported during my experience at Honda Norm Reeves. More

by jessi-lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Lights, camera, action! Your new Honda is ready to be the star of the show, and we're eager to see what's in store for you. Chandika appreciates the special mention in your credits sequence. The story is just beginning, and we know it's going to be a good one. Take care out there!

October 21, 2025

I was in N unexpected situation but with my service advisor Trevor he made everything possible including to apply for sunbit and helped me with a loaner car. he took off a huge stress from me Guarante More

by poofbegonee7562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Report | Print
Oct 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

When you need expert help the most, our team is ready to support you! Trevor is happy to give your car the precision care it needs to stay in its best shape. Come see us again whenever your car needs repairs or upkeep. We'll be ready for you!

October 21, 2025

I was in and out pretty quickly Robert has great customer service skills very professional efficient he communicated what the process of my vehicle being serviced! Great job! More

by babeg92
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It's always great when you get time back in your day thanks to speedy service! Thanks for giving Robert a special shoutout. Whenever you need expert auto service, our crew is ready to roll. Take care!

October 21, 2025

Great service, I am very satisfied with everything. I enjoyed the service I received. It was a great experience More

by moya_eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LEO
Report | Print
Oct 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's all we could ever ask for! Your perfect rating keeps us motivated to keep up the great work. See you next time!

October 21, 2025

Good friendly service honest dealing a pleasure to visit the service center I enjoyed the visit they treated me very More

by bikerken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star rating! Our service team truly enjoys helping drivers like you get back on the road with confidence. We hope to see you at your next maintenance visit!

1
2
...
1077