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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,999 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,999 reviews

December 31, 2025

Horrible I had to wait for my car to be fixed 65 days Then I had to go back again next day More

by Kajoh1725
Recommend Dealer
No
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December 30, 2025

Susanna was great! Very helpful and awesome to work with! She made the process easy and not stressful at all! More

by mtelan
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John French
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December 30, 2025

We've just purchased a 2026 Honda CR-V Hybrid Sport Touring from Suzanna. This would be the third Honda we've purchased from Suzanna. If you would like a different experience from retail sales - Suzann More

by ajchang26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2025

It was an easy going experience, Meysam made car shopping fun showed me great options overall happy with my purchase. More

by pena_myrna
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
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December 30, 2025

Thanks Very pleased, Excellent service,everyone are so nice Very welcoming and very good service Great More

by Alvarez.beba
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Garduno
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Dec 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Good service should feel easy and familiar. We are glad the atmosphere, the care, and the people all came together for you. Thank you for trusting the team.

December 30, 2025

Liliana, always provides a good customer experience every time ill go there and always has an answer for my questions.Great sales person!!! More

by Javis3063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lili Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Questions never linger long when Liliana is around. Her consistency and knowledge help keep every visit smooth and confident. Thank you for recognizing her commitment to great service.

December 30, 2025

Lili Mares was absolutely amazing! She knows her stuff and truly goes above and beyond to find the best deal for you. I love my car — best decision ever. If you want a great deal and a More

by Susie_Triana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Lili followed the recipe perfectly with equal parts knowledge, care, and great timing. We love hearing that everything came together so smoothly and that you drove off feeling confident in your decision. Enjoy every mile of that best decision ever.

December 30, 2025

Great vehicle price and smooth process. Professional and very friendly Would definitely recommend Susanna Yim. More

by vivienaaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Everything lined up just right, from pricing to the final signature. Susanna helped keep the waters calm and the process clear. Thank you for recommending her.

December 29, 2025

We could not get our vehicle registered without recall paperwork from the dealer. We brought in the vehicle, but they did not provide us the paper to show the dmv. We had to back and get the form, then ba More

by gdwhite72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
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Dec 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're sorry to hear of the difficulty with your recall paperwork and apologize for the inconvenience. Please reach out so we can discuss this further and address any remaining questions or concerns. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

December 29, 2025

I recently ordered parts here, not realizing it was not the store in San Diego that I live next to. I called the parts department a few minutes ago, and the guy that helped me was the best Customer service More

by W. Winder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get his name
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Dec 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're glad that a dealership mix-up turned into a genuinely great customer experience! Thanks so much for letting us know. If you ever find yourself in our neck of the woods, please come back and see us again.

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