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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,734 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,734 reviews

June 24, 2026

Always informative in what my vehicle needs and the work gets done in a timely manner More

by a.cast25
Recommend Dealer
Yes
Employees Worked With
Javier peña
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Jun 24, 2026 -

a.cast25 responded

I’ve gone to two other dealers for service and this is my preferred one I haven’t had any issues with their service

June 24, 2026

The service department is organized unlike other honda service center that is a bit chaotic in pulling your car in. The wait wasn’t bad to get my vehicle serviced but I had to take it back for some issue. More

by emangalao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Saboor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Barr- Awesome!
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Jun 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A well-run service department is a lot like an orchestra. Everyone has a role, and when they're working in sync, the experience feels smooth and organized. We're delighted Michael helped keep everything in tune, especially when it came time to address your follow-up concern. His dedication deserves a standing ovation, and we'll make sure he hears yours.

June 23, 2026

They were ver mindful on my time and got my car serviced quickly. The service rep was very kind and helpful. More

by lescobedo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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Jun 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Great service and respect for your time make a winning combination. We're glad Michael helped get your vehicle serviced quickly while making the process easy and convenient. The best trips are the ones without unnecessary stops.

June 23, 2026

Great and easy! It's always great service and the people are so attentive! It's a pleasure.... More

by joline733
Recommend Dealer
Yes
Employees Worked With
Julie and an adviser who she recommended to assist me.
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Jun 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Attentive service never goes out of style. We're happy your visit was easy, enjoyable, and filled with the kind of care that keeps people coming back. A review like yours is one we'd happily place on the staff picks shelf.

June 23, 2026

Thanh Sabatier was awesome! He kept me updated on the status of repairs on my daughter's white Honda Accord! I only wish they would have WASHED the car as a courtesy since we sp More

by yvarenas
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Jun 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Every great team needs a captain who keeps everyone informed and moving toward the same goal. We're thrilled Thanh kept you updated throughout the repair process and provided the communication you deserved. We also appreciate the note regarding the wash. Your feedback helps us polish the experience in more ways than one.

June 23, 2026

Excellent And good service and attention Good treatment They answered all my questions. Thank you for yours service More

by tperalta79
Recommend Dealer
Yes
Employees Worked With
Jessy Gonzalez
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Jun 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Clear answers and great service can make all the difference. We're delighted Jessy helped make your experience positive from beginning to end. We'll gladly add this review to the good-news section of our day.

June 23, 2026

Always ready to help you Pleasantly surprised and impressed that the got me in and out with my oil change More

by christine67tapia
Recommend Dealer
Yes
Employees Worked With
Don't remember, it he was great service
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Jun 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Getting in and out quicker than expected feels a little like finding an extra prize in the box. We're happy the team helped make your oil change both efficient and enjoyable. Sometimes the best surprises come with four wheels attached.

June 23, 2026

Informative and engaged. . Over & beyond recommendations. Outstanding customer service, very detailed.Ask questions that make sure I understood.. More

by tressiejohnson
Recommend Dealer
Yes
Employees Worked With
Michael barr
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Jun 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Outstanding service often comes down to communication, patience, and attention to detail. We're thrilled Michael delivered all three while helping you feel confident about your vehicle's needs. That's the kind of lesson worth remembering long after class ends.

June 23, 2026

Attentive, courteous and very helpful. My vehicle was checked fast without any issue. I'm happy with the service. More

by alicialabrado20
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Jun 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The best pit crews combine speed with precision, and we're glad Aaron delivered both during your visit. It's wonderful to hear your vehicle was checked quickly while still receiving attentive care. Your five stars are a welcome boost for the whole crew.

June 23, 2026

Very educational and easy to communicate Very educational easy to communicate and was very understanding of my options and how to weigh them More

by sorianojesse23
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
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Jun 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Big decisions are easier when someone helps you understand the map before choosing a direction. We're glad Jose took the time to explain your options and provide guidance along the way. Confidence is a great thing to take with you on any journey.

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