Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,216 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 11,216 reviews

February 26, 2026

It was an easy process. I didn't have to wait for too long. I got my car sooner than i thought. More

by Navarrete.amber
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Feb 26, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We know your time matters, so hearing that everything moved along quickly is excellent to see. It is a bit like hitting all green lights on the way home, simple and right on time. We appreciate you choosing us and hope to see you again down the road!

February 25, 2026

Just picked up my new 2025 Honda Accord and absolutely love it ! Always have a good experience at Norm Reeves Honda when Jose Rodriguez is your sales guy. He took the time to answer all of my questions, More

by rosepack1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2025 Honda Accord, Rose! What an exciting moment. Jose truly cares about making sure every question is answered, and every step feels clear, and it means a lot to know you felt that throughout your visit. Here’s to many happy miles ahead in your Accord!

February 25, 2026

He is always helpful gets me in and out as quick as possible Very helpful More

by racegirldi
Recommend Dealer
Yes
Employees Worked With
Thanh
Report | Print
Feb 26, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It is wonderful to know you can count on Thanh to make each visit as efficient as possible. That kind of consistency is what turns a routine stop into a reliable pit stop during a busy week. Thank you for continuing to trust our team with your vehicle!

February 25, 2026

Well, i spent 7 hours for my car to be serviced I'm disappointed that my 2025 Honda CRV, with roughly 7,000 miles, already has a warranty concern. More

by rgonzo34
Recommend Dealer
No
Report | Print
Feb 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We’re sorry to hear about your disappointment and understand how frustrating it can be to spend that much time in service, especially with a newer vehicle. We also recognize how concerning it feels to experience a warranty-related issue so early on. We would appreciate the opportunity to learn more about your visit and review your concerns in detail so we can work towards a better experience moving forward. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

February 24, 2026

He knows his stuff He was helpful and helping us choose a vehicle that we like, with no pressure at all. He was informative and gave us a lot of extra information that we felt was helpful and we really enjoy More

by perez3262
Recommend Dealer
Yes
Employees Worked With
Jojo
Report | Print
Feb 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing that you felt supported throughout your visit. That’s exactly how car buying should be! It’s even better knowing the extra information helped you feel confident in your decision and your price. Sounds like a win all around!

February 24, 2026

best customer service Treat me like family & address all of my concerns and what to expect at my next appointment More

by marudi562
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Report | Print
Feb 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

This is the highest compliment we could ask for. We’re always here to answer questions and help you feel prepared for what’s ahead. Looking forward to seeing you at your next visit! Thank you for being part of our Norm Reeves Honda Superstore Cerritos family!

February 24, 2026

I was not giving a complete explanation as to why I need services. Over changed. More

by ribarraaa33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Report | Print
Feb 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We’re sorry to hear that you left feeling unclear about the services recommended and the charges associated with your visit. Clear explanations and transparency are very important, and we understand how frustrating it can be when you don’t feel fully informed. We would appreciate the opportunity to review your service visit and provide clarification. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

February 24, 2026

Fast and he was knowledgeable I went there to do an oil change and the experience was great and fast More

by Paloma19_198319
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Report | Print
Feb 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

That's the Norm Reeves trifecta! Oil changes don’t get much better than that! We’re glad everything went quickly for you. Thanks for the awesome feedback!

February 24, 2026

I arrived at the scheduled appointment time and was served right away. Joseph was nice, polite and attentive. My car was done with service before my expected time. I couldn't have asked for more. More

by korchav
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Feb 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Right on time and right to work. This is how we roll! Joseph will appreciate your thoughtful feedback, and we’re so glad everything was finished even sooner than expected. Talk about a smooth visit from start to finish!

February 24, 2026

Excellent customer service, George was very pleasant and helpful. Would i ask for him again? Yes, i would. More

by mariap3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan and George J.
Report | Print
Feb 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

George will be smiling when he sees this! That kind of service is what we strive for every day. We’ll make sure he’s ready for you next time!

1
2
...
1122