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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,330 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,330 reviews

March 28, 2026

Fast transaction, very friendly well versed agent/salesman. Place was cool but little hot inside. All in all i will recommend and rate excellent. More

by Steph
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 28, 2026

We went in to Honda excited to buy a new car, Lily Mares is so professional and easy to talk to. She went out of her way to make sure myself and my family were very comfortable and took care of our every qu More

by marymartinez670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily Mares
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March 27, 2026

The process was smooth, and customer service was great. Everything went smoothly, and the customer service was truly great—I really appreciated the experience. More

by Tnorwoodlee
Recommend Dealer
Yes
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March 27, 2026

My experience was excellent My experience was excellent! From start to finish everything went smoothly, and I couldn’t be happier with the service. More

by Tnorwoodlee
Recommend Dealer
Yes
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March 27, 2026

HAD AC FIXED A COUPLE MONTHS AGO. BROKE AGAIN , CHARGED ME DIAGNOSTIC FEE. PREVIOUSLY PAID$2400 NOW WANTS ANOTHER $1100. I THOUGHT UNDER RECALL More

by Vinnycruces
Recommend Dealer
No
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March 26, 2026

Great to the point. I don't like your system that text you because they text you what's wrong with your car and they don't give you a chance to respond before they say y More

by walker2chelle
Recommend Dealer
Yes
Employees Worked With
Manny
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Mar 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi Walker, thanks for leaving us your 4-star rating. It's nice that Manny provided great service, and we'll take your thoughts into consideration. We're hoping for a full 5 out of 5 next time!

March 26, 2026

Covered everything and was very informative on all steps I would buy again at this dealer ship More

by Leedarlene
Recommend Dealer
Yes
Employees Worked With
Mike Porter
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Mar 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Enrollment confirmed: Masterclass in how to make car buying feel easy. Darlene, we’re so glad every step was clear and informative. That’s exactly the experience we aim to deliver!

March 26, 2026

Mr Trevor Rodriguez was very helpful and knowledgeable in dealing with my concern on how another dealership fixed an issue with my car. You will notice on how concerned he was and gave me helpful tips on wha More

by tekdan20031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Trevor Rodriguez Service Dept
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Mar 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Can we fix it? Yes, Trevor can. We love hearing how he jumped in, took a closer look at the situation, and helped map out your next steps. That kind of care really builds confidence, and we’ll be ready whenever you swing back in!

March 26, 2026

As always, great service and thorough communication about future needs. Previously I was unaware you have Saturday hours. It is very convenient, thank you. More

by kim542
Recommend Dealer
Yes
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Mar 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We don't have a crystal ball, but we do our best to be proactive about your car's service. And perhaps there's a Saturday visit in your future? Kim, we love that the added convenience made a difference, and we’ll be here anytime your schedule calls for a little weekend magic.

March 26, 2026

What can I say? This lady was completely honest and upfront. Worked out a good deal with with me and my wife got us into a brand new 2026 Honda Civic.. She was very More

by Joeymalepeai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Norm Reeves Honda Superstore Cerritos responded

You can tell when someone’s keeping it real from the start, and it makes all the difference. Respectful, honest, and focused on what you actually wanted. That’s a winning combo. Congrats to you and your wife on the new Civic.

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