Norm Reeves Honda Superstore Cerritos

Good costumer service and their people are amazing shout out to lili and Michael for making the experience beautiful. out to lili and Michael for making the experience beautiful. More

New cabin filter was not properly installed. Now I have to waste my time and go back to the dealership. Now I have to waste my time and go back to the dealership. More

Great service miss pocorn and coffee and the. Ar wash and the ride home service. Ar wash and the ride home service. More

Great service and excellent quality work My family always enjoys The grea M The great Inventory. P enjoys The grea M The great Inventory. P More

Went in for service on my vehicle. ..told the young man I was there for de-carbonizing service and for an issue with my windshield wipers, described it to him. Before the check-in ended ..told the young man I was there for de-carbonizing service and for an issue with my windshield wipers, described it to him. Before the check-in ended, he told me I would be dealing with Julie. After I was told my car was ready, I met with Julie who handled the payment for the service. When I asked about the windshield wiper issue, she told me she wasn't told about it, so nothing was done; that a diagnostic test would need to be done. What bothered me after leaving was that I wasn't even offered the opportunity to have that matter resolved that day. Apparently, I would have to have it done in another visit. It would not have been a problem for me to stay while the wiper issue was investigated. If someone else would like to discuss this matter in a phone call, I could be happy to do so. I believe you have my phone number on file. Thank you for listening. Frank Salazar 2023 Honda Accord Hybrid Touring Edition. More

Jojo was very nice, funny and not pushy. He even let me and my friend think about the deal while he went somewhere else to give us privacy. He also did a great job at explaining the numbers He even let me and my friend think about the deal while he went somewhere else to give us privacy. He also did a great job at explaining the numbers and made me confident in his words that he wasn’t trying to get more money out of me. Very cool guy. More

Ruben was courteous and kept me informed throughout the repair process. Very happy having him as my service advisor repair process. Very happy having him as my service advisor More

Christy is such a wonderful person and a real gem at Norm Reeves Honda! She makes the whole car-buying experience super amazing and positive. Reeves Honda! She makes the whole car-buying experience super amazing and positive. More

This week visited Norm Reeves Honda in Cerritos to for a service matter. After I met with service adviser Leo and on my way out I met Chandika De Silva. while chatting with him I just mention I planning to service matter. After I met with service adviser Leo and on my way out I met Chandika De Silva. while chatting with him I just mention I planning to change my car. He stopped all his work and took me to his desk and laid down and explained all options that I have. what wonderful customer service. While I was with Chandika Leo gave me a call to give an update on my service requirements( Mr Leo always good at approaching service updates). Thank you Chandika for the wonderful customer service. keep it up! More

This dealership is very convenient and people are very friendly. Everyone in our family comes here. friendly. Everyone in our family comes here. More