Norm Reeves Honda Superstore Cerritos

Devon is greatly appreciated in our family! He has made the process of purchase seamless and my family and I could not be more happy with our Honda purchases over the years! This guy is the tru He has made the process of purchase seamless and my family and I could not be more happy with our Honda purchases over the years! This guy is the truth! More

Recently, my husband and I were in the market for a new car for our family. We were sad to upgrade our family car of over 10 years, but we were looking for something bigger. We expressed to Jose our needs car for our family. We were sad to upgrade our family car of over 10 years, but we were looking for something bigger. We expressed to Jose our needs and wants for our family and he delivered by showing us a car that fit all of our needs. Every question we asked him, he knew right away so that we could make an informed decision since purchasing a car is nothing to take lightly. It’s been a couple weeks now since we’ve had our new car and I couldn’t be happier with my purchase. Thank you to Jose for all of your help and patience! More

HONDA WILL NOT FIX MY CAR AND IT WAS UNDER WARRANTY. I INITIALLY TOOK THE CAR IN ON 10/22/2023 WHEN THE CAR STARTED OVER HEATING THEY THEY FIXED THE SUCTION LINE TOTHE CONDENSER. THEY ALSO FOUND A OIL L I INITIALLY TOOK THE CAR IN ON 10/22/2023 WHEN THE CAR STARTED OVER HEATING THEY THEY FIXED THE SUCTION LINE TOTHE CONDENSER. THEY ALSO FOUND A OIL LEAK FROM THE TIMING TENSIONER COVER ASND THEY JUST RESEALED IT SO IT WOULD NOT LEAK ANYMORE. THEN ON 10/26/2024 TOOK THE CAR IN DUE TO TROUBLE STARTING SO THEY CHANGED THE BATTERY. THEN THERE WAS A RECALL ON F UEL PUMP AND THEY WERE SUPPOSED TO NOTIFY ME WHEN IT WAS IN STOCK /AND NEVER DID.THEN ON 3/17/2025 TOOK THE CAR IN DUE TO CHECK ENGINE LIGHT COMING ON AND VEHICLE FEELS LIKE ITS IN NUTRAL WHEN DRIVING THEY DID NOT FIND ANY ISSUES NO REPAIRS DONE. THEN TOOK THE CAR BACK IN /ON / AND THEY FOUND THE CONDENSER LEAKING AGIN AND NOW THEY FOUND A BLOWN CYLINDER HEADGASKET CAUSING OVERHEATING. THEY WANTED TO CHARGE ME $5636.00 TO FIX IT. THEY SAID THAT THE WARRANTY EXPIRED ON 6/1/2025 SO ITS NO LONGER COVERED UNDER WARRANTY. THE CAR HAD BEEN TAKEN IN NUMEROUS TIMES BECAUSE OF THE CHECK ENGIN LIGHT PERIODLICALLY COMING ON AND NOTHING WAS EVER DONE ABOUT IT. THEY SHOULD HAVE BETTER TECHS LOOKING AT THE VEHICLES ALSO I PAID EACH TIME FOR FOR THEIR WORLD CLASS MULTI POINT INSPECTION WHY WASN'T THIS ISSUED FOUND SOONER? I FEEL THAT THEY WERE JUST SCAMMING ME OUT OF MY MONEY UNTIL THE WARRANTY EXPIRED KNOWING THAT I WOULD HAVE TO PAY MORE OUT OF POCKET IF THEY WAITING UNTIL AFTER IT EXPIRED TO TELL ME WHAT THE REAL ISSUE WAS WITH THE CAR. More

Really good experience with this dealership. Brian and Jose were helpful, patient and transparent when comparing different car rate options. Communication through text was fast and clear, which Brian and Jose were helpful, patient and transparent when comparing different car rate options. Communication through text was fast and clear, which I appreciated. More

Kash Varzndeh was extremely helpful during my visit. He took the time to answer my questions, explained everything clearly, and made me feel comfortable throughout the process. Great customer service! He took the time to answer my questions, explained everything clearly, and made me feel comfortable throughout the process. Great customer service! More

Kash Varzndeh was extremely helpful during my visit. He took the time to answer my questions, explained everything clearly, and made me feel comfortable throughout the process. Great customer service! He took the time to answer my questions, explained everything clearly, and made me feel comfortable throughout the process. Great customer service! More

Service took longer than expected, and my car overheated shortly after leaving the dealership. Had to take it back and get it checked out making me late to my commitments shortly after leaving the dealership. Had to take it back and get it checked out making me late to my commitments More