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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,257 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,257 reviews

March 07, 2026

Quick and beyond satisfied if payment was less! I was to service my old lease for something hanging at the bottom of the car and ended with a new lease! More

by mrnurse466
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
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March 07, 2026

Went there this past weekend and they were very attentive and welcoming. Great service and a great experience working with Phil More

by Jsphsteward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Jsphsteward responded

5 star service

March 06, 2026

Christy, provided me an amazing experience. I will forever be grateful. Very professional, patient and beyond helpful. I am grateful I had the opportunity to meet and work with her. I will defi More

by Irma D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Irma, sometimes the right people cross paths at just the right time, almost like stars lining up in a constellation. We’re so glad Christy was able to provide such a meaningful experience for you. Your kind words about her professionalism, patience, and willingness to help truly shine. Thank you for sharing such a heartfelt review and for recommending her so highly!

March 06, 2026

Great My experience I the dealership is great I will recommend to my friend and family More

by linaferrancol
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Nuval
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March 06, 2026

stress free well they are accomodating. ,explained well and really work hard to assist methats why i can say stress free More

by ellepantig
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Nuval
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March 05, 2026

Took my car for an oil change aaron asked for my number I repeated multiple times and still typed it in wrong. Waited in the lobby for over 3hrs didnt receive a text or call because aaron wrote my number dow More

by Nlopez2188
Recommend Dealer
No
Employees Worked With
Aaron perez
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Mar 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We totally understand how frustrating it can be not to receive a call when your service is done. We apologize for the inconvenience and will use your feedback to help address this going forward. If there's anything else you'd like to discuss, please feel free to reach out. We hope to deliver a smoother experience next time. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

March 05, 2026

I am pending for a issue to be resolved with my car. It's been vibrating after the coolant replacement. More

by P.staphany
Recommend Dealer
Yes
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Mar 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're sorry you're experiencing issues after your service appointment. We're glad you're working with our team to resolve this issue, and if you require further assistance, please feel free to use the contact information below. Your satisfaction matters to us, and we're here to help. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

March 05, 2026

Very kind, and very respectful Also very patient, and always smiling Thank you for your service More

by h.erika58
Recommend Dealer
Yes
Employees Worked With
Leo
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Mar 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Your review paints a pretty clear picture of someone who brings a little sunshine wherever they go. Kind, respectful, patient, and always smiling is a combination that can brighten anyone’s day. Thank you for taking a moment to recognize that positive energy!

March 05, 2026

Very very attended very well mannered and very helpful That's all That's all That's all More

by hollister0416
Recommend Dealer
Yes
Employees Worked With
Suranga Silva
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Mar 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Sometimes great service is simply about treating people with genuine care and respect. It’s wonderful to hear that Suranga made you feel well taken care of and supported during your visit. Thank you for sharing the kind feedback!

March 05, 2026

Everything was good but again I paid 1500 dollars for repairs and the least I can get is a cup of coffee More

by rjnajeraasss848
Recommend Dealer
Yes
Employees Worked With
George Juarez
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Mar 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It sounds like your visit took care of the big quest of getting your vehicle repaired, and we’re glad everything went well on that front. We appreciate you sharing the feedback, and we’ll be sure it reaches the team.

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