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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,374 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,374 reviews

April 09, 2026

Trevor, thank you for all your work and always being on top of things. Thank you, Trevor. More

by oreyna1
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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April 09, 2026

Great experience just wish I was told upfront how much everything would cost me. I was told $235 I came in under the impression it was going to cost me $235 I left paying almost $400 More

by edgarrox
Recommend Dealer
Yes
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April 08, 2026

I’ve worked with a lot of car salespeople over the years, and I can sincerely say Susanna is on a different level. She’s the real deal—super transparent, responsive, and has proven to me that she will always More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Wow, Will! Susanna stepping up to the plate again and again for you, your wife, and your sister, and knocking each deal out of the park is exactly her style. We’re especially glad she came through in the clutch when it mattered most. It means a lot to know that trust carried through three great experiences, and we'll see you at the next inning.

April 08, 2026

Good My Experience was okay. The one who helped me was not Sarunga. He was busy when I got there. More

by robertcm519
Recommend Dealer
Yes
Employees Worked With
Suranga Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suranga Silva
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Apr 09, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Robert. We appreciate you taking the time to leave us a four-star rating, and now we're curious. Is there anything else we can do to deliver a five-star experience the next time you stop by? Let us know.

April 08, 2026

Michael was friendly and knowledgeable. He explained every step to me. Everyone I encountered was kind. More

by Leigh Anne
Recommend Dealer
Yes
Employees Worked With
Michael Porter
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Apr 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Leigh Anne. Michael turned your visit into a casual Q&A sesh, and he seems to have explained everything perfectly. Customers need to be kept in the loop, so it's good to know you were. Thank you!

April 08, 2026

First time having my Honda CR V serviced. Had a great experience, especially with Joseph Vargas. He explained what was needed so I could understand. It’s good to be back with Honda! More

by fmhesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Joesph Vargas
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Apr 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

There’s something nice about getting back into a rhythm that just feels right. Joseph made sure everything was explained clearly and easy to follow, so you knew exactly what your CR-V needed without any confusion. We’re glad your first visit back felt like a great one. Welcome back to the groove!

April 07, 2026

Very customer focused and knowledgeable Experience better than previous as not there for hours!!! Good More

by cjb0813
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
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Apr 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Now that’s how a visit should feel: focused, knowledgeable, and respectful of your time. Getting what you need without spending hours waiting around makes all the difference. We’re glad this experience was a step up and felt like time well spent!

April 07, 2026

Spent zero time with me any question I had was annoying them Never go back More

by STACYEWART
Recommend Dealer
No
Employees Worked With
The service dept everyone I interacted with was rude and unhelpful
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Apr 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Stacy. We're sorry to hear that you didn't receive the assistance you needed during your recent visit. We'd like to speak to you about what happened and how we can deliver a better experience next time. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

April 07, 2026

Great , quick and efficient Came in and it was done before my next appointment got in and out in a Saturday very efficient More

by Iveegomez
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Apr 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

You came in with a schedule, and the team made sure you stayed ahead of it. Quick, efficient, and done before your next stop, that’s a win all around. Saturdays can get busy, so we love hearing that everything keeps moving right on time!

April 07, 2026

They need to ask customer about any update or work need with any car first , before taking any action even is good . More

by quintil27
Recommend Dealer
No
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Apr 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, we're sorry to see your low rating, and we'd like to hear more about your recent experience. Supporting our customers is of the utmost importance to us. Feel free to reach out with more information. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

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