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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,514 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,514 reviews

May 09, 2026

Service at Norm Reeves Cerritos is always top tier. Everyone is always so helpful and the service techs will provide thorough explanations when needed. Every service appointment goes smoothly-- I would More

by philana kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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May 09, 2026

Ruben was very helpful and professional. He made the experience easy. We will request him for future services. More

by kaycarlem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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May 08, 2026

I had a great buying experience with Christina. She was friendly, communicative, and transparent throughout the entire buying process. My only complaint is the fact that I had a really sloppy car w More

by eddie1323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Aguilar
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May 08, 2026

accommodating and informative the staff was very nice and accommodating the car was done at the expected time More

by rubyjsuayan
Recommend Dealer
Yes
Employees Worked With
George Raygoza
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May 08, 2026

Albert was able to get me the deal that I wanted and he was an excellent guy along with the others who helped us in our purchase. More

by xcampolongo690
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rosales
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May 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Gimme an A. Gimme an L. Gimme a B-E-R-T. Okay, maybe we’re getting carried away, but Albert earning a full cheer squad moment feels deserved after helping you land the deal you wanted. Thanks for the shoutout, and we’re glad the whole team brought the spirit.

May 07, 2026

Even though I did get my cabin filter and air filter change everything else that I discussed over the phone unfortunately was not addressed. More

by Arsenalforever08
Recommend Dealer
No
Employees Worked With
Michael
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May 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, we're sorry to hear you left your visit with lingering concerns. That's not the experience we want for our customers, and we'd like to hear more about it. Please reach out with more information so we can look into this promptly. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

May 07, 2026

It was a good experience. Nothing negative to say. However, I have not enjoyed owning the vehicle. More

by lisahugsu
Recommend Dealer
Yes
Employees Worked With
Julie
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May 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Lisa. We're happy that you had a positive experience at our dealership. If you have any concerns post-purchase that you'd like to discuss, please reach out. We're here to help.

May 07, 2026

Standard I liked the coupon. But, when I asked for a sheet of paper. He told me that I can just go on my phone to look at the list of upgrades. I finally convinced him to print i More

by csaxton3
Recommend Dealer
Yes
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May 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, thanks for the honest thoughts. We're glad you had a good service visit, but apologize for the difficulty getting your printed-out report. We'll use this feedback to aim for a five-star experience next time.

May 07, 2026

Give Leo a raise Give Leo a raise is fantastic and engages with the customer. And takes care of your needs More

by gabby.villagomez
Recommend Dealer
Yes
Employees Worked With
Leo
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May 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Leo walked into work and chose enthusiasm. We love hearing he kept things engaging, helpful, and customer-focused the whole way through. Your review absolutely made our day, and we’ll be sure to pass this along to him.

May 07, 2026

Upfront and answers all questions Tohn is very accommodating and very competent with his line of work He is upfront and able to answer all questions More

by eioj0420
Recommend Dealer
Yes
Employees Worked With
Tohn
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May 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A great customer experience is all about rhythm, timing, and knowing the next move before the music changes. We’re thrilled your advisor kept everything clear, accommodating, and easy to follow the whole way through. Thanks for the thoughtful review.

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