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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,545 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,545 reviews

August 26, 2025

Devon was very helpful and patient with us. We were so pleased with him. We met him in April or May and told him that if we bought a Honda we would buy it through him. More

by lozano57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

I had the pleasure of working with Ash at Honda of Cerritos, and I can’t recommend him enough! My daughter and I visited the dealership last Sunday, and thanks to Ash’s professionalism and class, the More

by Hooman Khademi
Recommend Dealer
Yes
Employees Worked With
Ash Mofrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

I bought my 2014 Honda Pilot brand new and have token to Norm Reeves Honda Superstore Cerritos at 150,000 miles and still going strong thanks to all service & mechanics there all top notch. Fred Lozano More

by flozanoos75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Very nice and helpful staff. They are respectful and helpful. The only issue is it takes too long to drop off car even with an appointment. There are lots of workers standing aro More

by LosAlmom78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
August 24, 2025

Excellent! Excellent job by Jojo Bayas. ?? ???????????????? ?????????????????????? ???????????? ?????????? ?????????? ???????? ?????? ?? More

by yarceta
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
Aug 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jojo Bayas = superstar. Thanks for the fireworks of praise! Jojo is going to be so proud.

August 24, 2025

Just purchased a 2025 Honda CRV. Great car. Got help by Chadika and Micheal. Very knowledgeable and happy to help. More

by ana_shalia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Hua
Aug 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Welcome to the CR-V club! So glad Chadika and Micheal made the buy feel effortless. If you ever need tips or a tour of features, we’re here.

August 24, 2025

Glove compartment was scratched during service and I have called and I left 3-4 messages and no one has called me back to fix the issue. Was told someone would reach out to me and still no one has called me More

by Valencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Vasquez
Aug 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Valencia, we're sorry to hear you left feeling disappointed after your recent service. We always want customers to have the utmost confidence in their vehicles and our service. Please contact me using the information below so that we can follow up regarding your glove compartment. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

August 24, 2025

Ma'am Christy is the best! She really helped me in getting the best vehicle for the best deal again! I highly recommend Ma'am Christy for your vehicle and Honda needs! She went More

by patrickcunanan28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Patrick, what a lovely loyalty story! Christy will be over the moon, and we’re honored she’s earned your trust twice. Thank you for the recommendation.

Aug 25, 2025 -

patrickcunanan28 responded

No worries! It's my pleaseure as Ma'am Christy has really helped me a lot! I'm just saying what is very much true!!! Thank you again and will definitely come back.

August 23, 2025

Christina was very helpful and made buying a used car very speedy and simple. I appreciate her transparency and knowledge and definitely recommend buying from this dealership! More

by zachgordo.88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Speedy, simple, transparent. That's our three-word goal. Thanks for sharing, Zach. We’ll pass it to Christina with a high five. 🙌

August 23, 2025

The signing process felt rushed by financing department. Robert kept questioning whether I couldn't afford additional costs which felt unnecessary. More

by jeannettegz05
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jeannette, it's essential that customers feel supported throughout every step, and we're sorry your financing experience didn't live up to that standard. Please contact us so we can discuss what happened. Thank you, and we hope to regain your trust. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

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