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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,149 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,149 reviews

February 05, 2026

The wait time is atrocious. It takes way too long to get a service when i arrived on time More

by skylerquach8
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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February 04, 2026

Customer service over the phone is great. In person drop off is easy. The actual mechanics left dirt and a sticky liquid all over the left side of my car which was recently washed. More

by sfajardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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February 04, 2026

Fast, friendly service It was excellent. He really helped me out. It was awesome. Polite More

by rauldonate
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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February 04, 2026

Was referred by N. R. Ford to check out a Honda Odyssey with electrical problems still covered under their warranty... Turned out to be a loose battery cable.. wanted to More

by pininay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon Service Rep.
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February 04, 2026

The wait time is atrocious. It takes way too long to get a service when i arrived on time More

by skylerquach8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 04, 2026

The wait time is atrocious. It takes way too long to get a service when i arrived on time More

by skylerquach8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 03, 2026

Good costumer service and their people are amazing shout out to lili and Michael for making the experience beautiful. More

by tatianaperez122601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lili Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Delgadillo.
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Feb 03, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Cue the lights because Lili and Michael clearly stole the show. From polished service to a beautiful experience, they know how to work the floor. Thanks for letting us be part of your front-row moment, Tatiana.

February 03, 2026

New cabin filter was not properly installed. Now I have to waste my time and go back to the dealership. More

by wmsalao
Recommend Dealer
No
Employees Worked With
Michael Barr
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Feb 03, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we understand that it's frustrating when issues persist, and we know your time is valuable. We'd like to hear more about the situation so we can provide our assistance. Please reach out when it's convenient for you to do so. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

February 03, 2026

Great interactions, professional and friendly Couldn't have asked for more, service was great. Nothing more to saym More

by danny0h
Recommend Dealer
Yes
Employees Worked With
Ash Mofrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Mofrad
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Feb 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Welcome to tonight’s episode of Great Service Live, starring friendly faces and professional care. Our service team hit all the right notes, kept the conversation easy, and delivered a performance worth a standing ovation. Thanks for tuning in and being part of the audience.

February 03, 2026

Friendly, fast and quality service. I my experience was excellent. I was greeted by a friendly service representative. The service was completed in a timely manner and checking out was More

by susanwhite358
Recommend Dealer
Yes
Employees Worked With
Oscar Ortega
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Feb 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

From the moment you arrived, our team rolled out the white gloves and polished the details. Friendly greetings, efficient service, and a smooth checkout are all part of that “nothing out of place” experience we aim for. Thanks for trusting us with a visit that felt as clean and crisp as the final results.

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