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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,042 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,042 reviews

January 08, 2026

She was very helpful and thorough about the whole process. Made the experience a good one for a first time customer More

by rachelt
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

First chapters matter, and this one appears to have been written with care. We’re pleased that the process felt welcoming and well-explained, and we appreciate your trust in us for such an important moment.

January 08, 2026

It was my car's first service. Javier was patient and efficient. He recommended I use the shuttle, since the wait time was going to be long. I went to the mall and was notified whe More

by ranchoredfern
Recommend Dealer
Yes
Employees Worked With
Javier Pena
January 07, 2026

Francisco took the time to understand what I was looking for, and offered clear, honest recommendations. His positive attitude and strong, productive knowledge made the experience, smooth and enjoyable. More

by Blancagheredia
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Francisco clearly took the time to get the full picture and match you with exactly what you were looking for. Honest guidance, strong knowledge, and a great attitude make all the difference, and we’re glad your experience felt smooth from start to finish.

January 07, 2026

He texted me that my vehicle was ready, I arrived & it hadn't even been worked on yet. Next day comes around & he texted me again that my vehicle was ready then I called to confirm because of the prior mi More

by Yazminz03
Recommend Dealer
No
Employees Worked With
Joseph
Jan 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Yazmin, we’re sorry to hear that this interaction felt discouraging. We understand the importance to feeling heard and respected during service updates and would like to make sure your future experiences are five stars. Please contact me so we can discuss this further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

January 07, 2026

Excellent customer service at Norm Reeves Honda Cerritos. I brought my vehicle in for a left rear mirror repair, and the team and the advisor Robert G. was helpful, courteous, and professional from start to More

by Jocelyn S.
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Jan 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

When every detail is handled thoughtfully, the experience reflects it. Robert and the team take pride in making service visits feel easy, respectful, and efficient. We’re happy that came through during your repair, Jocelyn.

January 07, 2026

Ate Christy gave us the best deal possible and made our car buying experience amazing. I would recommend her to others and would come back the next time I purchase a car. She was very knowledgeable about t More

by prince crisologo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

When someone steps up and delivers on every promise, it leaves a lasting impression. Christy going all in to help you find the best fit is exactly the energy we’re proud of. We'll tell her how much you appreciated her!

January 06, 2026

Great customer service Who ever the service guy was that helped me did a great job..above and beyond More

by eddieduran12
Recommend Dealer
Yes
Jan 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Some heroes don't wear capes, but they do deliver great customer service. We are thrilled to hear our service team member took excellent care of you and made such a strong impression, Eddie. We will be sure to share your kind words with the team.

January 06, 2026

**⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Lili Mares at Honda!** I had an excellent experience working with **Lili Mares** at Honda. From the very beginning, she was knowledgeable, patient, and genuinel More

by Silvia.t.esp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liliana Mares
Jan 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi Silvia, we're glad you enjoyed your time with Lili at our dealership! Feel free to tag us in any pictures of your new Honda Ridgeline.

January 06, 2026

Great experience. Treated very well. Great service. Would definitely recommend to anyone looking to purchase a Honda. More

by aargott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Five stars, glowing praise, and a recommendation to top it off. We will take that win! Thanks for choosing us and for sharing such kind feedback about your experience. We are thrilled to know our team delivered the level of service you deserve.

January 06, 2026

We went on New Year's Eve and had an overall very good experience buying a new car. Our saleswoman, Christy, was marvelous!! We waited a long time for someone to be available in Financing, but after the w More

by avibarat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

What a way to ring in the New Year! We are so glad Christy helped make your car-buying experience feel celebratory and smooth. Thank you for your patience on the financing side. We are happy to hear that, once the confetti settled, the experience ended on a pleasant note. Wishing you a year full of great drives and new adventures.

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