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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,290 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,290 reviews

March 15, 2026

Nathan was awesome. He did everything he could to help us, but the dealership was terrible. The car had a messed up tire it was supposed to be repaired before we took th More

by devine58569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn Shahnawaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi there. First, it's great to hear that Nathan was kind and supportive. Second, we're disappointed that other parts of your experience left you feeling upset, and that's not the experience we want for any customer. We'd like to investigate the situation to understand what happened and how we can make it right. Please reach out using the information below. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

March 15, 2026

Very straight forward, no drama. Pleasant experience, which is not the the norm when buying car. More

by TcM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Christina made the transaction straightforward, proving she’s the kind of go-to person every buyer hopes for. Consistently pleasant service that stands out from the norm.

March 15, 2026

All good accomodating Great help and have patience All good and best of the best dealer More

by joelarki
Recommend Dealer
Yes
Employees Worked With
Jojo
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Accommodating, patient, and helpful at every turn, the team made your visit feel like a day at the carnival. Thanks for sharing your experience!

March 14, 2026

Ash was the best person ever to help me get just what I was looking for he did his best and try his hardest to make sure I walked out with a car ! I’m extremely satisfied thank you once again Ash ! More

by thaliarmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ash Mofrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Ash led the quest to find your perfect car, tackling every obstacle and making sure you walked away victorious. 🏹 Dedication and effort made this an epic journey!

March 14, 2026

It was a great experience. My problem has taken care. Julie was very knowledgeable and helpful. More

by ricelongbeach
Recommend Dealer
Yes
Employees Worked With
Julie
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Julie guided you safely through the process, providing helpful and knowledgeable service that made the visit smooth and reassuring. 🗼 Thank you for letting us light the way!

March 14, 2026

I was very pleased with the service. I didn't have to wait long for my car to be finished. More

by ricelongbeach
Recommend Dealer
Yes
Employees Worked With
Julie
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Your experience was one for the books: fast, pleasant, and worth the five stars. Thank you!

March 14, 2026

Efficient and fair. We made the deal online, and they held the car for me for 4 days. It was cleaned up and ready to go when I arrived. Smooth and easy transaction. More

by johngahan
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza Asnashari
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Reza rolled out the red carpet, holding your car and preparing everything so your arrival felt effortless and exclusive. Efficient, fair, and ready-to-go service made this a VIP experience!

March 14, 2026

It was great He kept me informed of the status of my car He kept me informed of the status of my car and why services needed to be done More

by steph23329
Recommend Dealer
Yes
Employees Worked With
George
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Clear skies ahead! Your advisor kept you informed on every status and service need, making the whole visit smooth and predictable in the best way.

March 14, 2026

Wonderful customer service Eddie help us get a good deal and was very professional and the gentleman that finalized the paperwork More

by mariaramirez208
Recommend Dealer
Yes
Employees Worked With
Eddie Portales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Portales
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Eddie navigated the journey to a great deal with professionalism, and the gentleman who finalized the paperwork ensured the finish line was smooth. Maria, thanks for sharing your experience!

March 14, 2026

Hussein was very helpful and professional and patient with me he explained and went over everything so that I had better understanding of what I was getting More

by Ragvek57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hussein fit every piece together, patiently explaining each detail so the full picture of your purchase came together perfectly. 🧩 Professional guidance made the whole process seamless.

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