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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,223 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,223 reviews

February 27, 2026

He was very patient, thorough, and kind. 10 out of 10 would recommend for any car buying needs. More

by Willis.akaila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It is excellent to know you felt supported with patience and care from start to finish. Car buying should be an exciting journey, and it sounds like that is exactly what happened. We truly appreciate the recommendation and cannot wait to celebrate more milestones with anyone you send our way!

February 27, 2026

Hussain ahamed is really good salesman . I really wanna appreciate to him about all services More

by Garry bhardwaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hussain takes pride in making sure his guests feel taken care of, and we love seeing that being recognized. We will be sure he hears your appreciation because that kind of feedback matters. Thank you for sharing your experience with us!

February 26, 2026

Jonathan at Norm Reeves Honda was honestly amazing. He was super patient with me and actually explained everything in a way that made sense, not confusing at all. You can tell he really knows what he’s More

by jyu24974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Del Campo
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Feb 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Jonathan has a talent for explaining things in a way that just clicks! When you feel informed every step of the way, the whole experience is even better. Thanks for pointing others his way and for trusting our team!

February 26, 2026

Bad service Three hours 45 minutes for an oil change waiting on the facility they’re never notify me until I went and talked to the person on the counter More

by Carlospalomino33@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t really know the name. I was really mad.
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Feb 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We are very sorry to hear about the extended wait time you experienced during your visit. Spending nearly four hours for an oil change without proactive updates would be frustrating for anyone. Clear communication about timing is important, and we regret that you had to seek out an update yourself. We would appreciate the opportunity to learn more about what occurred. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

February 26, 2026

It was an easy process. I didn't have to wait for too long. I got my car sooner than i thought. More

by Navarrete.amber
Recommend Dealer
Yes
Employees Worked With
Trevor
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Feb 26, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We know your time matters, so hearing that everything moved along quickly is excellent to see. It is a bit like hitting all green lights on the way home, simple and right on time. We appreciate you choosing us and hope to see you again down the road!

February 26, 2026

Christy was amazing! She made our car experience easy! Would go back to Christy again! More

by carrvan985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Christy has a way of making the car-buying process feel like a joyride. That kind of support can turn a big decision into an exciting one. We look forward to welcoming you back to work with her again!

February 26, 2026

Excellent service Jose was wonderful got us a great deal thanks again for your help More

by Commandersteve52steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Jose works hard to make the numbers make sense and the outcome feel right. Driving away knowing it was a strong deal is the best part. We appreciate you taking the time to share your feedback!

February 26, 2026

Finished as promised. Service tech knowledgeable seemed a little expensive but it is what it is. More

by eleven074011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Feb 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Finishing on time and delivering knowledgeable service is a win-win in our book! We understand that value matters, and we are here anytime you want to review options or next steps. Thank you for trusting us with your vehicle!

February 25, 2026

Just picked up my new 2025 Honda Accord and absolutely love it ! Always have a good experience at Norm Reeves Honda when Jose Rodriguez is your sales guy. He took the time to answer all of my questions, More

by rosepack1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2025 Honda Accord, Rose! What an exciting moment. Jose truly cares about making sure every question is answered, and every step feels clear, and it means a lot to know you felt that throughout your visit. Here’s to many happy miles ahead in your Accord!

February 25, 2026

Well, i spent 7 hours for my car to be serviced I'm disappointed that my 2025 Honda CRV, with roughly 7,000 miles, already has a warranty concern. More

by rgonzo34
Recommend Dealer
No
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Feb 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We’re sorry to hear about your disappointment and understand how frustrating it can be to spend that much time in service, especially with a newer vehicle. We also recognize how concerning it feels to experience a warranty-related issue so early on. We would appreciate the opportunity to learn more about your visit and review your concerns in detail so we can work towards a better experience moving forward. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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