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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,369 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,369 reviews

April 08, 2026

First time having my Honda CR V serviced. Had a great experience, especially with Joseph Vargas. He explained what was needed so I could understand. It’s good to be back with Honda! More

by fmhesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Joesph Vargas
April 07, 2026

Very customer focused and knowledgeable Experience better than previous as not there for hours!!! Good More

by cjb0813
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
April 07, 2026

Spent zero time with me any question I had was annoying them Never go back More

by STACYEWART
Recommend Dealer
No
Employees Worked With
The service dept everyone I interacted with was rude and unhelpful
April 07, 2026

Great , quick and efficient Came in and it was done before my next appointment got in and out in a Saturday very efficient More

by Iveegomez
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
April 07, 2026

They need to ask customer about any update or work need with any car first , before taking any action even is good . More

by quintil27
Recommend Dealer
No
April 07, 2026

CHAOS too many service associates standing around Service inspector needs to speak clear English and slow down Service Manager, Ruben didn't ask if I would like to take care of the other items needing servic More

by sandra.lococo
Recommend Dealer
No
Employees Worked With
Ruben Marquez
April 07, 2026

Very great Trevor, thank you for your excellent work. Trevor, is always always on top his work. Thank you Trevor. More

by oreyna1
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
April 07, 2026

Fast and easy Line moved quickly. No unnecessary repairs No pressure but no coffee! Or donuts would be nice too More

by catalinahyena
Recommend Dealer
Yes
Employees Worked With
Don't remember name
April 07, 2026

I have never written a review before, just felt I had to for the reason that my experience with getting a new vehicle with the great help of Chandika De Silva was a true pleasure. Came out with a great ne More

by greencactus7
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Walking away in a new vehicle that fits just right is the kind of ending every great story deserves. We're so happy for you and glad that Chandika could help you. Congratulations!

April 06, 2026

Very attentive personal friendly makes you feel like family Understanding helpful Super commited to their job I see there passion on it More

by jsandoval5599
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Abolssedgh
Apr 07, 2026 -

Norm Reeves Honda Superstore Cerritos responded

This experience had all the right characters: welcoming, supportive, and easy to connect with. The team brought that sense of familiarity that makes you feel like you’ve known them longer than just one visit. When genuine care meets real dedication, it creates a story people want to come back to.

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