Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Honda Superstore Cerritos
Cerritos, CA
11,296 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 11,296 reviews
March 18, 2026
Amazing. I was truly stuck getting ready to do an antique show on Sunday. Had my car towed in Thurs 11:00 PM. Was called Fri 8:00 AM. Communication was excell I was truly stuck getting ready to do an antique show on Sunday. Had my car towed in Thurs 11:00 PM. Was called Fri 8:00 AM. Communication was excellent. My car was under extended warranty .. Leo understood my urgency. Part ordered and my car was ready earlier than expected on Sat AM. Plus a rental had been offered on Fri. More
by Unitedincolor
Verified CustomerEmployees Worked With
Leo in Service
March 17, 2026
Too many people booked for same appointment time resulting in extended time at dealership awaiting service completion. Worker were friendly. resulting in extended time at dealership awaiting service completion. Worker were friendly. More
by ur5150ed3456344
Employees Worked With
Service center
March 17, 2026
Great selection of cars! Our salesman Raymond Tabatabai has excellent customer service our experience was pleasant and we are very happy with our vehicle. Our salesman Raymond Tabatabai has excellent customer service our experience was pleasant and we are very happy with our vehicle. More
by deannadiaz_27
Employees Worked With
March 17, 2026
I was able to get an appointment the day after I called. That was great! The bill Was too expensive—over $2100 for a known car air conditioner defect. The third time I have had to bring it in! Why sh That was great! The bill Was too expensive—over $2100 for a known car air conditioner defect. The third time I have had to bring it in! Why should I be the one to pay? You might at least have rinsed the car off after having it outside parts of two Days. Trevor, the fellow who interacted with us, was friendly and capable. We liked him. Thank you. More
by bohljeanne214
Employees Worked With
Trevor in service
March 17, 2026
Allways when I service my car they do excellent friendly professional service Iam extremely happy for a good service from Miguel service advisor I will recommend your dealer norm reeves thank you very much professional service Iam extremely happy for a good service from Miguel service advisor I will recommend your dealer norm reeves thank you very much for your help. More
by noemail37
Employees Worked With
March 16, 2026
He had me confident about leasing a new vehicle and took care of everything and the finance person, thank you again Honda care of everything and the finance person, thank you again Honda More
by lydia.aisha
March 16, 2026
Everyone was helpful and knowledgeable. Definitely recommend this dealership and Neil and Ramzi in the financial office. Definitely recommend this dealership and Neil and Ramzi in the financial office. More
by kmroper24
March 15, 2026
Nathan was awesome. He did everything he could to help us, but the dealership was terrible. The car had a messed up tire it was supposed to be repaired before we took th He did everything he could to help us, but the dealership was terrible. The car had a messed up tire it was supposed to be repaired before we took the car as we drove home. It went flat. The windshield had a chip in it that nobody said anything about. I felt lied to. The car smelled like cigarette. They said it was gonna be fixed. Nothing was done. More
by devine58569
March 15, 2026
Very straight forward, no drama. Pleasant experience, which is not the the norm when buying car. Pleasant experience, which is not the the norm when buying car. More
by TcM
Employees Worked With
