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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,477 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,477 reviews

May 01, 2026

This is my third lease with Meysam! I know that Meysam always has my best interest in mind when it comes to what I look for in my next car. He's so quick and helpful and has great trans More

by mlynlea
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
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May 01, 2026

Great service and quick Very friendly and they gave me options and transportation to the mall More

by agentavery4u
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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May 01, 2026

Leo Lascano was a great help. Very professional and went out of his way to help me. I will definitely be returning for my future service needs! Thank you Leo! More

by manzano.miguel323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lascano
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May 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing this about Leo! Thanks, Miguel. Great to hear that he provided great service, and we're here for all your future maintenance needs.

May 01, 2026

When we were negotiating the price, he was like we take $500, for this and I'll throw in this. Never did he say it costs so when i talked him down $1000, he said I'm throwing this in and this when i went b More

by elizabeth.jljjc
Recommend Dealer
No
Employees Worked With
Shawn something
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May 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Elizabeth. Clear communication matters at every step, and it’s disappointing to hear that things felt unclear during your visit and afterward. The concern about the incomplete installation is also something we’d want to look into further. If you’re willing, we’d appreciate the chance to connect and go over everything with you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

April 30, 2026

Both my husband and I were very pleased and grateful for the excellent service we received when we took our vehicle in for service. The attendants were very kind and helpful. Thank you Cerritos Honda Cente More

by graciar14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Creating a space where customers feel comfortable and cared for is always the goal. Thank you for sharing your experience. It truly means a lot to our team.

April 30, 2026

Very helpful All questions have been answered, such a great experience working with Phil. Will definitely recommend him to others More

by shanabanks70
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Byrd
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May 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Phil stepping in as the go-to expert is what we love to see. Helpful, thorough, and easy to work with. We’re glad you had such a great experience.

April 30, 2026

It's always a pleasure to work with Ruben! We trust him with our cars 100! More

by julietareyna22
Recommend Dealer
Yes
Employees Worked With
Ruben
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May 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Ruben is building a fan club over here, and we can see why. Trusting someone with your vehicles says everything. We’re glad he continues to take great care of you both.

April 30, 2026

trevor was very helpful and nice. he explained everything clearly and would recommend him to family and friends. More

by jmrosas2003
Recommend Dealer
Yes
Employees Worked With
trevor
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May 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Trevor keeping things clear, helpful, and easy to understand is exactly what we love to hear. That kind of experience makes all the difference. Thanks for the recommendation.

April 30, 2026

Took my car for a routing oil change and a few days later noticed the undercarriage shield was not put back correctly and a few screws were lost. Had to take it to a local mechanic to correct as the undercar More

by erickquinitero921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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May 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Erick, thank you for bringing this to our attention. That’s definitely not the kind of follow-up anyone expects after an oil change. Dealing with a loose shield and missing screws, especially while driving, would be frustrating for anyone. We value your past visits with us and would like the chance to review this situation and see how we can help moving forward. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

April 30, 2026

Staffs were friendly n helpful Staffs explained everything about the new car and financing process went very smoothly from the beginning the end.. More

by tienvucg59
Recommend Dealer
Yes
Employees Worked With
From family members
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May 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Friendly service, clear communication, and a smooth process all the way through? That’s a first-class experience right there. We’re excited you felt supported every step of the way.

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