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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,265 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,265 reviews

October 08, 2024

Excellent service, only thing the people in charge of taking and bringing your car after service is done. Please advice them to respect the customers car. Some drive a little careless especially over the More

by bigoz501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person in sales no longer works there, Julie Canales has always helped me and does excellent service
Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a positive experience! Thank you for the 5 stars—we’re here anytime you need us.

October 08, 2024

Was excellent service team for the i need to take my car again for more service More

by Eric90280
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re delighted you had a great visit! Thank you for the 5-star rating and come back anytime.

October 08, 2024

Took my civic for an oil change and the wait time was no more than 45 min considering they were busy. Commend their efficiency. More

by hurley7227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled you enjoyed your experience with us! Looking forward to serving you again soon.

October 07, 2024

Great customer service. Evetyone was better helpful. Answered all our questions. Wr made our deal didn't take long. Everyone very attentive. More

by maria.atwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvador Rodriguez
Oct 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the fantastic feedback! It was a pleasure serving you, and we look forward to seeing you again soon.

October 07, 2024

Best so far over all other Honda dealers in LA Honda. Thank you very much More

by dulcebaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier in Service
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so glad you had a great experience with us! Please don’t hesitate to reach out if you need anything.

October 07, 2024

Bad experience. Waited over 3 hours for oil change. After seeing my car in parking lot I went to ask an advisor about it. He rudely told me to go with who helped me. More

by ericknneftali
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben
Oct 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry to hear about your wait, as we understand your time is valuable. We'd like to learn more about your experience at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 07, 2024

My experience is always excellent service. The service writers are always pleasant and the technicians do a great job at making sure that everything having to do with my truck is complete so w More

by King yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and parts department
Oct 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're always here to help—don’t hesitate to contact us anytime.

October 07, 2024

Service was good, joseph Vargas was friendly and thorough in explaining what I need. Waiting lounge area is quiet , missed the service for bringing customer home for longer service. One of the reason I didn More

by lindaunilsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Oct 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars! We strive to provide top-notch service and look forward to assisting you in the future.

October 06, 2024

All are very professional and friendly. I do highly recommend this place if you are looking for a car. More

by eronnsolleza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! Please let us know if there’s anything we can do for you in the future.

October 06, 2024

This dealersip is very trustworthy. The auto sale-man,, Jojo Bayas, found me the car I was exactly looking for. I am so happy with it. I would buy my next car here again. More

by grace.godinez320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the kind words! We appreciate your business and look forward to helping you again.

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