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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

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Employees
Reviews
Vehicles
4.5
10,148 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,148 reviews

April 04, 2025

Good interaction and communication on issues that nneded to be addressed during this service period More

by ROBNKRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike barr
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Apr 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re happy to know that our team’s clear communication and attention to detail made your service visit a positive one. Whether it’s through personalized care or our convenient online service scheduling, we’re here to ensure that every detail is addressed. Thank you!

April 03, 2025

The dealership personnel are very friendly. The dealership is always clean. The personnel are always letting people know when they’re cars are ready. More

by RosaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Rosa. We’re thrilled to hear that our friendly team and consistently clean dealership make you feel welcome and well-informed throughout your visit. We’re dedicated to keeping you updated on your car’s progress so you can enjoy a smooth experience every time.

April 03, 2025

Susanna Yim made purchasing a new vehicle super easy and hassle free. She went out of her way to ensure I got the exact model and color that I wanted. Susanna provided excellent customer service. She was p More

by ssantacruzpolak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Yim
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Apr 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Susanna would be happy to help any family or friends you send her way! Thank you for sharing your thoughts, and we had a blast working with you on your new Honda purchase. Take care and drive safely!

April 02, 2025

I had a great service from Daniel Montoya He helped me get a great deal and to say his aditude was excelent i will be returnig in the future and more More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Carmen. Daniel truly is a wonderful person with a great attitude! Thanks for sharing your kind words, and if you want to visit us for service again, please check out our specials to see if there's one that fits your needs.

April 02, 2025

Jojo is such a nice person very welcoming and kind and funny he helped me and my wife trade in our 23 accord and got us in a 25 Honda pilot…best salesmen we have ever encountered hands down he made the pr More

by John L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TANVIR SPALL
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Apr 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on the Honda Pilot, John! We hope you and your wife make lots of road trip memories. Thanks so much for giving Jojo this shoutout, and if you want to give us an update on how your ride is treating you at your first service appointment, we'd love to hear it.

April 02, 2025

Really good experience on the overall with representative technician, very professional and fast service. Thank you 😊 More

by Rafael4374@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's nice to hear! We're pleased our team gave you the supportive experience you deserve. The next time you need service, we hope you'll consider us again, and you're welcome to request an appointment online whenever you need it. Many thanks!

April 01, 2025

She was wonderful! It was my first time buying a new car and she made me feel comfortable during the transaction. Would definitely recommend her to friends and family. More

by Jaqueline De Leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Jacqueline. Your feedback is pure gold—thanks for the 5-star love! We're so glad that you trusted us for your first car purchase and hope to welcome you back for many more.

March 31, 2025

Great service great staffs. Thank you so much for all your help and cooperation. I really appreciate your business More

by abdeh_i543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We’re thrilled you had a great experience and can’t wait to assist you again!

March 31, 2025

This dealership is very organized, polite, and efficient. They give clear advice and show that they care. More

by autumn.gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie- Maintenance customer service
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Mar 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Autumn, thank you for highlighting our organization and the clear, caring advice you received. We’re delighted that our team's efforts made your visit efficient and pleasant. Your feedback inspires us to keep delivering the service our customers deserve!

March 31, 2025

Had a good experience buying a car in this dealership. Good and Helpful people eapecially Ugur. Look for him if you want to buy a car. Honest guy. More

by corge22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ugur Sisman
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Apr 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing this review for Ugur and us! We greatly appreciate your support and are glad we could assist you. It would mean the world to us if you recommended Ugur's exceptional customer service to your friends and family!

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