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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,180 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,180 reviews

September 15, 2024

Happy with the service that was provided on my car. Very satisfied with the advisor’s help and it was fast and easy. More

by Edith Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas (Advisor)
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It’s wonderful to know you had a great time with us! Please feel free to stop by or contact us anytime.

September 15, 2024

Kimberly Kelly Lujan and Amir Fanous are professionals. Kimberly provided photos of car and provided information regarding car. Amir processed paperwork in timely manner. More

by dvmares1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Fanous
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to see your 5-star review! Let us know if there’s anything more we can do for you.

September 15, 2024

We’re happy return customer. Many thanks to internet director Linda Ly and Sale person Mr. Ty Trieu for assisting Us thru out the purchased process. It’s pleasant and professi More

by dantran1121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your positive feedback is greatly appreciated! We're excited to welcome you back anytime.

September 14, 2024

The team was great to work with, helping me secure a car at a great deal compared to current market conditions. Special thanks to Shawn Shawnawaz for working on the numbers and to Ugur for finding the perfe More

by desaiishaq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating means the world to us! Feel free to stop by anytime—we're always here to help.

September 14, 2024

Courteous employees and well organized upon arrival to expedite my cars general annual check up before my vacation. More

by tcatlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to hear about your excellent experience! Thank you for the 5-star review, and don’t hesitate to visit us again.

September 14, 2024

Quick fast and finished as promised very fair price , no schedule quirk at all happy More

by buiswiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review makes us smile! We’re always here to help and look forward to welcoming you back.

September 14, 2024

Horrible dealer sold me a lemon. I bought it two weeks and has been getting serviced for 1 week. More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jojo Bayas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience and understand your frustration. If you would like, please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 14, 2024

Dealership was very helpful through the whole process. They all worked with what I wanted. More

by jaylenneh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback! If you need anything in the future, feel free to drop by or give us a call.

September 14, 2024

It wasn’t up to par. Have bought 3 cars here and service has always been stellar. Not this time More

by eringirl917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience and would like to learn more about it. Please contact us at a time that works for you so that we can discuss your experience with us further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 14, 2024

Nice dealership. Has all the models . E J was a pleasure to work with. Clean dealership. More

by philpatel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shahnawaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E J Yeon
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your trust and 5-star review! We’re looking forward to continuing to meet your expectations.

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