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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,346 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,346 reviews

September 28, 2024

Excellent service and communication by Thanh! Great professionalism and prompt service. While I did not expect to spend as much as I did, the experience was seamless! More

by aqmakeup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
Sep 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience! Let us know if we can help you again in the future.

September 28, 2024

I live going there. Bought my last 3 cars and always treated great each time. Moat of the guys are twrrific More

by behuebners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Sep 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback! We’re here whenever you need us again.

September 28, 2024

Great car buying experience. It was fast and efficient. Daniel is very knowledgeable about the cars and the various features. Would seek him out the next time I am in the market More

by tjentai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star feedback! We’re here whenever you need us again.

September 28, 2024

This was probably one of the smoothest and quickest transactions I ever had. Christy was awesome, very calm and patient and I never felt like I was being pressured or rushed through the process. She More

by tfd773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your wonderful review! Don’t hesitate to reach out if you need anything in the future.

September 28, 2024

Very accommodating and receptive to what we want. We ended up with a very great deal! More

by aprilrose_amazinggrace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased you had a positive experience! Feel free to stop by anytime, we’re always here to help.

September 27, 2024

My service advisor was great but the wait was horrible maybe it was just my luck that I picked a busy Saturday but overall it was good. They need to bring back the coffee and pastries More

by rjnajeraasss848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! It was a pleasure to assist you, and we’re here whenever you need us again.

September 27, 2024

Service reps are always very helpful. I always receive good service, which is why I keep coming back. More

by evojoveldsd14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny and Bryan Salas
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful feedback! We're so happy to have met your expectations. Let us know how we can assist you next time!

September 27, 2024

My service advisor Oscar is top tier. Thank you Ocsar for the 5 star customer service. More

by josephmillton690541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ocsar
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your amazing review! We're grateful for your support and look forward to serving you again.

September 27, 2024

Ramiro always delivers when it comes to customer service and communication about my vehicle’s needs. More

by Mfuentes3-
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re glad you had a 5-star experience with us! Don’t hesitate to reach out if you need anything in the future.

September 27, 2024

Car was on the dealer for 7 days no feed back. I did call for information never call very infatuated More

by memza011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Sep 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We realize that your time is valuable and apologize for the wait. Please reach out to us at your earliest convenience so we can discuss your recent experience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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