Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,358 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 11,358 reviews

March 04, 2025

Although they were very busy, they did great work in ample timing. What a great experience overall More

by mauroaltamirano999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron perez
Report | Print
Mar 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We try our best to cover all our customers no matter how busy! We're glad that you found the visit a good experience and that your Honda is in good shape. If you're looking for a quick visit, make sure you take advantage of our Express Service. Thanks so much!

March 04, 2025

I love this dealership. The people are knowledgeable and approachable. Jose is a talented mechanic, and I always ask for him when getting my Pilot serviced. Leo went above a More

by cherylm14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose aka Joey and Leo
Report | Print
Mar 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We love customers like you, Cheryl! We appreciate you shouting out Jose and Leo for service completed for your Honda Pilot. That's what our service team is there for--to keep your car in shape and to consult with you on future service for your SUV. If you ever have any questions or concerns about your car, please let us know. Thank you!

March 03, 2025

GREAT SERVICE HIGHLY RECOMMENDED. I FELT MY CONCERS WERE MET. NOT SURE IF I GOT THE BEST PRICE ON VEHICLE BEING A AAA MEMBER More

by glamisquad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NOT SURE
Report | Print
Mar 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratultions on your new Honda! We're happy that you felt that your concerns were covered and that you would recommend our services. If you have any further questions about your AAA discount, we can answer them for you. Please let us know. Thank you!

March 03, 2025

Good afternoon, I just wanted to let you know that Norm Reeves Honda has done an excellent job in keeping my vehicle in tip top working condition. I would recommend this dealership to friends and family. More

by gracielat1b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's awesome that you've found the service for your Honda to be first-rate, Gracie! We appreciate you letting us know and passing the word on about us to your family and friends. We will be delighted to help them out with their automotive needs. Thanks so much, and please let us know what else we can do for you!

March 03, 2025

Ty Trieu is a nice person, very helpful,good customer assistance, explain car features very well. More

by fstrinidad
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
Report | Print
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! Ty definitely went out of his way to ensure you knew what the car offered before officially getting behind the wheel. We appreciate you letting us know and hope to see you at your first service appointment. Thank you!

March 03, 2025

Christy and all the staff at Honda that assisted us with our lease were very helpful and professional. We are very happy with our CRV More

by dd_mitre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new Honda CR-V lease! How exciting for you with the prospect of all the new features to try out. If you have any questions about them, feel free to get in touch with Christy. She will be happy to help. Thanks so much!

March 03, 2025

Christy is awesome, she was very on point with my request. She is very knowledgeable and gives great advise, very focus on the customer needs. Thank you Christy for great customer device and great e More

by Cmadrigal25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you happy travels with your new Honda! What a nice review for Christy! We rely on her to guide our customers toward the right car, and she always delivers. When you're ready for your first service visit, you can schedule a visit online. Thank you!

March 02, 2025

Very friendly and welcoming. Answered all questions and concerns regarding the car we were interested in. More

by jenniem66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Report | Print
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda, Jennie! We hope that we could prepare you for ownership of your car. If any issues arise, you can give our service department a call or schedule an appointment online. Thanks so much!

March 02, 2025

I’m a first time buyer and jojo was great! He really made this experience easy and comfortable. I didn’t feel any pressure at all. I would recommend him yo family and friends! More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What an exciting milestone to reach, Sam! We wish you well with your like-new Nissan. Jojo is an expert at making sure that our customers are ready to take the plunge. We're happy to support you in any way we can. Thank you!

March 02, 2025

Recall repair seems to be okay. It’s the rest that gets the rating 1. Start button and brake button were greasy. 2. Got in car. AC was full blast at 55 degrees . Who does that?? More

by iampooh42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben
Report | Print
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We understand your frustration about the condition of your Honda after your recall repair. If you would like to discuss your service visit in further detail, please let us know. That way, we can provide you with a five-star experience next time. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

1
...
146
147
148
...
1136