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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,203 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,203 reviews

September 06, 2024

My experience was great fast and easy i will definitely recommend this to my friends More

by leyla122591
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day! We’re always here to help, so please visit us again whenever you need assistance.

September 05, 2024

Jose and Christ were easy to work with. They were able to answer all my questions before purchasing. I will definitely come back again to purchase a future Honda Vehicle. More

by dondoneder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christ Degadillo
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and 5-star rating! We're here for you whenever you need us. Have a great day!

September 05, 2024

Kim the salesperson was absolutely amazing. I am truly happy with my purchase thanks to her. More

by elsakmendez13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic rating! We're here to make your experience exceptional, so feel free to visit us again anytime.

September 05, 2024

I received great quality service there, from the time I bought my car from the dealer to the maintenance department. More

by shava.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro Montes - 5 stars as well
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind feedback and 5-star rating! We look forward to helping you with all your future automotive needs.

September 05, 2024

The oil change was great and my representative was very responsive. However, the mechanic failed to properly re-install the engine splash shield for my 2019 Honda Civic. It fell out a couple days after the More

by achalf20226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thanh Sabatier
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we appreciate you taking the time to leave us a review. We would like to ensure all your visits are 5-star experiences, and when an accident happens, we certainly need to take measures to make sure they do not happen again. Please reach out to us at your earliest convenience so that we can learn more about your experience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 05, 2024

she's very helpful and very assisted to her client. she teach clearly to understand what we need to show More

by kayesiree21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to receive your 5-star review! If there's anything else we can do for you, please don't hesitate to visit or reach out.

September 05, 2024

Norm Reeves Honda in Cerritos provides world class service. I will continue to go back to them for future car purchases and car service. More

by ftorresjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny services
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy you had a great experience! Your 5-star review means a lot to us. We're here whenever you need us!

September 05, 2024

Great service and experience i enjoy the environment and waiting lounge overall Best service indeed More

by sergiosan1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh sabatier
Sep 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing rating! We’re thrilled to hear you had a great experience and look forward to welcoming you back anytime.

September 05, 2024

Great service and thank you Miguel Cabrera for his knowledgeable on helping me with my car More

by galvezc770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
Sep 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review! Our team is always here to help, and we can’t wait to assist you again in the future.

September 05, 2024

I bought a 50 thousand dollar Ridgeline HPD model. I noticed two bolts on my cowl panel from my fender liners, also 19 Philips screws stripped out and one missing, front lower bumper texture damage, a More

by robertyoung5875813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Robert. We are sorry to hear your experience with us did not meet your expectations. We value your business and time and would like to learn more about your experience. If you’re willing, please reach out to us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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