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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,203 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,203 reviews

August 28, 2024

I had a great experience working with the service department. Thanh Sabatier was especially helpful and thorough in servicing my 2009 Honda Civic. More

by maafadina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Aug 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars! If there's anything more we can do, we're just a phone call or visit away.

August 28, 2024

She was to the point, fair, professional, on time and easy to deal with. Complete the opposite of a car salesperson! 100% guaranteed More

by brianhevans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We're thrilled you had a great experience, and we can't wait to assist you again.

August 27, 2024

They drop the ball ! I was told one thing and something else happens ! I was planning on buying another car from this dealership. Not now. More

by vericanluv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
U have the service name on ticket
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello. Thank you for sharing your experience. We want you to be 100% satisfied with your purchase and we are sorry to hear that's not the case. If you are willing, please reach out to us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 27, 2024

I like Reza his a nice guy i trust him. but the finance guy that processes my purchase contract is bad he just let us sign the contract without explaining everything.Warning always check you More

by nico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback, Nico. We're happy to hear that Reza provided great service. If there is anything else you need or have questions about, please contact us anytime. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 27, 2024

The lot was well organized, cars in good condition, representatives were attentive and willing to assist. More

by justin.r.carreon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Luna (5 Stars), Robert Villarreal (5 Stars)
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the stellar rating! We're pleased you enjoyed your visit. We hope to see you again in the near future.

August 27, 2024

Great group of people very helpful and knowledgeable and willing to make customer happy I just got the prologue More

by oneway2martel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lili, Carmen and Ruben
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful feedback! It was a pleasure serving you, and we hope to assist you again soon.

August 27, 2024

Great service. Friendly and knowledgeable. Joseph answered all of my questions regarding my cars warranty. More

by edwindealba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled you had such a positive experience! Thanks for the 5-star rating. We look forward to welcoming you back!

August 27, 2024

Service was great! Leo was courteous and friendly… First oil change took 1 hour with appointment. More

by ramirezfab80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing review! We're here for you whenever you need us, so please don't hesitate to reach out.

August 27, 2024

The issues that I brought my car were taken care of promptly. Arron was amazing he listened & wrote it down word for word so it was fixed. More

by pattyleto76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We're always here to provide excellent service, so feel free to stop by anytime.

August 27, 2024

Very good service and friendly I love the job they doing so good I recommend to my friends in More

by Aaron.Love65
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great rating! We're glad we could provide the service you deserve. We hope to see you again soon!

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