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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,468 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,468 reviews

July 31, 2025

My car got an oil change but I'm not sure my tires were rotated or my liquids checked More

by msventuralyn8157
Recommend Dealer
No
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Aug 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, thanks for taking the time to provide feedback. We'd be happy to look into this for you and see what services were provided on your car. Please get in touch with me when it's convenient for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

July 31, 2025

Julie Canalas was very helpful and provided excellent service. She provided updates to ensure that was my time was well spent. More

by WilmerB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Wilmer, thank you for the fantastic feedback! Julie Canalas will be so happy to hear she made your visit efficient and well spent. We strive to keep you informed every step of the way and look forward to serving you again.

July 31, 2025

Thanks Jerry! The dealership had a great selection of vehicles, Jerry was able to answer all of our questions. More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Ryan! Jerry sends his thanks for your shout-out! We’re glad our vehicle selection and his answers hit the mark. Enjoy your new ride, and come back anytime.

July 31, 2025

Service was fast. It's always amazing. That's why I always go to Service advisor. Robert Gonzalez cause he always gets me in and gets me right out and everyone's prett More

by Cincin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Aug 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! Robert Gonzalez will be happy to know his fast service and friendly attitude made an impact. We’re here to get you in and out with a smile every time.

July 31, 2025

The team was very accommodating, informative and professional I would definitely recommend Norm Reeves Honda More

by channellperkins
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
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Aug 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you! We’re delighted that our team could be accommodating, informative, and professional for you. Meysam will be pleased to know you’d recommend Norm Reeves Honda. We look forward to welcoming you back soon!

July 31, 2025

I saw a bunch of workers just shooting the breeze, I understand they are there to receive incoming cars. But perhaps they can do something more productive. Also, my car was ready for over 1 hrs. My s More

by lupeguererros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Aug 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

I'm sorry to hear this. We always make everything possible to give an enjoyable experience, and we regret this one was the exception. I'd like the chance to speak with you about your recent experience. If you're willing, please reach out so we can discuss this issue at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

July 31, 2025

They are very helpful and professional I was able to get the best help from the service department More

by daliahhernandezb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Daliah, thank you for the kind words! Our service department works hard to be both helpful and professional, so we’re glad you felt well taken care of. We appreciate your recommendation.

July 31, 2025

Greeted in a courteous and friendly manner, always helpful with taking care of any vehicle needs. More

by lizettr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier peña
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Aug 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, and thanks for recognizing our team’s friendly welcome! We’re glad we could help with your vehicle needs. We’ll be here and ready to assist whenever you're back in.

July 30, 2025

The work appears to be good, but they got glue or some white stuff all over the tire and tire rim. Sloppy job that I need to clean up. Either that or they damaged my tire rim in 2-3 areas. Hopefully the r More

by jsakamoto1
Recommend Dealer
Yes
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Jul 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey there. While we're glad the work done on your car is satisfactory, we're sorry to hear some details were lacking. We value your business and would like to learn more about your experience. Please contact me at a time that works for you, so we can discuss what happened. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

July 30, 2025

I had a great experience working with Chandika de Silva. They were knowledgeable, respectful, and never pushy. They took the time to understand what I was looking for and helped me find the right vehicle at More

by Siyath
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Chandika is delighted that her know-how and patience shone through. She’s all about finding you the right car at a fair price. Thanks for the recommendation, and we can’t wait to help you again!

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