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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,545 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 10,545 reviews
August 22, 2025
Dealership did not complete promised service. Did not fill fluids or reset computer after service completed. Was told car needed front and rear brakes before wheels were removed and brakes examin Did not fill fluids or reset computer after service completed. Was told car needed front and rear brakes before wheels were removed and brakes examined. No evidence that oil change was completed which was primary reason for visit. Will not return to this dealership for any reason. More
by tannakacynthiia
Verified CustomerEmployees Worked With
Service department
August 22, 2025
They have a good customer service. They are all friendly especially the dealer. I’m very much satisfy with my Honda accord. They are all friendly especially the dealer. I’m very much satisfy with my Honda accord. More
by nerissaapolonio
Employees Worked With
August 22, 2025
Susanna was fantastic. I was so grateful to have her as my salesperson. She was very honest about the prices and even went out of the way to recondition the car for us when I was so grateful to have her as my salesperson. She was very honest about the prices and even went out of the way to recondition the car for us when we noticed some cosmetic issues. Would highly recommend having her. I would plan on going to her again in the future. More
by hanisaac7
Employees Worked With
August 22, 2025
Always great customer service! Neal and Mike were very helpful, patient and kind throughout the process. Neal and Mike were very helpful, patient and kind throughout the process. More
by marysolramos18
August 22, 2025
Well to start the service advisor was disrespectful and very unprofessional and rude Spoke to me like I was and idiot. He didn’t even go over my invoice. very unprofessional and rude Spoke to me like I was and idiot. He didn’t even go over my invoice. More
by Roc
Employees Worked With
Javier Peña service dept
August 22, 2025
We were told $7000. 00 plus the $700.00 diagnostic assessment fee would fix our car. It did not and then Jonathan said we needed to pay for another diagnostic assessment 00 plus the $700.00 diagnostic assessment fee would fix our car. It did not and then Jonathan said we needed to pay for another diagnostic assessment to find the problem., More
by 1mrsb52
Employees Worked With
Jonathan Romero
