Norm Reeves Honda Superstore Cerritos

We came to Norm Reeves Honda Super Store, on 2018 and we got our first car and now we are on our third car. We came for an oil change on our Honda Civic, and we walked out with an Elite Honda Prologue, our got our first car and now we are on our third car. We came for an oil change on our Honda Civic, and we walked out with an Elite Honda Prologue, our first electric car! By the way, this is our third car with Honda Norm Reeves, and the person who has been an essential part to make it happen each time, has been Christy B. Nuval. Christy has done magic to make it happen, not pressured, but confident to make a decision. We give Christy, not five but seven stars, and hope she will be here on our next one. Christy did an excellent work on assisting us on making a well informed decision. More

Excellent He was very helpful Took the time to explain everything and answer all my questions with detail everything and answer all my questions with detail More

I liked that there was communication throughout the process. It made things easy. Transparency was great. process. It made things easy. Transparency was great. More

Absolutely thankful for Michael Villanueva for making it all happen! Great salesman! He was very welcoming and helpful when it came to helping me select the right car for me. Made my purchase very easy and all happen! Great salesman! He was very welcoming and helpful when it came to helping me select the right car for me. Made my purchase very easy and accommodated me in every way possible! More

Besides waiting in the lobby for 5 hours instead of giving me a rental it’s was good giving me a rental it’s was good More

I love going to this dealer and getting my car serviced. The customer service is great. Mike Vasquez and other team members are always very nice The customer service is great. Mike Vasquez and other team members are always very nice More

Service work was fine. I was quoted a time of 3.5-4 hours. After waiting that time, it turns out my car was not even started at the time. The manager of service arranged fo I was quoted a time of 3.5-4 hours. After waiting that time, it turns out my car was not even started at the time. The manager of service arranged for a rental car but the customer service experience was depended on my intervention. No one at any time advised me of the delay. When I looked for my service advisor he was at lunch. Normally, I am used to excellent service from Norm Reeves but today it missed the mark by quite a bit. More

Great experience and Service. Service Job was completed on time as Service advisor promised. . Very satisfied. Service Job was completed on time as Service advisor promised. . Very satisfied. More

I went to Honda in CERRITOS AND HAD THE BEST EXPERIENCE EVER THE SALES REP CHRIS IAN WAS SO PATIENT AND SO UNDERSTANDING HELPING SELECT THE CAR THAT WAS BEST TO MY BUGET AND THE UPGRADES THAT WERE AVAILABL EVER THE SALES REP CHRIS IAN WAS SO PATIENT AND SO UNDERSTANDING HELPING SELECT THE CAR THAT WAS BEST TO MY BUGET AND THE UPGRADES THAT WERE AVAILABLE IN THE VEHICLE AND COMPARED TO THE OTHER VEHICLES THAT I HAD OPTIONS . Thank you so much I am very excited with my purchase . More