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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

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Employees
Reviews
Vehicles
4.5
11,100 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,100 reviews

January 22, 2026

Quick Excellent service Excellent customer service Cordial personal even before I start with the service More

by russell.gomez1
Recommend Dealer
Yes
Employees Worked With
Oscar, the best customer service
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Jan 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Fast service is great, but feeling welcomed makes it even better. We’re glad the friendly, courteous vibes kicked in before the service even began. If there’s anything you’d like us to pass along to the team, we’re listening.

January 22, 2026

Courteous. The rep was very nice. She asked me if I was going to wait at the center. I told yes I was going to do some studying while I wait. She suggested an a More

by Chuckie03
Recommend Dealer
Yes
Employees Worked With
J canales
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Jan 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Quiet corners and thoughtful service? That’s an A+. We’re glad our team helped you find the perfect study spot while you waited. Take care!

January 22, 2026

Fast today Check in with chance was smooth and he explained what services needed and cost to me More

by alex gonzalez
Recommend Dealer
Yes
Employees Worked With
Chance
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Jan 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Cleared for takeoff! Chance was your air traffic controller today, guiding you smoothly from check-in to service runway with clear explanations on timing and cost. If you need anything else, fly by anytime.

January 21, 2026

Thanh was great. Friendly, inviting and knowledgeable. After receiving my car, I opened the hood and noticed all the clips to a panel were missing and a clip from the More

by Jimmy1dorantes
Recommend Dealer
Yes
Employees Worked With
Thanh
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Jan 21, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi Jimmy, thanks for taking the time to leave us a review. We're glad that Thanh provided great customer service, but we apologize for the missing clips. That's a detail that shouldn't have been overlooked. We appreciate you giving us the opportunity to address this issue, and we hope to deliver a full five-star experience next time. If you need anything else, you're welcome to reach out.

January 21, 2026

Efficient and quick. Julie was quite thorough and explained everything in great detail. Communication was efficient with texts. More

by letiabrego7
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Jan 21, 2026 -

Norm Reeves Honda Superstore Cerritos responded

This review radiates joy! Efficient, transparent, and thoughtfully explained is a beautiful combo, and Julie has a real gift for making things easy to follow and keeping communication flowing. We’re happy that the experience felt smooth and uplifting.

January 21, 2026

My wife and I have been always pleased with the service that we get here. We are so happy with our service advisor Mr Trevor Rodriguez, you have a great element in him. More

by louie_amy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Mr Trevor Rodriguez
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Jan 22, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We love a his-and-hers stamp of approval! Knowing both you and your wife consistently feel taken care of means a lot. Trevor really does bring something special to the team, and we’re glad he’s been your go-to for service. Thank you!

January 21, 2026

Service was done within the promised time frame. The car was returned to me quickly More

by kathytest434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Jan 21, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the feedback, Kathy. Timely service matters, and we’re happy that part hit the mark. If there’s one extra detail that would have made your visit even better, we’re always open to learning.

January 20, 2026

Service was great. Will continue to bring my car here for maintenance service. Thank you. More

by Melgobas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 21, 2026 -

Norm Reeves Honda Superstore Cerritos responded

That means a lot to us. Trust is built visit by visit, and we’re grateful you continue choosing our team for your maintenance needs. We look forward to keeping your car in great shape for many miles ahead

January 20, 2026

Very knowledgeable, helpful, and courteous! Extremely pleasant experience! I would recommend all my family and friends to this dealership because of their great customer service More

by amir25
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Villanueva
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Jan 21, 2026 -

Norm Reeves Honda Superstore Cerritos responded

This one feels like a seat saved at the table, Amir. ❤️ Being welcomed, cared for, and confidently recommending us to your friends and family means everything. We’re honored to be your go-to and grateful for the trust.

January 20, 2026

All service was great ! Leo is always kind and not pushy . I was able to get last minute appt . More

by sherrieavila808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo in service
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Jan 21, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Sherrie, this is exactly what white glove service is all about. 🤍 Leo’s calm, kind approach and ability to make last-minute appointments feel effortless are something we’re proud of. Thanks for trusting us and for recognizing the care behind the service.

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