Norm Reeves Honda Superstore Cerritos

My sales agent is Mike Porter. Very patient, courteous and knowledgeable. Waiting for finance department was a little bit longer but Mr. Murat T was very efficient Very patient, courteous and knowledgeable. Waiting for finance department was a little bit longer but Mr. Murat T was very efficient More

I give this dealer a four stars because it has a good and fast service. fast service. More

No, I would not recommend NRH! My salesperson, Ray Tabathai, did not bother to introduce himself to me until after he saw my Credit report, it was then he gave me his card. Prior My salesperson, Ray Tabathai, did not bother to introduce himself to me until after he saw my Credit report, it was then he gave me his card. Prior to that, I offered a counter offer he refused to consider. I asked for the manager and he, George Habib, accepted my offer which was more than reasonable. The following day. I attempted to find someone in the finance department to take my payoff check from my bank. Everyone at work on that Saturday refused to even acknowledge my presence. I walked to the Sales department and an exceptional young man, Ramin, offered to help. We waited for beyond 20 minutes together, even after no had waited even longer alone. No one would even respond to Ramin! One young woman, who was recently promoted, said she didn’t have the credentials to take a check but another young woman would be back directly and she had the credentials. After another 20 minutes, she appeared and said she couldn’t help!!!! Ramon went to 2 finance workers and was told they couldn’t help! There was one Asian man in his office alone with the door closed, the last young lady at the request of Ramin, approached and entered the office! She was met with loud argumentative yelling (in front of me), and as he was waving his arms aggressively he told her to leave his office, she did almost in tears!!!!! No, absolutely not would I refer or recommend your dealership. Had I been able to find the automobile someplace else, I would not have purchased it from Norm Reeves Honda Cerritos!!!! Do better!!!! More

Always attentive, even when we had to keep coming back several times because of tire pressure issues. Finally the issue was resolved. Thank you! several times because of tire pressure issues. Finally the issue was resolved. Thank you! More

Christy Nuval was our dealer, and she was so helpful to us. She made our first car buying experience even more memorable with her kind personality. She is through and through with every detail and will ens us. She made our first car buying experience even more memorable with her kind personality. She is through and through with every detail and will ensure you get the best car with the best deal. Loved her! More

Every time I come in, everyone is always helpful. They are always on schedule. Great They are always on schedule. Great More

The Norm Reeves Honda dealership employees are very professional and kind.They always provide me with excellent and prompt service. professional and kind.They always provide me with excellent and prompt service. More

It was busy, but the offers were great and service was excellent. I would recommend this dealer to friends. excellent. I would recommend this dealer to friends. More

The service was very good. Javier has very good customer skills. I will always return to get my car service at the Honda dealer. Thank you for your excellent service. Javier has very good customer skills. I will always return to get my car service at the Honda dealer. Thank you for your excellent service. More

Always great customer service and helpful Friendly attentive and honest with addressing issues with my vehicles attentive and honest with addressing issues with my vehicles More