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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,278 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,278 reviews

April 15, 2025

They took my April car payment when I did stop payment! Unacceptable Took car payment More

by Thompson3942
Recommend Dealer
No
Employees Worked With
Neal Abolssedgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Abolssedgh
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Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're concerned by your feedback and would like to get to the bottom of what happened. Please contact me with more details, so I can look into this for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

April 14, 2025

Took too long to get my car fix for the service when I could get it at gardena Honda near my home. More

by salvadoor0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Report | Print
Apr 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello. We're glad you were pleased by the communication and price transparency, but apologize for the wait. Could you please reach out to me with more information about what you experienced? Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

April 14, 2025

Excellent sales team. Everyone treated me and my wife very well. Great deals worked either way our budget well. More

by flipdagrouch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Aioki
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Apr 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there—what a joy to hear! It’s wonderful that our sales team could treat you and your wife like VIPs, and that we found deals that kept your budget happy. We hope you'll tell your loved ones about your recent visit, so we can help them, too.

April 13, 2025

No strong arm tactics or coercion used. Suzanne listened to our needs and found the car we were looking for, with no attempts at add-ins. More

by bvonstietz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us. We're delighted that Suzanne could help find the perfect car for your needs and we hope you enjoy it. Thank you for trusting us, and we'll see you next time!

April 13, 2025

Ty did a wonderful job helping me with my new Civic - couldn’t be happier! More

by Heyyomateo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on the new Civic! What an amazing choice! We hope your new car treats you well on the road ahead and will pass your appreciation along to Ty. Thank you!

April 12, 2025

The service was prompt. People were friendly - the premises were clean and attractive. Nice place More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Apr 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to hear that you found our service prompt and our premises inviting. Your kind words about our team and the dealership environment motivate us to continually strive for excellence. Thank you for taking the time to leave us a review! Please check out our service specials next time you require assistance.

April 12, 2025

What an amazing dealership, wonderful experience with the staff and especially Mazen Abdeh. I totally recommend this dealership, Fast efficient and reliable. More

by Adamdiaz214
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mazen Abdeh
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Apr 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It’s wonderful to read about your amazing experience with our team, especially Mazen Abdeh. We pride ourselves on efficiency and reliability, and your recommendation truly inspires us to keep raising the bar. Thank you for choosing Norm Reeves Honda Cerritos!

April 11, 2025

Jose Magana is a real professional and super helpful person, friendly he was been my sale person for years , he make us feel like family. Thank you Jose More

by byanmadrig281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We truly value your long-term relationship with us and are especially happy to hear about your positive experience with Jose Magana. He loves helping customers and is just a pleasure to be around. Thank you for being part of the Norm Reeves family!

April 11, 2025

It was Great service and many choice of the vehicle in the dealer shop. Perfect! More

by john.park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your excitement, John! We're thrilled you enjoyed our vast selection and great service—sounds like it was a perfect match for you. We can't wait to welcome you back for another exceptional experience.

April 10, 2025

Would have been nice to have a ride for a recall that was not my fault! More

by jimrandlkwd@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're glad your visit was enjoyable overall, but we apologize for any travel difficulties. Your feedback is important, and we’d appreciate the chance to discuss this further if you’re open to it. Thanks.

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