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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
11,559 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 11,559 reviews
October 17, 2024
Jonathan provides an excellent customer service. He places his customers’ safety as priority. He is empathetic about his customers’ concerns and needs. Moreover , he makes sure the vehicles are rep He places his customers’ safety as priority. He is empathetic about his customers’ concerns and needs. Moreover , he makes sure the vehicles are repaired thoroughly before notifying his customers. More
by anitalchinggg
Verified CustomerEmployees Worked With
Repair dept
October 17, 2024
Service Center is as expected. Have had worse experiences. Best time to go is when they first open. Expect to be there about 30-40 mins. Have had worse experiences. Best time to go is when they first open. Expect to be there about 30-40 mins. More
by kmvong12
Employees Worked With
Ramin Rad
October 17, 2024
Excellent customer service. They treat you like family. Jerry has always been very helpful..Very satisfied! They treat you like family. Jerry has always been very helpful..Very satisfied! More
by Jakeline Gastelum
Employees Worked With
October 17, 2024
Your service attendants should be a little more courteous. Otherwise, the customer experience was good. courteous. Otherwise, the customer experience was good. More
by oestriella
Employees Worked With
October 17, 2024
Javier Peña at Honda Norma Reeves Cerritos CA always provides quality and best customer service, especially when I am in a pinch for time, he is a great guy! provides quality and best customer service, especially when I am in a pinch for time, he is a great guy! More
by edwardmendoza210
Employees Worked With
Javier Peña
October 17, 2024
I believe my service check in guy was Manny and he was very helpful. He explain the service I would be provide and let me know it was covered by my warranty. Service was faster then I thought it would be very helpful. He explain the service I would be provide and let me know it was covered by my warranty. Service was faster then I thought it would be and the waiting area was nice. More
by brikeya84
Employees Worked With
Manny
October 17, 2024
Super quick in helping us out. Came in around 7pm and left at 9pm. We looked at the cars, test drove, negotiated, and signed paperwork with the finance dept all super fast and effi Came in around 7pm and left at 9pm. We looked at the cars, test drove, negotiated, and signed paperwork with the finance dept all super fast and efficient. Thank you to Jose Parada for helping us with our purchase and Adrian for helping us with the finance paperwork. More
by emelinleal45
Employees Worked With
Jose Parada
October 17, 2024
Hospitality was not very inviting. The agent that was assisting me seemed like she didn’t want to be there. I’ve had good experiences in the past with other agents. The agent that was assisting me seemed like she didn’t want to be there. I’ve had good experiences in the past with other agents. More
by emilsal
Employees Worked With
October 17, 2024
Precise, fast, courteous, professional, and all though they didn’t calibrate the tire pressure prior to me arriving, they came and did it without haste. they didn’t calibrate the tire pressure prior to me arriving, they came and did it without haste. More
by chaunteau43
Employees Worked With
Unknown
