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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,173 reviews

April 16, 2024

Julie Canales was amazing she was very friendly and helpful the job was done quickly More

by briana_parra
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words, Julie is indeed a valued member of our team! We're thrilled to hear that your experience was smooth and efficient. We appreciate your business and look forward to serving you again in the future!

April 16, 2024

Me gusta mucho su servicio muy amables eficaces y responden muy bien a todas mis dudas 100% satisfecha con su servicio More

by marthagonzalez793114
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Vasquez
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

¡Nos alegra mucho escuchar eso! Gracias por su amable reseña y por confiar en nosotros para sus necesidades automotrices. ¡Esperamos seguir superando sus expectativas en el futuro!

April 16, 2024

Very good experience, always my advisor is the best he is always so helpful and courteous More

by msskoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing excellent service, and we're grateful for your support!

April 16, 2024

He's an excellent employer in there. He was really nice . It's so nice to meet people like that and Honda Cerritos. More

by ruizaraceli595
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony ortiz
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Honda Cerritos. We strive to provide excellent service and are glad to have met your expectations.

April 16, 2024

I have pending power steering rack replacement and been waiting since Nov and told me last week it’s not on my record. Tested again for 59 miles and wasted my gas. Complained for oil leak and was told n More

by Erme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we're committed to addressing these issues promptly to ensure a better experience for you in the future. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

April 16, 2024

Thanh did a really great job of getting the work done and communicating with me. More

by bmajek11
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Thanh provided excellent service and communication during your visit. We appreciate your feedback and look forward to serving you again in the future.

April 16, 2024

I appreciate Norm Reeves Honda and Joseph Vargas! Joseph is kind, knowledgeable and professional every time. Thank you NR’s for great customer service. More

by rmamascookin@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with Joseph and our team at Norm Reeves Honda. We strive to provide exceptional service to all our customers, and we're grateful for your support!

April 16, 2024

Thank you to Anthony and the team that did a very quick service professionally and effectively. More

by Boboaca
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Antony is not listed
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We're committed to providing efficient and professional service to all our customers. Drive safely!

April 16, 2024

Great service. Trevor was nice and helped us with our concerns with no issues. We got our car in like 2 hours. More

by abbie8181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Trevor provided excellent service and addressed your concerns efficiently. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future.

April 16, 2024

Great dealer super helpful would recommend them to anyone they fixed what is wrong with Mt car and never said anything bad about it or why the car was broke. Talking to them was easy and nit a harc More

by hhunterthost9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in sales and Trevor in service department
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience. We strive to provide excellent service and make car repair processes as seamless as possible. Looking forward to assisting you again in the future!

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