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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,173 reviews

April 12, 2024

Great and fast service, and I was informed of everything my car needed to be serviced for. The no waiting for my car was the best part . Excellent. More

by guevaramirian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Apr 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience and that you appreciated our efficient service. Looking forward to serving you again in the future!

April 12, 2024

Friendly, fast service. Prices are kind of high, but better than other dealers in the area. More

by jdramirez3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Apr 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback! We're thrilled to hear you enjoyed our friendly service. We're always striving to provide the best value for our customers.

April 12, 2024

Luis was amazing. I truly appreciate how genuine and how friendly he was. Lus was amazing. Thank you Luis!!! More

by Figueroajose2997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gomez
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Apr 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Luis provided you with an exceptional experience. We'll be sure to pass along your appreciation to him.

April 12, 2024

No arreglaron mi problema llevo 6 veces y es lo mismo no pueden gracias por nada More

by piolailutaiss1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Servicio
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Apr 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're truly sorry to hear about your ongoing issue. Please allow us another opportunity to address and resolve it to your satisfaction. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

April 12, 2024

In and out with no problems. Great automated systems for notifying me what’s up. More

by avidbirder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're glad to hear you had a smooth experience with us and that our automated systems were helpful. We appreciate your business!

April 12, 2024

This location is always quick, friendly, and very helpful. Bryan is an excellent advisor each time I go. More

by cortezdesiree30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Apr 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're delighted to hear that Bryan provided you with excellent service. We appreciate your support and look forward to assisting you again in the future.

April 12, 2024

Julie is an amazing and friendly team leader. Every time I go for my maintenance it goes by smoothly and I never have to worry. More

by Masoudyakuby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Apr 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Julie and our team have made your maintenance experiences stress-free. We look forward to serving you again in the future!

April 12, 2024

I had a great experience at Norm Reeves Cerritos. I left with my dream car at an amazing price! The process was very quick and I left with a lot of resources to help make paying and maintenance a bre More

by rose morua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Pielea
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Apr 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're thrilled to hear that you found your dream car at a great price and that our team made the process smooth for you. Enjoy your new ride, and please don't hesitate to reach out if you need any assistance in the future!

April 12, 2024

Mazeh was very professional and helpful with my Norm reeves experience purchasing a vehicle. Would definitely recommend him. More

by jcobian18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Mazeh provided you with a professional and helpful experience at Norm Reeves. We appreciate your recommendation and look forward to serving you again in the future.

April 11, 2024

Always a pleasure to bring my vehicles here for service. The service advisors are always great! More

by Jvargas1554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
Report | Print
Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience with our service advisors. We appreciate your loyalty and look forward to serving you again in the future.

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