Norm Reeves Honda Superstore Cerritos

Pedro Serrano is an awesome Car Salesman, he did an amazing job explaining all the details of the different cars I was interested in. He is very knowledgeable, patient, listened and answered all my que amazing job explaining all the details of the different cars I was interested in. He is very knowledgeable, patient, listened and answered all my questions. Amazing customer service makes you feel welcomed and people like him make you stay loyal and come back. I definitely will refer him to others! :) More

Now I know why Norm Reeves Honda Cerritos is the number ONE in the US because of their large inventory and salesman like Pedro Serrano, that take pride on keeping it that way. He made my car buying experie ONE in the US because of their large inventory and salesman like Pedro Serrano, that take pride on keeping it that way. He made my car buying experience as comfortable as it can be. He was very patient and encouraging on making sure that I leave without doubt on my decision. He answered every question that I had. I will be recommending anyone that is looking for a car to Pedro.**AMAZING CUSTOMER SERVICE ** More

Sales (Susanna) is amazing, finance team is ok. Do better finance team. Thank you very much. Do better finance team. Thank you very much. More

This was my first purchase at Cerritos Honda and it did not disappoint! Diego Cruz was my salesman and he was a huge help. I told him what i was looking for and my preferred price range and he got me the d not disappoint! Diego Cruz was my salesman and he was a huge help. I told him what i was looking for and my preferred price range and he got me the deals! If you are looking for a great Honda salesman, that wont be pushy, and helps, Diego is the perfect person! More

Great experience! Christy Nuval is amazing dealer. She was very helpful and great! Go to her. Christy Nuval is amazing dealer. She was very helpful and great! Go to her. More

Multiple attempts to contact with no response. I have a recall on my vehicle for the past 6 months and no progress to it being fixed. I have a recall on my vehicle for the past 6 months and no progress to it being fixed. More

We got the car towed in and took them hours to look at it when we prepared everything before hand. Then tells me we dont have to pay anything since we have the warranty. Then comes back to say 20% is covered when we prepared everything before hand. Then tells me we dont have to pay anything since we have the warranty. Then comes back to say 20% is covered because tire wear, we purchased the tires when the car was in an accident last year. The tire needed replacement because of a pot hole. If I would have took it to honda world I would have never dealt with this kind of service, not it reminds me again why I used honda world and not this place More

I was very happy with the service provided He answered all my questions. He explained to me what the car needed all my questions. He explained to me what the car needed More

Miscommunication I had to ask if my car was already done because I did not get a text message. It tooks more than 3 hours to get my car back because I did not get a text message. It tooks more than 3 hours to get my car back More

Efficient, clean and nicely appointed. They completed the necessary work in the promised timeframe at the agreed to price. They completed the necessary work in the promised timeframe at the agreed to price. More