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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
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Reviews
Vehicles
4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,173 reviews

January 18, 2024

Went very well they said it will take a while and they serviced me pretty quick. More

by Jonval112501
Recommend Dealer
Yes
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're delighted to hear that our service exceeded your expectations. We appreciate your trust in our dealership and look forward to serving you again in the future.

January 18, 2024

Fast service. Comfortable waiting areas. Knew my truck. Job well done and thank you again. More

by robo1308
Recommend Dealer
Yes
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our fast service and comfortable waiting areas. We appreciate your trust in us and look forward to serving you again.

January 18, 2024

did not show me the checklist Did not show me the checklist about the A1 service More

by hbacc21434
Recommend Dealer
Yes
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and apologize for any oversight. Please feel free to reach out to our team to discuss this matter. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

January 18, 2024

Good No I don't want to do this review, please and thank you. Bye bye More

by karamurry33
Recommend Dealer
Yes
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for considering sharing your experience. We appreciate your feedback and would be happy to hear more about your thoughts. Feel free to reach out to us directly if you have any concerns. Goodbye!

January 18, 2024

Great service from Mike Porter, very satisfied with my experience. I'm happy with my car. More

by Jojowerolin
Recommend Dealer
Yes
Employees Worked With
Mike porter
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and respect your decision. If you ever change your mind or have any concerns, feel free to reach out. Take care!

January 18, 2024

Long wait time There is no reason why an oil change, filter change and air filter change should take 4-5 hours, More

by emmanuelmedina63
Recommend Dealer
No
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and apologize for any inconvenience caused by the extended wait time. We'll review our processes to ensure a more efficient service in the future. Thank you for bringing this to our attention.

January 18, 2024

Helpful, knowledgeable, listens, and organized Dealership is clean and neat. If they don't know answer they look for it More

by Suzanneseward42
Recommend Dealer
Yes
Employees Worked With
Julie
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We strive to provide excellent service and are always here to help. We appreciate your positive feedback!

January 18, 2024

Met my needs Will continue to use norm reeves for maintenance on my vehicle Again More

by Jmejia5656
Recommend Dealer
Yes
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves for your vehicle maintenance needs! We're delighted to hear we met your expectations and look forward to serving you again in the future.

January 18, 2024

Great experience Was quick and easy helped me find the perfect car I needed Thanks More

by Alexxaromo91
Recommend Dealer
Yes
Employees Worked With
Ignacio Padilla, Ignacio Padilla
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us! We're thrilled to hear you had a great experience finding your perfect car. We appreciate your kind words and look forward to serving you in the future.

January 18, 2024

Fast service and Bryan was amazing. My service went by fast and Bryan did an amazing job explaining everything. More

by alexust.91
Recommend Dealer
Yes
Employees Worked With
Bryan Ortiz
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear you had a fast and positive experience with Bryan. We appreciate your business and look forward to serving you again.

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