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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,706 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,706 reviews

August 30, 2024

Miguel Cabrera was of great help to me. Very friendly and patient with me. I appreciate his help. More

by Norisugimura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera, service dept
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your fantastic feedback for Miguel! We’re always here to help, so please don’t hesitate to visit us again.

August 30, 2024

Service is great. Only problem is that whenever parts are ordered for repairs I never get a call when they are in. Therefore, I have to be the one calling to check. More

by Mig164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio Padilla
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback! It help us get better. We look forward to providing you great service again soon!

August 30, 2024

Customer service is always top-notch at Honda. This time I came in for an oil change, and it was a pleasant visit thanks to Jonathan! He was friendly and made my visit enjoyable. More

by Janeekiim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan (service)
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad to hear you had a great experience with Jonathan at our service center! Thank you for the 5-star review, and we hope to see you again soon.

August 30, 2024

Customer service & dealership is the best , helpful, understanding, best customer service, straight forward, great service More

by amalfaham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben , customer service is the best.
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating means the world to us! Please feel free to contact us for anything you may need in the future.

August 29, 2024

The dealership offered a better deal than other dealerships. It did not push for getting packages or accessories. Although, they did insist on getting extended warranty which I did not care for. More

by amir.salehi
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We're so glad you had a great experience, and we look forward to serving you again.

August 29, 2024

Phil was very professional and helped me with all that I needed in buying the car. More

by bjandtly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star feedback for Phil! It was a pleasure to assist you, and we hope to see you again soon.

August 29, 2024

Customer service is 100% I’m very satisfied with them. And Trevor is the best More

by tmenendez70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful review! We’re here to help with any of your needs, so don’t hesitate to reach out anytime.

August 29, 2024

Great customer service! Their service managers are always updating the customers. I appreciate their expertise. More

by lilycelaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to receive your 5-star review! Let us know if there’s anything we can assist you with in the future.

August 29, 2024

Perfect , helpful, fast responsible honest big clean colorful ahead respectful happy serious professional comfortable nice More

by manueltorress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome rating! It was great working with you, and we hope to continue serving you in the future.

August 29, 2024

It was cool place and nice people were working there with perfect service in there. More

by kamaninroohollah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meisam Kaed
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star review! We're here for all your future needs and look forward to seeing you again.

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