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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,706 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,706 reviews

August 27, 2024

Very good service and friendly I love the job they doing so good I recommend to my friends in More

by Aaron.Love65
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great rating! We're glad we could provide the service you deserve. We hope to see you again soon!

August 27, 2024

Honda service was good. Didn't take too long for the service. Only thing is they didn't roate the tires. More

by Frank jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us your review! We're glad to learn that our team provided excellent service. We hope to see you again to provide a 5-star experience!

August 27, 2024

The issues that I brought my car were taken care of promptly. Arron was amazing he listened & wrote it down word for word so it was fixed. More

by pattyleto76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We're always here to provide excellent service, so feel free to stop by anytime.

August 27, 2024

Service was great! Leo was courteous and friendly… First oil change took 1 hour with appointment. More

by ramirezfab80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing review! We're here for you whenever you need us, so please don't hesitate to reach out.

August 27, 2024

Great service. Friendly and knowledgeable. Joseph answered all of my questions regarding my cars warranty. More

by edwindealba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled you had such a positive experience! Thanks for the 5-star rating. We look forward to welcoming you back!

August 27, 2024

damaged my bumper and gave me paint to fix it, but does not look the same. before coming in, I called at 9 am to see if the paint has arrived and they said they gave my number to Thanh. Never got a call More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thanh Sabatier, Christina Esquierra
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we appreciate you taking the time to leave us a review. We would like to ensure all your visits are 5-star experiences, and when an accident happens, we certainly need to take measures to make sure they do not happen again. Please reach out to us so we can discuss what happened so that we can alleviate these things from happening in the future. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 27, 2024

Great group of people very helpful and knowledgeable and willing to make customer happy I just got the prologue More

by oneway2martel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lili, Carmen and Ruben
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful feedback! It was a pleasure serving you, and we hope to assist you again soon.

August 27, 2024

More organizations when people pull in because people are getting in front of people causing some type of oral disagreement More

by robemitchelssl2471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No comment I just went to the service department
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re delighted by your 5-star review! If there's anything else we can do for you, please don't hesitate to reach out.

August 27, 2024

The lot was well organized, cars in good condition, representatives were attentive and willing to assist. More

by justin.r.carreon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Luna (5 Stars), Robert Villarreal (5 Stars)
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the stellar rating! We're pleased you enjoyed your visit. We hope to see you again in the near future.

August 27, 2024

I like Reza his a nice guy i trust him. but the finance guy that processes my purchase contract is bad he just let us sign the contract without explaining everything.Warning always check you More

by nico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback, Nico. We're happy to hear that Reza provided great service. If there is anything else you need or have questions about, please contact us anytime. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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