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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,220 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 10,220 reviews
Verified Customer
December 13, 2023
I'm very satisfied! That's the real reason I continue coming back. Their service reps/rep have always answered all my questions and are very informative as well. And kee That's the real reason I continue coming back. Their service reps/rep have always answered all my questions and are very informative as well. And keep me informed when my vehicle is ready. I appreciate them. I appreciate Bryan! More
by Carmen
Employees Worked With
Bryan Salas
December 13, 2023
Quick and easy appointment. Good WiFi. My car was finished faster than quoted and the waiting room was bright, clean, and had several seating options. Good WiFi. My car was finished faster than quoted and the waiting room was bright, clean, and had several seating options. More
by dpagdilao661
Employees Worked With
Manny Sanchez
December 13, 2023
Dealership sold defective vehicle. Can't fix current issues with vehicle that have existed from moment i literally drove off the lot. Vince Marquez is a poor representation in the role Can't fix current issues with vehicle that have existed from moment i literally drove off the lot. Vince Marquez is a poor representation in the role as general manager of dealership. More
by Ploc7772
Employees Worked With
Vince Marquez, Kevin Harris, Michael Vasquez, Neal Abolssedgh
December 13, 2023
Julie was helpful and attentive. Julie kept me updated on progress of my car which brought me a lot of comfort knowing my car was in good care. Julie kept me updated on progress of my car which brought me a lot of comfort knowing my car was in good care. More
by Rgutierr
Employees Worked With
Julie Canales
December 13, 2023
Thanh and Jonathan did an amazing job and we're kind and courteous! Both of them kept me updated throughout the whole process as well! I appreciate their help a lot!! courteous! Both of them kept me updated throughout the whole process as well! I appreciate their help a lot!! More
by Cbustosjr
Employees Worked With
Jonathan Romero
December 13, 2023
Super disappointing to hear this dealer doesn't offer loaner vehicles or even shuttles to their paying customers. Especially considering I had just bought this brand new 2024 Honda accord and it was alre loaner vehicles or even shuttles to their paying customers. Especially considering I had just bought this brand new 2024 Honda accord and it was already experiencing problems a brand new car shouldn't be having. More
by V.ibarra.0731
Employees Worked With
Javier
