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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,147 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,147 reviews

December 07, 2023

Very helpful people. Trying their best to guide you with any type of questions. No pressure, no extraordinary fees. Will definitely consider buying again from them. More

by Ashkan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
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Dec 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team. We look forward to assisting you again in the future.

December 07, 2023

Susanna is a very hard working professional. Amazing enthusiasm to help customers. She literally runs to assist. I had great experience in buying a new CRV with her help. Happy to give 5 stars. More

by Ramu Miryala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to share your positive experience with Susanna! We're thrilled to hear about her dedication and enthusiasm in assisting you with your new CRV purchase. Your 5-star review is greatly appreciated, and we look forward to serving you again in the future.

December 06, 2023

Easy to get approved and all the agents are all nice. Mostly Kash, and Finance Manager Adrian. More

by caloy06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that Kash and Adrian made your car-buying process easy and enjoyable. We appreciate your trust and look forward to serving you in the future.

December 06, 2023

Okay ? ? Very accomodating and good transaction. Very accomodating, with good communication and smooth transaction. The car is in very good condition. More

by ncullado
Recommend Dealer
Yes
Employees Worked With
Mihai Constantinescu
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience and are delighted that you found our communication and transaction process accommodating. Enjoy your car, and if you ever need anything, feel free to reach out. Safe travels!

December 06, 2023

Helpful & professional. Excellent ?????? They offer a lot to made more easy & explained everything in one hand. More

by bulgogi_1861
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Galeana
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a helpful and professional experience at our dealership. If you ever have any questions or need assistance in the future, feel free to reach out. Safe travels!

December 06, 2023

Bryan was very helpful. My service was done in a timely manner. He was on top of making sure I was taken care of. More

by legolas8604
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for sharing your positive experience! We're thrilled to hear that Bryan provided you with excellent service and ensured a timely completion. We appreciate your trust in our dealership.

December 06, 2023

Mr. Ugur was a very interested, relevant and really helpful salesman, I was really satisfied and I thank him very much for everything. More

by samshelby0
Recommend Dealer
Yes
Employees Worked With
Ugur
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled Mr. Ugur provided you with an exceptional car-buying experience. Your satisfaction is our priority, and we appreciate your gratitude.

Dec 06, 2023 -

samshelby0 responded

Good

December 06, 2023

Well not a good experience specially on the timeliness of schedules appointment I was quoted for B1 and 6 service and was given an amount due after the completion of service I end up paying more than what I More

by vernickd
Recommend Dealer
No
Employees Worked With
I have no issues with the service advisor my problem was they returned my car with with TPMS warning lighting up, should they check it first before returning my vehicle? I have a 9 am appointment and got my car back at 1:30 pm
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We regret any inconvenience with the timeliness and pricing of your recent service. Your feedback is important, and we'd like to discuss your concerns. Please reach out to our customer service team so we can assist you further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.co

Dec 11, 2023 -

vernickd responded

I've been coming to this dealership since 2014 and just came back this year for my wife CRV. Thing has changed, not checking on my car TPMS meter makes me think of what else did i miss and waiting time specially on appointment is worst. And more importantly i paid more than i expected. Anyway hope you improved to this areas of service.

December 06, 2023

Very helpful for my vehicle Excellent service Very helpful by vehicle ?? needs and going to need in the future More

by Emachado1204
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that our team could assist you with your vehicle needs. We look forward to continuing to provide excellent service for all your future automotive requirements.

December 06, 2023

Great service department Fast service and had the car ready when the time was promised More

by JRSalazar
Recommend Dealer
Yes
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that we met your expectations and had your car ready on time. We appreciate your business and look forward to serving you again in the future. Safe travels!

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