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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,278 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,278 reviews

December 09, 2023

I went for a door problem after a month i come back again with the same problem and they told me i have yo pay more to fix again More

by Jakelyn_janet
Recommend Dealer
No
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience, and we understand your frustration. We'd like to learn more about your situation to see how we can help. Please feel free to contact us directly to discuss this further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 09, 2023

Fast and courteous service with convenient appointment in advance. Very reasonable price. Overall great experience. More

by junqian90703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service fast, courteous, and reasonably priced. We appreciate your support and look forward to serving you again in the future.

December 09, 2023

Very good ? ? I like the treatment they give Good service they treat us with respect More

by Irmaleon0820
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you appreciated our excellent service and respectful treatment. We look forward to serving you again in the future. Safe travels!

December 09, 2023

Excellent customer service from all employees. Employees have great customer service, they make you feel welcome and they make sure you're satisfy with your vehicle maintenance service. It's beyon More

by ms.hernandez27
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! We're delighted to hear that our team provided excellent customer service and exceeded your expectations. We appreciate your loyalty to Cerritos Honda and look forward to serving you in the future.

December 09, 2023

The person was quick and efficient He was friendly and courteous although it took longer than expected More

by vaquera.gabrielaa
Recommend Dealer
Yes
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Safe travels!

December 09, 2023

When we arrive got greeted right away by john forgot his last name. He help us to test drive a car. Then send us to ugur who was also very helpful. Just wish i would had got more more my car that i traded i More

by Knukles1a
Recommend Dealer
Yes
Employees Worked With
Ugur sisman
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership, and we're delighted to hear that John and Ugur provided excellent service during your visit. We appreciate your feedback and will certainly consider your trade-in value for future improvements. We hope you enjoy your new car!

December 09, 2023

Easy fast and honest ? ? He was very kind and the sales person Ugur Sigman was very nice and he showed me all the new gadget More

by frednzandi
Recommend Dealer
Yes
Employees Worked With
Allen nouri
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with Ugur Sigman and our team. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels in your new car!

December 09, 2023

Went in for a normal oil change ended up getting unnecessary things done for $428. How about next time you guys actually look at my car and see if it needs it before charging me that much And when I More

by s.avina
Recommend Dealer
No
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your recent experience. We value your feedback and would like to discuss your concerns further. Please reach out to us so we can address this matter together. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 09, 2023

Great thanks to Julie Great thanks to julie , I felt comfortable , service was great . & had my car up & running. More

by lisbetrivera89
Recommend Dealer
Yes
Employees Worked With
Julie canales
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Julie provided you with a comfortable experience and excellent service. We appreciate your trust in our dealership!

December 09, 2023

Kept me informed and listened to my concerns. Informed me of the services my car needed, explained the service being made to my car and made sure I was comfortable while I waited More

by saracecilia126
Recommend Dealer
Yes
Employees Worked With
Javier Peña
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team kept you informed, addressed your concerns, and made your service experience comfortable. We appreciate your trust in our dealership.

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