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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,443 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,443 reviews

December 23, 2023

Profesional, fast, excellent customer service. Always listen to customer and given service according to customer needs More

by nishendra74
Recommend Dealer
Yes
Employees Worked With
Javier pena
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Dec 26, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us! We're happy to know that our team gave you a 5-star treatment during your time here.

December 21, 2023

Steve checked me in promptly at my appointment time, explained the service to be done and kept me updated on what was found during the service. My experience was excellent. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
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Dec 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback, Gene! We're happy to know that Steve and our service team made your time with us a 5-star experience.

December 21, 2023

They make me sign on the computer without knowing what I was signing. So my purchase went up 10 thousand dollars. They even make me paid even for the alarm of the car!!! More

by d7connie7
Recommend Dealer
No
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Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We are concerned to read your review because it doesn’t sound like the type of customer service we provide here at Norm Reeves Honda Superstore Cerritos. Please contact us at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

December 21, 2023

I had a early appointment, Thanh gave a estimated time and it was done exactly on time... More

by jocarlyne66
Recommend Dealer
Yes
Employees Worked With
Thanh
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Dec 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review! We hope to work with you again soon!

December 21, 2023

Very professional staff and very helpful. And it made feel very comfortable The entire staff was very helpful and respectful and knowledgeable I could not ask for anything more More

by mike.g3
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Abolssedgh
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Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We're glad to hear you had a great time during your visit with us. Let us know if you need anything else!

December 21, 2023

Very attentive, very informative and friendly Gave detailed information about what my car needed and recommended certain services to be done asap More

by Joannamontes1028
Recommend Dealer
Yes
Employees Worked With
Ramiro E. Montes
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Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! We're thrilled to know our team made for a 5-star experience.

December 21, 2023

The service was really good, quick, and helpful The service was really good, quick, and helpful. The car was ready promptly and our advisor was very helpful More

by Ranjun.chauhan
Recommend Dealer
Yes
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Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving your glowing review! We hope to work with you again in the future.

December 21, 2023

Took extremely long and did not receive car back until more than an hour past the date and time promised More

by angelina4748
Recommend Dealer
No
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Dec 26, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We realize your time is valuable and it is our goal to provide you with prompt, reliable service. Thank you for the feedback. If you’d like, please reach out to us to discuss this further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

December 21, 2023

Reza was very professional. Aside from him the experience was ok. The dealership needs to honor their words and not run from them More

by vj2120
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza Asnashari
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Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! Let us know what we can do to make your next visit a 5-star experience.

December 21, 2023

It was a quick in and out progress Bryan was awesome never disappoints Cerritos Honda Norm Reeves is the best ! More

by julietareyna22
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your great review! We look forward to working with you again!

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