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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,435 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,435 reviews

December 15, 2023

Ramiro tried to charge me initially $165 for something that my warranty covers but that he said I HAD to pay before he admitted my warranty covered it. Last time I went to Honda, spoke with Jonathan, trie More

by Jamieflores1400
Recommend Dealer
No
Employees Worked With
Ramiro
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December 15, 2023

They finished 30 minutes ahead of schedule. Only recommended what I needed. No high pressure. More

by mccluskeyconstruction
Recommend Dealer
Yes
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that we could exceed your expectations with timely service and a low-pressure approach. We appreciate your trust in our dealership!

December 15, 2023

It was organized and fast. They were friendly and attentive and explained what was being done to my car. More

by abe.abrahamarias
Recommend Dealer
Yes
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear that our team provided organized and fast service while being friendly and attentive. We appreciate your trust in our dealership.

December 15, 2023

Excellent The personal was very nice and friendly. They treated me with great respect. Friendly More

by valblairscott
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team. We appreciate your trust and look forward to serving you again in the future.

December 15, 2023

Great customer service. Great customer service. I was in and out in a flash and everything was taken care of. More

by moya_eduardo
Recommend Dealer
Yes
Employees Worked With
Steven
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear you had a seamless experience with our team. Safe travels in your new vehicle!

December 15, 2023

Told me he had a rental for me and didn't. Stayed at dealer from 7:30-4:30 More

by Rgscla78
Recommend Dealer
No
Employees Worked With
Joseph
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December 15, 2023

Jose Sanchez and Linda Ly were AMAZING getting the EXACT car I wanted because the VIN number had an important anniversary date!! No additional dealership markups helped as others charge extra and we were pu More

by davacy94
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, Jose Sanchez and Linda Ly, for delivering an exceptional experience! We're thrilled we could provide the exact car you wanted without any additional markups. Enjoy the ride!

December 15, 2023

Best customer service ,Mr Pork had everything covered ready for me, can’t ask for anything better. More

by Clarisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a top-notch experience with our customer service. Your satisfaction is our priority, and we look forward to serving you again in the future.

December 15, 2023

It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. More

by wandermore
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Yim
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic feedback! We're thrilled to hear that your experience with us was great. Looking forward to serving you again in the future!

December 14, 2023

Brayan Salas always honest and tells me what I need and what I don't and I love that. I can really trust him. Very good communication with him. More

by Aileenrueda12
Recommend Dealer
Yes
Employees Worked With
Brayan Salas
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Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. We appreciate your trust and look forward to serving you again in the future.

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