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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,105 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,105 reviews

September 09, 2024

Samantha made the buying process very pleasant and I enjoyed working with. Frank in the finance department was not pleasant to work with, he was very close to losing my sale because of his attitude. More

by michaelpearl82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wong, Samantha Alejo
Sep 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We’re delighted to have been of service and can’t wait to welcome you back.

September 09, 2024

I got my car serviced here and had a great experience. Special shout out to Oscar who assisted me with explaining my cars needs and for helping me with my car throughout the process. Highly recommend! More

by nmelissa22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review! We're here to make your car-buying experience exceptional, so visit us anytime.

September 09, 2024

Recall work got done much faster than expected. Service advisor very thorough with explanation of work to be performed. More

by Dspeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review! We're here to make your car-buying experience exceptional, so visit us anytime.

Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so glad you gave us 5 stars! If there's anything else we can do for you, don't hesitate to visit or contact us.

September 09, 2024

Mazen was great in finding my daughter the right car. The whole process was smooth. However the post sales engagement can be shortened since I did not want any extra add ons. More

by murtazahabib
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so glad you gave us 5 stars! If there's anything else we can do for you, don't hesitate to visit or contact us.

September 09, 2024

Good location, large lot, good service and mostly friendly salespeople. I had a pleasant and easy shopping experience. My salesperson was Jose Parada, very knowledgeable and nice to deal with. More

by pifti2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Parada, sales
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the perfect 5 stars! We're delighted to have met your expectations. Please feel free to reach out anytime.

September 09, 2024

Excelent services good staff no comment my car is done on time my services advisor is good More

by barttolnnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star rating! It was our pleasure to assist you, and we're here if you ever need anything else.

September 08, 2024

Kim Kelly is amazing! This is my 4th purchase with with Kim's assist, she's always attentive and helpful! Purchased a CR-V, last 3 other cars have been leases. This will t More

by mgodinez66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, financial dept
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star feedback! We're thrilled to have earned it and can't wait to serve you again in the future.

September 08, 2024

I walked in to get pricing on service for engine mount replacements. I spoke with Robert Gonzalez, he was very helpful and professional. Based on our conversation, I decided to go ahead and get my vehicle More

by hzelaya08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We're here whenever you need us, so don't hesitate to visit or contact us.

September 08, 2024

Had a very great experience with Shawn and Jesus purchasing my new car! They were very helpful! More

by Gahlyanmohit6855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Galeana
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your 5-star rating! We're glad you had a positive experience, and we hope to see you again soon.

September 08, 2024

Kim Kelly provided excellent service throughout the entire experience of buying my car. She was thorough, patient, responsive, and friendly. I am in love with my new car and will be recommending her to More

by hannah.june290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Murat Tiryaki
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic 5 stars! We're always here to help, so feel free to stop by or give us a call anytime.

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