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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,105 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,105 reviews

August 31, 2024

Professional and sales consultant did not try to up sell. Vehicle was available earlier than anticipated. More

by ehoff59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Fields
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars and your kind words! We're always here to help, so feel free to reach out whenever you need us.

August 31, 2024

Getting my first car was such a stressful and lengthy process! But Ty Trieu made sure that I got the best deal in terms of price and quality within a time crunch. He always kept me updated on the arrival More

by LanPham1610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana, Ty Trieu
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled with your 5-star feedback! If you have any questions or need further assistance, don’t hesitate to contact us.

August 31, 2024

Jerry was our salesman, who was very helpful with information and answering our questions. The best part was he was not pushy at all! More

by ahamay2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful review! We’re glad to have met your expectations. We hope to serve you again soon.

August 30, 2024

It was a pleasure doing business with Norm Reeves Honda, everyone was very friendly and helpful and was able to answer all of our questions. We were there for about 5hrs, 1-2hrs looking at cars and talking More

by glb6513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means a lot to us! Thanks for trusting us with your business. We’d love to assist you again in the future.

August 30, 2024

I recently purchased a car with the help of Mazen Abdeh, and I couldn’t be happier with the service. He was knowledgeable, patient, and genuinely committed to helping me find the perfect vehicle. The entire More

by Noah Khuja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review! We're thrilled to hear that Mazen made sure you had a great experience with us. If there is anything else you need help with, let us know!

August 30, 2024

My service was quick, I was in and out within no time! Great job norm reeves More

by krayej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're always here to help, so please don't hesitate to reach out or visit us again.

August 30, 2024

Took longer than promised. No Uber. Diagnosis not satisfactory. General comments with exorbitant price estimate. More

by ranvir_0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable, and we regret that you did not receive prompt and excellent service. We'd like to learn more about your experience at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 30, 2024

Anthony Ortiz was great. Follow my instructions for what I wanted Serviced And got my vehicle back in a reasonable time More

by softballgpaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz service department
Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review and kind words for Anthony! We're thrilled to hear you had a 5-star experience and can't wait to assist you again.

August 30, 2024

Honda Cerritos were very courteous and professional. They went out of their way above and beyond to help a loyal customer. I am very satisfied with their customer service and the work that was done to More

by alex.soriano91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar from Service Department
Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star review! We're here for all your needs, and we look forward to serving you again.

August 30, 2024

Miguel Cabrera was of great help to me. Very friendly and patient with me. I appreciate his help. More

by Norisugimura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera, service dept
Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your fantastic feedback for Miguel! We’re always here to help, so please don’t hesitate to visit us again.

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