Norm Reeves Honda Superstore Cerritos

I recently purchased a new car and was blown away by the level of customer service Jose provided. A knowledgeable sales Man and the checkout process was smooth. I will definitely be returning! level of customer service Jose provided. A knowledgeable sales Man and the checkout process was smooth. I will definitely be returning! More

I was there, just to look at cars . . no plans to buy . . however, after speaking with Mr. Fields it was an easy decision. Not only did we discuss the cars (makes, models, and some of t . no plans to buy . . however, after speaking with Mr. Fields it was an easy decision. Not only did we discuss the cars (makes, models, and some of the history of them) . . he was also knowledgeable of the financial side of things . . (I thank you for your advice). Here is my personal view, Mr. Fields is very good active listener, he's has empathy and is definitely and effective communicator. To close . . "Thank you Mr. Fields, for all your help with the purchase of my new car". More

I had a great experience at Norm Reeves Honda! Devon Fields was extremely helpful and made the whole process smooth and easy. I’m very happy with my car and the excellent service I received. Highl Devon Fields was extremely helpful and made the whole process smooth and easy. I’m very happy with my car and the excellent service I received. Highly recommend! More

Great services after having a bad experience at another Honda dealer for the exact service Honda dealer for the exact service More

Great experience every single time I go. Would recommend Jose and norm reeves Honda to everyone I know. Would recommend Jose and norm reeves Honda to everyone I know. More

Very very very very very very very very very very very very good and PROFESSIONAL! very good and PROFESSIONAL! More

Real nice employees and friendly staff. Showed me all the options and explained everything every feature of what I was confused on. Showed me all the options and explained everything every feature of what I was confused on. More

I had an excellent experience at Norm Reeves Honda! The entire process was smooth, transparent, and stress-free. A special shoutout to Jose Magaña, who went above and beyond to help me find the perfect The entire process was smooth, transparent, and stress-free. A special shoutout to Jose Magaña, who went above and beyond to help me find the perfect car. He was patient, knowledgeable, and made sure all my questions were answered. I really appreciate his professionalism and genuine customer service — highly recommend asking for him if you’re shopping for a Honda! More

Please provide all info regarding repairs. Don't assume that we know what services were performed. If the car is brought in with a problem, advise what the problem was and what steps were take Don't assume that we know what services were performed. If the car is brought in with a problem, advise what the problem was and what steps were taken to correct the issue. Don't leave us guessing. THAT is annoying. We pick up our car and are handed the keys and a receipt with no additional info. I DID take the time to ask what was what, but we shouldn't have to ask. Other than that, service was pretty good. Gotta love a Helpful Honda Guy/Gal. Also, I did NOT deal with Jojo this time; however, I purchased my car from him a couple of years ago . He was great. The financier, that I dealt with after that did not explain any warranty or free services that were available to me. As a result, I missed out on on free oil changes and such, paying out of pocket to an outside repair shop. -*I read my contract and there was nothing noted either* Most of the emphasis was put on the add-ons to the contract, ie: the vehicle tracker that I do not use. The CARR or whatever... that is all. I do not recall the name of my service rep for this last transaction, also. 😊 I DID enjoy the experience of being able to get serviced at the dealer. Thank you. More

I had an excellent experience working with Michael Villanueva. From the very beginning, he was friendly, knowledgeable, and genuinely focused on helping me find exactly what I needed. He took the time Villanueva. From the very beginning, he was friendly, knowledgeable, and genuinely focused on helping me find exactly what I needed. He took the time to answer all my questions, explained every detail clearly, and never made me feel pressured. Michael went above and beyond to make the entire process smooth and stress-free. His professionalism and attention to detail really stood out, and it’s clear he truly cares about his customers. I highly recommend asking for Michael if you’re looking for great service and someone who really knows their stuff! More