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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,161 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,161 reviews

January 30, 2026

He was patient, kind and respectful. Went above and behind to help me out and answer all my questions. More

by kpwsings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Mofrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing this about Ash. It truly means more than you know. He always leads with kindness, patience, and respect, and it's rewarding to hear that came across.

January 30, 2026

Kash Varzndeh was extremely helpful during my visit. He took the time to answer my questions, explained everything clearly, and made me feel comfortable throughout the process. Great customer service! More

by alysiarodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Alysia. Kash has a real knack for answering questions and making everyone feel comfortable, so we're grateful to see those skills recognized. It's important for customers to feel informed and cared for at every step. If you need anything else from us, we're happy to help you anytime.

January 30, 2026

A great dealership. They do outstanding quality work and are committed to great customer service. My advisor, Leo Lezcano is exceptional. He stays in touch and always ke More

by sagebpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lezcano Service
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Feb 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Leo sets a high bar and then clears it consistently. He provides clear updates, real accountability, and care you can feel throughout the visit. When someone becomes the reason you return, that says everything.

January 30, 2026

Kash Varzndeh was extremely helpful during my visit. He took the time to answer my questions, explained everything clearly, and made me feel comfortable throughout the process. Great customer service! More

by alysiarodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Alysia. Kash has a real knack for answering questions and making everyone feel comfortable, so we're grateful to see those skills recognized. It's important for customers to feel informed and cared for at every step. If you need anything else from us, we're happy to help you anytime.

January 30, 2026

Great overall experience. Very professional and helpful. Fast and excellent service. Will come back again More

by Rraygoza106
Recommend Dealer
Yes
Employees Worked With
George Raygoza
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Feb 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five stars! George made it easy to feel confident about coming back. We’ll be here when you do.

January 30, 2026

Excellent service they don’t make you wait to long the personal are very nice . More

by salazarrmaria123
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Our goal is to provide service that gets you back on the road quickly, and you received exactly that. Thanks for letting us know everything went exactly as it should.

January 30, 2026

It was a great experience working with Jose Magaña. He patiently helped us to find the perfect car for my wife. It checked all the boxes! Looking forward to our next purchase at Honda Cerritos and a co More

by asalmo79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Jose took his time, asked the right questions, and helped land on a car that checked every box. We’ll be ready when it’s time for round two.

January 30, 2026

Service took longer than expected, and my car overheated shortly after leaving the dealership. Had to take it back and get it checked out making me late to my commitments More

by Yanelyg
Recommend Dealer
No
Employees Worked With
Trevor
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Feb 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, and thanks for sharing your feedback. We understand how inconvenient it can be when a visit takes longer than expected, especially when it affects your schedule afterward. We would appreciate the opportunity to discuss this further and review what occurred, so please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

January 29, 2026

It doesn't pay the necessary attention, Like last time Jonathan Everyone Needs Better Customer Service More

by Vj.carlos
Recommend Dealer
Yes
Employees Worked With
George Juarez
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Jan 29, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, thanks for taking the time to share your feedback. The experience we provide our customers matters, and we're sorry to hear that the customer service during your recent visit didn't meet your expectations. We'd appreciate it if you could contact us with more specifics so we can address any lingering concerns and use your feedback to improve. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

January 29, 2026

I was able to find just what I needed and they were very friendly and understanding. More

by stephii143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The door was already open, the lights were on, and your name might as well have been on the chalkboard. Finding exactly what you needed came with patience, friendliness, and real understanding baked in. That “come on in” feeling is always on the house.

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