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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,710 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,710 reviews

September 28, 2025

They are very welcoming and helpful when visiting the dealership. Especially for a specific person named Jose Magaña . He helped me a lot and went above and beyond with customer service. He was able to h More

by Erikamoreno42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank from financial department
Sep 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jose will be thrilled to hear he turned a big decision into a confident one. We’re so glad you felt supported with every option on the table. Having guests like you return to ask for him by name is the best compliment we could ask for.

September 27, 2025

This dealership was very clean and fast and had great customer service skills, will be coming back for other services to be done More

by celestelove28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Sanchez
Sep 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We love that you noticed our dealership sparkling and running like clockwork! Manny and the team are happy the magic of fast, friendly service shone through. Can’t wait to dazzle you again on your next visit!

September 27, 2025

Christy was great and kept her word on pricing! Made it a quick process! Highly recommend for any vehicle purchase! More

by andreeaa077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Christy has a reputation for sticking to her word, and it sounds like she delivered spot-on for you. Quick process, fair price, and big smiles are her magic recipe. Thanks for recommending her, and enjoy the ride!

September 27, 2025

My service writer tried to save me money while getting the job done. He checked to see if the brake rotors could be resurfaced instead of replaced. More

by troop4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your service writer deserves a cape for looking out for you! Resurfacing brake rotors instead of replacing them is a true act of automotive heroism. Thanks for letting us play sidekick on your car care adventure!

September 27, 2025

They fixed the issue but did not top of the fluids They fixed the issue with my vehicle but for some reason the fluids were not topped off windshield wiper fluid More

by jose.asanchez117
Recommend Dealer
Yes
Sep 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re happy to hear your primary concern with the vehicle was resolved quickly. At the same time, we apologize for the windshield wiper fluid and appreciate you giving us the opportunity to improve. If there's anything else we can do to make your next experience a five-star one, let us know, and we'll make sure to top off the fluids next time.

September 27, 2025

I was so happy working with Christy. Everytime I need a vehicle, I just go to her and never fail to assist and work with me. She is the model of a helpful Honda. If you plan to buy a use More

by juliegelisan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Aguilar
Sep 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Christy is going to love being called a “24/7 salesperson.” We’ll have to get her a superhero cape with a Honda logo on it. She’s all about staying connected and keeping things simple long after the sale. Thank you for such a glowing salute to her hard work!

September 27, 2025

Bad experience. Mechanic did not inspect vehicle. Had to miss work and return next day More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie
Sep 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, we’re sorry your service didn’t go as smoothly as you expected. We know how important it is to get back to your daily life uninterrupted. We want to make sure your concerns are addressed and learn more about your experience. Please reach out to us so we can discuss the situation and find the best way forward. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

September 27, 2025

Great Customer service, excellent and simple buying process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others. More

by José
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Linda will be grinning ear to ear when she hears she made your car purchase easy and fast. That kind of teamwork is what makes the process feel simple instead of stressful. We appreciate your recommendation and hope you’re loving every mile so far!

September 27, 2025

Pedro was great, fast and clear with the info prior to doing the final paper work, it was our first time buying a car and he was very helpful. The service from the financial department was also good. I th More

by wenramirez81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Pedro and the team were thrilled to guide you on your first car-buying expedition! We love helping first-time buyers and appreciate your honest feedback, so thank you for that. We hope every mile is a smooth one!

September 26, 2025

Great experience at Norm Reeves Honda Cerritos! Bought a 2025 Honda Accord EX-L Hybrid and everything went super smoothly. Cristie Nuval was awesome—friendly, helpful, and made the whole process ea More

by jeff012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congrats, Jeff and family! That new Honda Accord Hybrid looks right at home with you all! Cristie is honored to have assisted you with four vehicles now, and we're looking forward to many more. Enjoy!

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