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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,315 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,315 reviews

October 07, 2026

I had a great experience at this dealership. The salesperson was friendly, helpful, and professional throughout the entire process. They answered all my questions and made buying my car easy and More

by lupita081085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Lupita, easy and stress-free car buying? Our sales team just pulled off a showstopper! 🧁 Paul Hollywood would be handing out handshakes left and right. Your new ride is fully baked and ready to roll.

October 06, 2026

It was not k had an appointment didn't see any one for. 10 minutes My appointment Wes at 7 didn't see anybody for 10 minutes after my appointment o thought that's why you make appointments More

by meltinks2
Recommend Dealer
Yes
Employees Worked With
Trevor
Oct 07, 2026 -

Norm Reeves Honda Superstore Cerritos responded

An appointment should mean immediate check-in and personal attention the second you walk through the door. While we are grateful for the top rating, our team is taking your feedback to ensure bright-and-early check-ins run on a strict, precise clock.

October 06, 2026

Professional and thorough. It may seem simple but its exactly whats needed when I come here for service. The main reasons I go back. More

by Jrizod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
Oct 07, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Simple, thorough, and just right? Ruben must have Goldilocks on his crew! No more, no less, every single visit. Your service bowl stays perfectly warm for the next appointment.

October 06, 2026

I always love the professionalism and quiet efficiency of your workers. Trevor always welcomes me with care and kindness. I appreciate all that Honda does. More

by 1teachcompassion
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Oct 07, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Professional, quietly efficient, and full of heart: our service team is channeling Mary Poppins, practically perfect in every way! Trevor will be floating on cloud nine after this one.

October 06, 2026

Exceptional service. I'm 100 % satisfied with the service. All my concerns were addressed appropriately. More

by INDEPENDENCE500
Recommend Dealer
Yes
Employees Worked With
Julie Canales
Oct 07, 2026 -

Norm Reeves Honda Superstore Cerritos responded

All concerns addressed and 100% satisfied? That's an Avengers-level assemble from our service team! Every hero showed up for this mission. Whenever your ride needs saving again, just send up the signal.

October 05, 2026

Amazing Espectacular atención de primera el personal muy profesional y ayudan a los clientes al 100% Translated: Spectacular first-class service, very professional staff and they help customers 100% More

by pablonajas12
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 06, 2026 -

Norm Reeves Honda Superstore Cerritos responded

¡Gracias por sus palabras, Pablo! Para nosotros es muy importante que cada cliente se sienta bien atendido, y nos encanta saber que fue así en su visita. ¡Estamos a sus órdenes cuando nos necesite!

October 05, 2026

2nd purchase I’ve made here. Christy makes it so easy, that is why I always go back to her! More

by Talaveraguadalupe95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A second purchase is one thing, but coming back specifically because Christina makes the process easy is the real loyalty program. She has earned her spot as your trusted person to call when it’s time for the next vehicle. That kind of repeat business is built one great experience at a time.

October 05, 2026

Very organized, fast service, and very polite friendly staff Very organized, fast service, and very polite friendly staff. I love it when people are knowledgeable about the service and cars. More

by wallace_latosha
Recommend Dealer
Yes
Employees Worked With
LEO
Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

You hit the jackpot with four things that matter: organized service, quick turnaround, friendly people, and knowledgeable staff. Leo and the team dealt all four into your visit. That’s the kind of hand that makes a service experience easy to play.

October 05, 2026

I was disappointed my regular service manager was not there after I specifically scheduled to come on a day he was scheduled to work. I decided to stay anyway since I was already there. Mr. Barr was fine More

by MarciaK
Recommend Dealer
Yes
Employees Worked With
Mr. Barr
Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Marcia. We're glad that Mr. Barr was able to assist you, but we always aim for a five-star experience, and we want everyone to feel totally confident in their experience. Thank you for letting us know, and if you have questions, please feel free to reach out. Your happiness matters to us.

October 04, 2026

Good nothing else compared to other car dealers. In general is good Is a good dealership More

by martinfc227
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Martin, it’s nice to know the overall dealership experience has been a good one for you. You’ve given us four stars and described the dealership as a solid choice compared with others you’ve visited, and we’d love to know what could have made this visit stand out even more. If there was one thing we could improve, we’d be interested to hear it.

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