Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,683 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 11,683 reviews

June 04, 2026

Got my car fixed. It took longer than I was promised. But in the end the work was done. More

by esolonina
Recommend Dealer
Yes
Employees Worked With
Ramiro
Report | Print
Jun 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi there. While the trail ended up being longer than expected, we're happy your vehicle ultimately reached its destination and received the repairs it needed. We appreciate your patience along the way.

June 04, 2026

Everyone was very helpful Meysam is always very knowledgeable and worked hard to make sure we were satisfied. More

by jess013187
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
Report | Print
Jun 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Every customer deserves a champion in their corner, and Meysam was ready to answer the call. We appreciate you recognizing his knowledge and commitment to your satisfaction.

June 04, 2026

Trevor listened to all my questions and had answers to every one of them. Very knowledgeable. Usually I feel intimidated when having my car repaired, but he stayed focused on what I needed done for the da More

by mtoni_farol
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Report | Print
Jun 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Trevor handled this visit like a seasoned detective, tracking down answers, investigating warranty information, and making sure every question had a solution before closing the case. We love hearing stories like this.

June 04, 2026

Prompt service and friendly customer service. Cares about time essence of their customers. Good job More

by mercedf_fern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Prompt service? Friendly people? Respect for your time? That's exactly what we're aiming for. Thank you for the five stars!

June 04, 2026

Oil change with appointment took nearly 3 hours, 2 hours longer than promised with the "Express appointment" service. Later that evening, the "check engine" light appeared. I called and left message for the More

by saved0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Montes Service Dept
Report | Print
Jun 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear that your recent service visit left you feeling disappointed. We understand the importance of timely service, clear communication, and confidence in the work performed, especially after scheduling an appointment in advance. We'd welcome the chance to speak with you directly and learn more about your experience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

June 03, 2026

I took my car in for a recall. After the service, I noticed the passenger side fender obviously misaligned and several retainer clips were missing. The attention to detail was lack More

by reformer30
Recommend Dealer
No
Report | Print
Jun 03, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for highlighting the details that affected your confidence during the visit. We value your specific feedback and would like to discuss your concerns further. Please don't hesitate to contact us directly. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

June 02, 2026

Very professional and courteous I felt like Thanh took the time to listen and found a solution to the problem More

by martinmegan556
Recommend Dealer
Yes
Employees Worked With
Thanh S.
Report | Print
Jun 03, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience. Thanh approached your concern the way a skilled tailor approaches a fitting: listening first, paying attention to the details, and finding the right solution instead of offering a one-size-fits-all answer. We're glad you felt heard and well cared for during your visit.

June 02, 2026

Kind, accurate, very helpful! The advisor understands what me vehicle needs and very attentive and took care of all the issues once and for all. More

by Donaldyoo1123
Recommend Dealer
Yes
Employees Worked With
Yes
Report | Print
Jun 03, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind review. It sounds like your advisor approached your vehicle's needs like a detective determined to close the case, carefully gathering the details, staying attentive, and making sure the issues were addressed thoroughly. We're happy to hear you felt supported throughout the process.

June 02, 2026

Amazing guy and he s helping a lot us Amazing guy and this is our 4th car from the same dealer and sales person. He s amazing More

by salihbal
Recommend Dealer
Yes
Employees Worked With
Ugur Sisman
Report | Print
Jun 03, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Four vehicles with the same dealership and salesperson is the kind of loyalty usually reserved for a favorite family restaurant where everyone already knows your order. We're honored to have earned that level of trust, and we're thrilled your salesperson continues to make each experience a positive one. Thank you for allowing us to be part of your family's vehicle journey time and time again.

June 02, 2026

Excellent I wouldn't take my car anywhere else but to Honda in Cerritos Helpful Honda More

by linitaortega
Recommend Dealer
Yes
Employees Worked With
Joesph Vegas
Report | Print
Jun 03, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Linita, reviews like yours remind us of a hometown bakery people return to year after year because they know they'll be taken care of. Knowing that we're the place you trust with your vehicle means a great deal to our team. Thank you for your continued confidence and for making us your go-to service destination.

1
...
4
5
6
...
1169