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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,276 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,276 reviews

May 27, 2025

We had asked him lots of questions but he answered everything and was very helpful More

by heestar21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

When you have questions, we have answers. Thanks for sharing this 5-star feedback for Pedro and letting us know how everything went. It's so great that you were informed throughout. We appreciate you and hope you'll consider recommending Pedro to others!

May 27, 2025

We feel we got scammed by them saying there was more wrong with our car then there really was. Just so they could make more money off of us. They said a part was bad that rarely ever goes bad on cars. N More

by phmcosta
Recommend Dealer
No
Employees Worked With
Don’t have names
May 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We always want our customers to feel 100% confident in the maintenance recommendations they're receiving and not pressured in any way. I apologize for any difficulties that transpired and would like the chance to discuss this with you. Please contact me when it's convenient. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

May 26, 2025

Great experience purchasing a car from Cerritos. Jojo the salesman made things happen and we walked away with a Civic hatchback. More

by pitbullclassic48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Wow, cruising off the lot in your brand-new Civic Hatchback—how cool is that? 🚗 Big high-five to Jojo for working his magic and making it happen. We can’t wait to see you zoom by again!

May 26, 2025

Ty you are a super star. You made the car purchasing process super fast and easy. Thank you from the Lopez Family!! More

by Halloweenlover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Enjoy the new wheels, Lopez family! Ty had a blast working with you on this purchase. Do you have any exciting family road trip plans in the works yet?

May 26, 2025

I had an amazing experience with Christy. She was very upfront and transparent with helping me out in purchasing my car and finding us the best deal. Would definitely recommend her to everyon More

by Carl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Carl, we’re thrilled Christy’s upfront style and savvy deal-finding made your day! 🌟 Thanks for the glowing recommendation—she’ll appreciate your kind words. Welcome to the Norm Reeves family!

May 25, 2025

Get in and out quickly for scheduled maintenance, called to give updates on additional work needed, no surprises More

by juliayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Speedy maintenance mission accomplished! 🚀 We’re glad our team kept you in the loop and delivered no-surprise service. See you next time for another pit stop!

May 25, 2025

Christy was extremely helpful, patient and kind making the buying process simple and easy. She was able to answer any questions regarding the car so I highly recommend Christy for anyone looking to buying More

by Brandon Bunch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Brandon. We love to hear this about Christy! Thank you! We know she'd love to help any family or friends you send her way.

May 25, 2025

Friendly, well informed about what the car features has and overall helpful. They also have lots of car choices. More

by reyes.martin17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re glad our team’s expertise and wide selection hit the mark. Thanks for choosing Norm Reeves!

May 24, 2025

Easy, smooth and fast Not too busy, fast service, easy access to shopping center, direct call to discuss problem and solution, welcoming greeting and goodbye More

by Fep78
Recommend Dealer
Yes
Employees Worked With
Javier P
May 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Smooth, fast, and friendly—that’s our service trifecta! 😊 Thanks for noticing our easy access and personal touch; we look forward to your next visit.

May 24, 2025

They say I have a nail in my tire they didn't tell me which tire and they didn't offer to fix it More

by chuggie2222
Recommend Dealer
Yes
May 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we totally understand why this would be frustrating for you. Please reach out to me directly so I can look into the situation. Thank you, and we hope to resolve this for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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