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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,712 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,712 reviews

September 20, 2025

Great service, Ramiro best tech , great customer service, fast service , I’m very pleased this place is the best for your Honda More

by Cecilianeuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

So happy to hear you had a speedy and friendly experience, and that Ramiro stood out as a top tech. Your satisfaction means a lot to the whole team. Thanks for recommending us.

September 20, 2025

Always get great service. Robert is always very attentive and helpful. Will continue to go back More

by Vanessa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert in service department
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Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

There’s a rhythm to great service and Robert plays it perfectly: attentive, clear, and steady. Knowing you’ll keep returning shows us we’re getting the tune right. Count on us to keep that same helpful beat, Vanessa!

September 20, 2025

Norms reeves honda superstore rhe cerritos california is the best. The poeple is very profesional and kind. More

by alis_azalea@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LEO LEZCANO
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Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

You just put a bright spotlight on the people here, and they’re blushing in the best way. Professional and kind is the combo we strive for every single day. We’ll be here, same crew and same standards, whenever you need us.

September 19, 2025

Over all I am well satisfied with Service and prontness and they inform me when the was ready Thank you More

by luzgineree11517
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We treat each service like a small production, with timing and clear cues for everyone involved. Hearing that you were informed and satisfied means our backstage work paid off. We’ll keep running things that way.

September 19, 2025

The staff is so nice and friendly. They explain very nicely and clearly. They treat you well More

by gunjanshah11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Department
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Sep 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We always aim to treat every guest like a VIP and are glad that was your experience. Thank you so much for leaving this 5-star feedback! Remember, our service scheduler is available 24/7, so you can request our help whenever you need it.

September 18, 2025

I love coming to this dealership to get my car serviced. Everyone is very friendly and always super fast! More

by sayde_molina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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Sep 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Sayde, we love hearing that visiting us feels easy and welcoming every time. Our goal is to be the kind of neighborhood shop you actually look forward to visiting. Thanks for trusting us with your car, and for making us smile with your kind words!

September 18, 2025

I had a great customer service. The guy was really helpful. I got in and out within an hour or two thank you. More

by annettetrujillo1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department Cesar was his name great worker
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Sep 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Annette, glad to hear Cesar and the service team got you in and out so quickly! Think of it like a pit stop where efficiency meets care. Thanks for trusting us with your car. We’ll always aim to keep things speedy and smooth.

September 18, 2025

Fast service and the assistant George that helped me advise I needed other service done. He was able to provide me with a discount . More

by ivie562
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
George
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Sep 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great feedback! George knows how to spot not just what your car needs, but also the deals that help you save. It’s like having your own personal bargain-hunting mechanic on your side. Feel free to request an appointment online whenever you need to see him.

September 18, 2025

Susanna was so good she is the best sales person. Thank you so much for all the help. More

by adelacruz2
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Adela, thank you for the shoutout! Susanna truly is an all-star! We’re thrilled she made your experience such a positive one. Here’s to many happy miles ahead with your new ride.

September 18, 2025

Every time I go to get something serviced there I always find out Minor little things that are not put back together correctly or broken pieces. More

by ravalo90775110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Peña
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Sep 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there. We're glad your experience was mostly positive, but apologize that those little details didn't quite hit the mark. We'll make note of your feedback for next time, and if you'd like to discuss it further, please feel free to reach out.

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