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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
12,318 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,318 reviews

October 01, 2026

I been going to this dealership since I bought my Honda car since 2015 because I like the service since then More

by Limonsita_05
Recommend Dealer
Yes
Employees Worked With
R. Marquez
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Oct 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Nine years of returning for service is a meaningful milestone. Knowing that the service has kept you coming back since you bought your Honda in 2015 is something we’re proud to be part of.

October 01, 2026

He's very customer, service oriented, very knowledgeable and always make sure to check on his clients. More

by lizcalenz
Recommend Dealer
Yes
Employees Worked With
Leo lazcano
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Oct 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Knowing Leo takes the time to stay informed about his clients and check in with them is a great reflection of his customer-focused approach. We’re grateful you took the time to recognize the care and knowledge he brings to his work.

October 01, 2026

He was very informative of the situation of my vehicle. He handled it professionally and correctly very outstanding employee. More

by erickcancino70
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Oct 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Clear information and professional handling can make a big difference when your vehicle needs attention. Your review highlights exactly those qualities, and we’re glad you took a moment to recognize such an outstanding employee.

October 01, 2026

Rude, bad service! Dissatisfied! Made my daughter feel terrible!!!! And I am the employee for auto nation!!!! So embarrassing . I’ll never use that dealership ever agai More

by anastasiiathe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kash Varzandeh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Anastasiia, we’re sorry to hear that your visit left you and your daughter feeling this way. We’d like to better understand the interaction you had with our team and have our management team review the details. Please reach out so we can help. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

October 01, 2026

8:00 am appt, for an oil change, waited for 3 hours. What’s the point of having an appt? Service staff was friendly and apologetic, but still think 3 hours is too long. More

by letjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Oct 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we apologize for the wait you experienced at our service center. That's frustrating, and we apologize. We're glad the staff was friendly and apologetic. If there's anything else we can do to help, please reach out. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

October 01, 2026

John is an amazing salesperson. He did not pressure me or my daughter into doing anything. He was very knowledgable and calm. I would recommend him to my barber, and I'm bald. Thank More

by scuzzybee11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Del Campo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

John must have mastered the art of making people feel comfortable, because you'd recommend him to anyone. We love that his calm, knowledgeable approach made the experience easy for you and your daughter.

September 30, 2026

Wonderful experience. George was very helpful. He was very informative. George was very considerate. Thank you. More

by Asanchezlbcc
Recommend Dealer
Yes
Employees Worked With
George Raygoza
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Oct 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

George sounds like the kind of guide every great trip needs. He brought the information, consideration, and attention to detail to make sure you had what you needed along the way.

September 30, 2026

Excelente servicio Entrega a tiempo el trabajo Muy atento para dar el servicio Buena cotización More

by fhmtkt
Recommend Dealer
Yes
Employees Worked With
George Juarez
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Oct 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Muchas gracias por sus comentarios. Nos alegra saber que recibió un servicio atento, una entrega puntual y una buena cotización. Esperamos seguir brindándole la misma atención en cada visita.

September 30, 2026

The people who work there from the porters are very helpful I like to work with Ruben he is understanding and helpful More

by barbie2frosty
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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Oct 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for sharing your experience with Ruben! We want everyone to have a five-star service experience, so was there anything else we could do to earn the fifth star next time?

September 30, 2026

They did not reset the maintenance warning after my car service. I paid for tire service/rotation but when I checked my tire pressure, they did not inflate them when the invoice showed that they did infl More

by Exoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
Print
Oct 01, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear that you left your recent service with doubts, and we apologize for the maintenance warning not being reset. After more than 20 years of servicing your vehicle with us, we’d like to take a closer look at what was documented on your invoice and what was completed during this visit. Please reach out to our team directly so we can review the details with you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

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