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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
12,318 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,318 reviews

September 29, 2026

He's very good , he explained clear, good customer service, very knowledgeable He is approachable, can ask questions any time More

by linaferrancol
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Sep 30, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Joseph sounds like he was ready for an “Ask Me Anything” session! Clear explanations, strong product knowledge, and an approachable attitude gave you plenty of room to ask questions and get the answers you needed.

September 29, 2026

Oil change was done in a timely manner. I called the customer service number to add something and upon receiving a call that my vehicle was done, the message wasn't conveyed to my service a More

by Sopasmom
Recommend Dealer
Yes
Print
Sep 30, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The service work was completed in a timely manner, but somewhere along the way, the baton carrying your additional request didn’t make it to the service advisor. We appreciate you bringing that communication issue to our attention and hope the next visit gives us the opportunity to provide a more coordinated experience.

September 29, 2026

He when over everything Parts Time frame Everything was as he stated Thank you very much More

by Leedarlene
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Sep 30, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A good service visit should come with clear expectations, and Jonathan made sure you knew the parts, the timeframe, and what would happen next. We appreciate you recognizing him for keeping everything right where he said it would be.

September 29, 2026

Outstanding customer service. That's all I got... I don't have just 8 more words Not even 1 more word.. More

by cyclin58
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Sep 30, 2026 -

Norm Reeves Honda Superstore Cerritos responded

If your review were a newspaper, “Outstanding Customer Service” would be the headline, and Javier would be getting the front-page credit. We appreciate you giving him such a concise but powerful endorsement!

September 29, 2026

Friendly and not pushy Javier was friendly and knowledgeable. He was pleasant to work with and answered all my questions. More

by care7
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Sep 30, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Javier found the right tempo for your visit: knowledgeable when you had questions, friendly throughout, and always willing to lend a hand. That balance can make a big difference when you’re figuring out your options.

September 29, 2026

Great, friendly and efficient customer service. When ever I bring my car to norm reeves honda I know my car is in good hands. More

by Roxannaorozco8929
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Sep 29, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Robert has been helping keep your service game right on par. Great communication, friendly service, and a car you can confidently put back in his hands make for a pretty solid scorecard. We’re glad Norm Reeves Honda has earned that level of trust.

September 28, 2026

The best experience with Miguel! He made sure to take care of me and my aunt as we only go with him because he provides the best service for us all year long More

by jazzyram23
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Sep 29, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Miguel has officially become your service relay teammate, and it sounds like he keeps handing the baton over without missing a step. Taking care of you and your aunt year after year is quite a run, and we’re grateful you continue choosing him.

September 28, 2026

Christy was very helpful and I felt as though she really cared about her customers More

by kcashio1206
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Saboor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Christy was the cherry on top of your visit! Her helpful approach and genuine care for her customers made a lasting impression, and we’ll be sure she gets to hear this shoutout.

September 28, 2026

Christina and Norm Reeves Honda ofrecer exceptional service. She worked out a deal that I was very pleased with, definitely recommend. More

by welder.065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Christina brought the right blend of patience, know-how, and deal-making to the table. Add a deal you were genuinely pleased with, and that’s worth celebrating.

September 27, 2026

She is a good person, very kind, patient, and sweet. She was intelligent; I felt like I was with family , More

by Alejandra Aguirre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Alejandra. There’s something special about being treated like family, and Christina brought exactly that kind of warmth to your visit. Her kindness, patience, and sweet nature made you feel right at home.

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