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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,148 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,148 reviews

March 01, 2014

My husband and I went to look around and found a great deal. This is our first big car purchase and we're very satisfied with their rates. Tony Dimarzo worked with me on the deal that fit my budget. Jojo More

by 12kickz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this feedback! I am happy to hear that Tony and Jojo helped you find a vehicle that suits your needs and budget. We work hard to make sure our customers feel well taken care of during their purchase. I am pleased that our team showed you their dedication to customer service. We hope to see you again in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 01, 2014

I would recommend this dealership based on my experience there. Mr. Brian Chen was friendly and polite with us. He was patient while he explained the features of the car and answered our questions. We test More

by abdjose23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this excellent review and 5-star rating! We strive to provide every guest with all the information they need to make the right decision for their needs and budget. I am pleased to hear that Brain was accommodating and informative throughout your purchase. If you have any additional needs or questions, please come back and see us! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 28, 2014

I had a great experience, I got a fair value for my trade and an excellent price for my new Civic Hybrid. I will definitely recommend Phil & Norm Reeves Honda to my friends and family. Thanks. More

by Bridget2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Bridget, I am so pleased to read about your positive experience with Phil and our entire team. Thanks for sharing these kind words and recommendation! We hope to see you back for anything you may need in the future! In the meantime, be sure to connect with us on Facebook and Twitter. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 28, 2014

Tom & Lori made our new car purchase a pleasant one. They were friendly, polite, & able to answer all our questions. We will always return to them for our car purchases. We left feeling we had new fr More

by glogrif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Frank & Gloria, I appreciate you taking the time to share this excellent feedback. Thank you for leaving this review and rating! It is always rewarding to hear when our team is achieving our goal of complete customer satisfaction. We hope to see you back for any of your future automotive needs! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 28, 2014

Mario was GREAT!!! He helped me get the car I wanted and made sure I got a good deal with the price. He was very friendly and polite the whole day. I recommend him to EVERYONE!!! More

by Lutrice25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank so much for this excellent review and 5-star rating! I am pleased to read about your positive purchase experience with Mario. He is an excellent member of our team and will be happy to hear that his commitment to customer service came across during your visit. We hope to see you again in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 27, 2014

Kendra approached me with a friendly attitude and she was very helpful in finding me the car that worked for me. I was very pleased with her customer service and would definetly recommened her to my friends More

by Sreynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra black
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for leaving these kind words about your experience with Kendra! I am happy to hear she was helpful and accommodating throughout your purchase and found you a vehicle that works for your needs and budget! We hope you are enjoying your purchase so far and look forward to seeing you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 27, 2014

This is a great dealership! Both Jorge and Kash are great sales consultants. I highly recommend such a great place with wonderful customer service! Very helpful and easy to work with! More

by Nataly8a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge Ruiz
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words and glowing recommendation! Thanks for sharing this feedback. Jorge and Kash will be pleased to know that their dedication to customer service came across during your visit. We hope you see you back for anything you need in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 26, 2014

I was recommended by a friend to Lio Chanez, he has been an excellent saleperson to work with, I am actually buying a car from out of state(az) this dealership is hands down better than any here in phx,az More

by dguerro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lio Chanez
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words, as well as your business! I am flattered to hear that you have chosen Norm Reeves Honda even though you are out of state. We work hard to provide the best customer service, and it is rewarding to hear that this has been your experience with Lio. We hope you enjoy your new vehicle! Be sure to connect with us on Facebook and Twitter for dealership updates and offers! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 26, 2014

I went in with my husband and kids just too look around with no intent to buy that day. Enrique was very friendly, funny and gave me a great price I could afford. My family was very happy with our new pu More

by jenn1308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Izquierdo
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Jenn, I appreciate your kind words about your sales experience with Enrique. Thank you for taking the time to share this feedback! Enrique will be happy to know he provided you with exceptional customer service. I am pleased to hear you are enjoying your new car and look forward to working with you in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 25, 2014

Me and my wife came here to buy our first car, it was a rough year last year so I wasn't expecting to get much of a deal with my credit. Walked out of there with the car I wanted and a great deal, I didn't More

by EloyG.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this excellent feedback! I am pleased to hear that Sonny was helpful throughout your visit and found you a great new car that suits your needs and budget. Our number one goal is customer satisfaction, and I am happy to hear you drove away happy. We look forward to working with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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