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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,100 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,100 reviews

December 13, 2015

thank you Helpful salesman went above and beyond my expectations. Kan help me pick a car perfect for my new born. I love my new car. Thank you More

by saramartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Khan, Kan You
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

Ivan was awesome! Ivan Medina was a awesome sales person, he went beyond my expectations of sales person. got us a SUV to fit within our budget and we are very happy w More

by ackman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzi Maymoun, Ivan Medina
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it's important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ivan went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Norm Reeves Honda Superstore Cerritos await your return. Please let us know how we may be able to help next! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

The best! I would like to say that Billy Acebron is a phenomenal sales person. He made the whole process of purchasing my new vehicle with efficiency and as pai More

by Evangelita B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Acebron
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks Evangelita! Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Billy was able to meet your needs. At Norm Reeves Honda Superstore Cerritos, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

GREAT CUSTOMER SERVICE Diego Cruz was amazing, he also followed up with me in total of 8 months, letting me know when the vehicle I wanted arrived. He was very patient, and More

by Henry A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Diego was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

Exceptional The service I received when purchasing my 1st Honda Accord was nothing less than exceptional. The service I received from Mr. Roth was great...hassle More

by Deltacake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justus Roth
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that our team was able to provide you with such exceptional service. Enjoy your new vehicle and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

Thanks Justus Justus was such a great help. He hooked me up with an affordable car and now I drive a 2015 Honda Civic and my payments are super affordable. Justus r More

by Perry928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justus
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Justus was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

Sales was top notch, service dept. not so much. Worked with Justus Roth and Wendall Thompson. Sales experience was five star but service department was about a two. Justus and wendall are first clas More

by Rito2014
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Justus Roth, Wendall Thompson
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 12, 2015

Jerry is the man! I'm a first time buyer and Jerry made the whole process easy to understand and comfortable. He was honest and worked hard to get me the deal and the c More

by Dave@Target
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Jerry! Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 12, 2015

Excellent Customer Service Our sales person Diego Cruz made everything very simple and gave us options that meet our needs, he really did an awesome job. Made buying a car easy. More

by Aura Meza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Hi and thanks for your kind words! We appreciate Diego as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 12, 2015

Simple and Painless Kash was easy to deal with and honest throughout the process. I went to several dealers before I realized that he provided the best service, price, an More

by Carshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Hi and thanks for the great feedback! We're very happy that Kash was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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